46 customer service jobs found in Las Vegas, NV

Job Description Leverage your best in class customer service skills as first point of contact for our clients, advisors, and business partners in a fast-paced customer focused environment! With support from our leadership team, you’ll learn how to effectively deliver exceptional customer service over the phone to deliver timely, accurate solutions for transaction requests, research and respond to questions regarding service policies, procedures, account information, and resolve any outstanding service issues using call handling strategies to ensure a positive caller experience. Additionally, we’ll support your professional development through a company sponsored training program to attain FINRA SIE, FINRA Series 7 & Series 63 licenses! Responsibilities Actively engaged to excel in an online preparation for the FINRA SIE, Series 7 and Series 63 licensing exams. This includes having the discipline to maintain the appropriate study schedule and understand the course...

Job Description Provide technical assistance and education to clients with web-based tools and procedures. Identify, solve, and resolve a range of online client experiences and effectively keep the client up to date on the status of a service request. Responsibilities Provide technical support and education to clients on the secure site on Ameriprise.com and the mobile application. Serve as a resource for questions related to online access and website related tools. Assist clients with product policies, systems, and requests for website enhancements. Enhance the online client experience by identifying problems, troubleshooting, and providing quick solutions. Accurately collect the client experience to ensure quick resolution. Serve as a liaison between clients and technology teams to coordinate resolution. Connect with clients on the status of cases via in-bound and out-bound phone calls. Develop expertise in all systems and processes related to the online client...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Gallagher Customer Service Representatives work to provide outstanding service to policyholders, insurance carriers, and other parties related to personal insurance policies. Here's what can you expect: You'll have 3 Months of self-study and we'll provide you 2 online programs to get you prepared for the state licensing exam. We will cover the costs up front. You'll also get specialized Personal Lines insurance training allowing you to practice what you've learned. And, to supplement your training, you'll also have an experienced instructor that will be with you every step of the way....

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Position Summary: The Customer Service Representative serves as a liaison between customers and the sales and service staff, providing exemplary support and assistance. Essential Duties: Responsible for the servicing of existing clients-identifying and assessing customer needs to achieve satisfaction. Responsible for writing new business and servicing existing clients. Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way! Introduction Our Claims Customer Service Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns. You won't need a license because your primary responsibilities will be limited to inquiries on claim statuses and forwarding calls to appropriate claim staff. We have a hybrid office model (part-time in office, part-time from home) with all training to be onsite. We are located at 777 N. Rainbow Blvd., Las Vegas, NV 89107 What will I be doing? Working Monday to Friday - no weekends! Doing an 8 hour shift...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way! Introduction Our Claims Customer Service Representatives are responsible for handling claims inquiries in a fast-paced environment while helping our customers when they have questions and concerns. You won't need a license because your primary responsibilities will be limited to inquiries on claim statuses and forwarding calls to appropriate claim staff. We have a hybrid office model (part-time in office, part-time from home) with all training to be onsite. We are located at 777 N. Rainbow Blvd., Las Vegas, NV 89107 What will I be doing? Working Monday to Friday - no weekends! Doing an 8 hour shift...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking an experienced Client Service Executive to join our growing team. Can you lead a team to deliver exceptional customer service? Are you interested in developing the talent on your team? We are looking for people who are passionate about building relationships with clients, will collaborate with their team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you lead the business? Service an average book of business of $1MM plus in revenue. Collaborate with designated sales person responsible for the book of business...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Key Responsibilities: Provides medical management to workers compensation injured employees. Performs case management through telephonic contact with all medical providers, employers, claims professionals and ancillary service providers. Manage medical care in order to return injured employee to preinjury status. Reviews services of medical and rehabilitation providers and arranges for and coordinates appropriate evaluation, treatment, and counseling. Communicates with physician, injured worker, employer, referral source, and any other resource involved in worker's rehabilitation program....

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Responsible for managing Claim Line operational programs that may include working with internal stakeholders and managed care vendors. Responsible to build and maintain continuous communication and processes between internal and external clients. Accurate entry of information into multiple platforms. Recording of cases for performance tracking and daily status updates. Attend meeting with vendors, IT delivery teams, branch and CSM stakeholders. Essential Duties: Build trust, collaboration and support through open communication in different environments Manage and prioritize tasks with...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $10,000 liability and/or $25,000 workers compensation or greater. Essential Duties & Responsibilities: Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Under moderate management, supervises a team of claims adjusters. Actively drives adjuster hiring and leads adjuster training. Actively manages assigned adjuster workloads and performance. Participates in compliance and best practice reporting. Demonstrates a thorough understanding of corporate policies and procedures. Essential Duties & Responsibilities: Uses various metric driven tools such as FOCUS, the Claim Operation Tool Kit to evaluate performance and identify problem areas in advance of them becoming service issues. Reviews findings with manager to jointly develop a plan for...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $10,000 liability and/or $25,000 workers compensation or greater. Essential Duties & Responsibilities: Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Equipment handling specialist will be responsible for handling all returned equipment, collaborating with various teams to ensure GB gets assigned equipment back and same can be refurbished and dispatched to be used by new hires. Key Responsibilities: Receipt of returned equipment Sanitization and functionality validation of all received equipment Reimaging and maintenance of received equipment Packing and dispatching of equipment Maintaining inventory logs for incoming and outgoing equipment Required: High school diploma or GED Minimum 3 years of relevant work experience....

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures! What will you be doing? The Service Assistant for our Claims Acknowledgement department assists with acquiring and processing claims information from our Carriers. Compiles source data for computer entry by compiling and sorting information, utilizing a strong attention to detail and time management skills Receives and responds to customer service inquiries both written and verbal. Follows-up on carrier/client issues, researches problems and processes documents necessary to ensure a successful resolution. Handles calls and correspondence in a professional manner What you'll...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 34,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Reporting to the Call Center Operations Manager, the Supervisor leads call center agents as they provide service to our clients via phone, chat and email. This may include coaching, mentoring and developing team members to ensure they are achieving optimal service levels. Essential Duties and Responsibilities: Supervises a team of 15 - 20 call center representatives. Ensures timely and courteous service to all Gallagher clients. Trains and develops hourly associates within their department. Provides customer service support to the largest and/or most complex clients. Implements the Service...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Investigates, evaluates, disposes and settles less complex claims with moderate supervision and includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $5,000 liability and/or $10,000 workers compensation or greater. Essential Duties & Responsibilities: Exercises proper judgment and decision making to analyze the claims exposure to determine the proper course of action and to appropriately settle the claim. Interacts...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 34,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Reporting to the Call Center Operations Manager, the Supervisor leads call center agents as they provide service to our clients via phone, chat and email. This may include coaching, mentoring and developing team members to ensure they are achieving optimal service levels. Essential Duties and Responsibilities: Supervises a team of 15 - 20 call center representatives. Ensures timely and courteous service to all Gallagher clients. Trains and develops hourly associates within their department. Provides customer service support to the largest and/or most complex clients. Implements the Service...

naviHealth, part of Optum and the UnitedHealth Group family of businesses, combines the talents of our dedicated staff and leading-edge technology to deliver compassionate care to seniors nationwide. With millions of lives touched, we are innovating the way health care is delivered from hospital to home so seniors can lead more fulfilling lives. A career with us means making an impact in the lives of those we serve, including vulnerable populations who benefit from care that is more efficient, more effective and more human. Our environment empowers our team members to elevate our interactions with each other and the experiences we deliver to our patients, giving them more days at home. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.(sm) Why naviHealth? At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care....