16 customer service jobs found in Lincoln, NE

Call Center Representative ($500 Hiring Bonus!) Are you looking for flexible hours? Are you customer service oriented and consider yourself a quick learner? We're looking for dependable, hardworking team players to join our Account Contact Unit! What It Takes to Join Our Team: • High school diploma. • Strong verbal communication skills are required, as you will be communicating by phone with client members. • Must enjoy working in a team environment. • Demonstrates basic computer proficiency. After 3 months of employment, a hybrid work arrangement may be an option. You bring the determination, communication skills, computer know-how and a positive customer service mindset - we'll teach you the rest! What You'll Do: Call center representatives act as an extension of Farm Bureau agent sales offices, to make outbound phone calls on behalf of our agents. In this role, you will contact potential and current Farm Bureau insurance customers via phone to set up...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision. Includes the investigation, determination and evaluation of coverage, liability and damages, and the setting of proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $10,000 liability and/or $25,000 workers compensation or greater. Essential Duties & Responsibilities: Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the...

As a member of our claims team, utilize your knowledge of Workers Compensation to independently investigate, evaluate and resolve assigned claims of a more complex nature in order to achieve appropriate outcomes. In this position you will administer and resolve highest risk management expectations claims in a timely manner in accordance with legal statues, policy provisions, and company guidelines. Responsibilities: Promptly investigate all assigned claims with minimal supervision, including those of a more complex nature. Determine coverage, compensability, potential for subrogation recovery, and second injury fund (when applicable). Alert Supervisor and Special Investigations Unit to potentially suspect claims. Ensure timely denial or payment of benefits in accordance with jurisdictional requirements. Establish appropriate reserves with documented rationale, maintain and adjust reserves over the life of the claim to reflect changes in exposure. Negotiate...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Property Claims Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You'll Do : As a Property Claims Representative, you will investigate,...

Req ID: 224302 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Support Senior Analyst - Variable Analyst to join our team in Lincoln, Nebraska (US-NE), United States (US). BPO Customer Care Analyst Basic Qualifications: Series 6 and 63 license required • 2 years of experience in a professional/office related environment. • 2 years of experience with Windows applications. • 12 months of experience attention to detail, accuracy, and accountability. Responsibilities: Variable Life Product Support(onshore applicants only) We are looking for an outgoing Customer service Senior associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in customer service by addressing concerns and service...

BPO Customer Care Analyst Basic Qualifications: Series 6 and 63 license required • 2 years of experience in a professional/office related environment. • 2 years of experience with Windows applications. • 12 months of experience attention to detail, accuracy, and accountability. Responsibilities: Variable Life Product Support(onshore applicants only) We are looking for an outgoing Customer service Senior associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in customer service by addressing concerns and service issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call interaction, documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust. This position will be based out of our Lincoln, Nebraska office. To ensure...

Req ID: 184386 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Process Outsourcing Senior Manager to join our team in Lincoln, Nebraska (US-NE), United States (US). Basic Qualifications: Series 6 and 63 license required 8 years of relevant Customer Service experience 2 years leadership experience Background with Variable Life & Annuity Insurance. Responsilibilities: Accountable for the day-to-day Contact center and back office processing Operations of Variable Life & Annuity Insurance products managing processes, improvement programs and initiatives. Manages a staff of professional level team members or manages a team through direct or lower-level supervisors/Team Leads. Defines roles and responsibilities. Contributes to standards around which others will...

Req ID: 223507 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Insurance Operations Senior Associate to join our team in Lincoln, Nebraska (US-NE), United States (US). BPO Insurance Operations Senior Associate Basic Requirements -2 years customer service experience -2 years insurance processing -2 years multi-level stakeholder communication Responsibilities • Allocates and delegates takes amongst employees. • Provides operational support to employees on all phases of transaction processing. • Interacts with clients and internal departments to solve issues. • Identifies and resolves issues around pending transactions. • Performs quality audit on accounts. • Demonstrated client interaction skills. • Ability to analyze reasons behind incomplete transactions. • Understands process...

Req ID: 224328 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Care Voice Associate - Variable to join our team in Lincoln, Nebraska (US-NE), United States (US). BPO Customer Care Analyst Basic Qualifications: Series 6 and 63 license required • 2 years of experience in a professional/office related environment. • 2 years of experience with Windows applications. • 12 months of experience attention to detail, accuracy, and accountability. Responsibilities: Variable Life Product Support(onshore applicants only) We are looking for an outgoing Customer service Senior associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in customer service by addressing concerns and service issues, and by...

Req ID: 185788 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Business Sys. Analysis Senior Specialist to join our team in Lincoln, Nebraska (US-NE), United States (US). Basic Qualifications: 2 years of experience with MS-Excel that required manipulating data using pivot tables, graphs, macros, and lookups. 1 year of experience analyzing large volumes of data (>100k rows, and 50 columns of data) 2 years ofExperience with Variable Life & Annuity Products Series 6, Series 63 and Series 26 or Series 7, 24, and 63 Required. Responsibilities: Analyzing customer data requirements/queries to design solutions for our insurance clients that yield long term benefits and better customer experience Researching and reviewing client change requests for Variable insurance products...