180 customer service jobs found in Media, PA

If you are located within Washington D.C, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing  your life's best work . SM This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 7:00pm CST. It may be necessary, given the business need, to work occasional overtime. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Primary Responsibilities: Respond to and resolve, on the first call, customer service inquiries and issues from several sources (Provider, Member, Customer) Research complex issues using multiple UMR proprietary...

PMA Companies has a variety of positions available at our Customer Service Center (CSC). Our CSC is key to PMA's service proposition. It's comprised of professionals that provide support in the areas of medical bill handling, customer service, underwriting support, insurance processing and more. Our staff know firsthand PMA's systems and processes and focus on delivering superior customer service. Our culture is one of accountability, teamwork, and performance. Interested in joining our team? PMA is seeking candidates for the following positions: Customer Service Representative Loss Intake Representative Insurance Processor Medical Bill Reviewer/Specialist Data Entry Operator Many of PMA's positions with the CSC allow for a remote, hybrid or in office work, depending on the role. Regardless of your work arrangement, you'll have the support you need from our leadership team and the opportunity to work with dedicated professionals who are committed to providing...

PMA Companies has a variety of positions available at our Customer Service Center (CSC). Our CSC is key to PMA's service proposition. It's comprised of professionals that provide support in the areas of medical bill handling, customer service, underwriting support, insurance processing and more. Our staff know firsthand PMA's systems and processes and focus on delivering superior customer service. Our culture is one of accountability, teamwork, and performance. Interested in joining our team? PMA is seeking candidates for the following positions: Customer Service Representative Loss Intake Representative Insurance Processor Medical Bill Reviewer/Specialist Data Entry Operator Many of PMA's positions with the CSC allow for a remote, hybrid or in office work, depending on the role. Regardless of your work arrangement, you'll have the support you need from our leadership team and the opportunity to work with dedicated professionals who are committed to providing...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Supervisor to join our growing team. Can you lead a team to deliver exceptional customer service? Are you interested in developing the talent on your team? We are looking for people who are passionate about building relationships with clients, will collaborate with their team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you lead the business? Be responsible for a Client Service team that delivers high quality, efficient service. Lead team to directly support key sales related initiatives and...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Investigates, evaluates, reserves and resolves Automobile claims for self-insured and unbundled clients. Provides a superior level of customer service to internal and external business partners. Administers and resolves claims for TPA clients in a timely manner and in accordance with client, company and regulatory guidelines.   Responsibilities: Promptly investigates all assigned claims for coverage, liability, damages, subrogation and contribution. Ensures timely disposition of all claims in accordance with client, regulatory and statutory requirements. Within granted authority, establishes appropriate loss and expense reserves with documented rationale. Maintains and adjusts reserves over the life of the claim to reflect changes in exposure. Notifies appropriate claims management and clients when exposure exceeds authority. Negotiates claims resolution within granted authority. Establishes and executes appropriate action plans for claim resolution including loss...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and expenses...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Provides medical management to workers compensation injured employees, performing case management through telephonic and in-person contact with injured workers and medical providers. Coordinates with employers and claims professionals to manage medical care in order to return injured employee to work. Key Responsibilities: Coordinating medical evaluation and treatment Meeting with physician and injured worker to collaborate on treatment plan and to discuss goals for return to work Keeping employer and referral source updated regarding medical treatment and work status...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

Temp-Perm Job schedule-Hybrid-in office Tues/Wed/Thurs WFH Mon/Fri Job hours-8:30-4:30 EST Duties & Responsibilities: ??? Handles all aspects of workers compensation lost time claims from set-up to case closure ensuring strong customer relations are maintained throughout the process. ??? Reviews claim and policy information to provide background for investigation. ??? Conducts 3-part ongoing investigations, obtaining facts and taking statements as necessary, with insured, claimant and medical providers. ??? Evaluates the facts gathered through the investigation to determine compensability of the claim. ??? Informs insureds, claimants and attorneys of claim denials when applicable. ??? Prepares reports on investigation, settlements, denials of claims and evaluations of involved parties, etc. ??? Timely administration of statutory medical and indemnity benefits throughout the life of the claim. ??? Sets reserves within authority limits for medical, indemnity and...

naviHealth, part of Optum and the UnitedHealth Group family of businesses, combines the talents of our dedicated staff and leading-edge technology to deliver compassionate care to seniors nationwide. With millions of lives touched, we are innovating the way health care is delivered from hospital to home so seniors can lead more fulfilling lives. A career with us means making an impact in the lives of those we serve, including vulnerable populations who benefit from care that is more efficient, more effective and more human. Our environment empowers our team members to elevate our interactions with each other and the experiences we deliver to our patients, giving them more days at home. Join our team, it’s your chance to improve the lives of millions while doing your life’s best work.(sm) Why naviHealth? At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care....

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm) This position works in our collections department and must be able to manage large call volumes and adjust accounts online at the same time.   **Our office is based in Las Vegas, NV where we work Remote, however employees are expected to attend periodic meetings onsite so need to be local** If you are located in  Las Vegas, NV,  you will have the flexibility to work remotely* as you take on some tough...

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm) This position works in our collections department and must be able to manage large call volumes and adjust accounts online at the same time.   **Our office is based in Las Vegas, NV where we work Remote, however employees are expected to attend periodic meetings onsite so need to be local** If you are located in  Las Vegas, NV,  you will have the flexibility to work remotely* as you take on some tough...