322 customer service jobs found in Omaha, NE

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Responsibilities Provides first level support and directory assistance to Arch external and internal customers. Probes to uncover customers' real needs, and manages the customer experience from intake to resolution. As identified by the Customer Solution Center process, intercedes for the customer to assure they are "warm transferred" to the proper Arch internal or third party resource that handles their business request or questions to meet or exceed their expectations, and follows up to ensure their satisfaction. Adheres to World Class Customer Service Standards, and documents all customer interactions in the call center management technology application. Performs...

Customer Service Representative (Bilingual- French) – Remote - US Available Schedules: Monday - Friday, 10:30 AM - 7:00 PM Central Time Tuesday - Friday, 10:30 AM - 7:00 PM Central Time and Saturday, 7:00 AM - 4:00 PM Central Time We’re seeking a Customer Service Representative (Bilingual- French) to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of products and services, while maintaining quality, productivity, and time-service standards. Focus on providing timely and professional customer service is essential. Training is provided the first 2 weeks to learn the systems, procedures, and documentation and continued guidance to help you learn and succeed! Founded in 1930 and now part of One80 Intermediaries, van Wagenen serves financial institutions of all sizes, providing lender-placed insurance solutions and specializing in insurance tracking...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Bilingual...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Customer...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Customer...

Customer Service Representative (Bilingual- Spanish) – Remote - US Available Schedules: Monday - Friday, 10:30 AM - 7:00 PM Central Time Tuesday - Friday, 10:30 AM - 7:00 PM Central Time and Saturday, 7:00 AM - 4:00 PM Central Time We’re seeking a Customer Service Representative (Bilingual- Spanish) to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of products and services, while maintaining quality, productivity, and time-service standards. Focus on providing timely and professional customer service is essential. Training is provided the first 2 weeks to learn the systems, procedures, and documentation and continued guidance to help you learn and succeed! Founded in 1930 and now part of One80 Intermediaries, van Wagenen serves financial institutions of all sizes, providing lender-placed insurance solutions and specializing in insurance tracking...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.   Job Description: Location: We...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Independence Pet Group (IPG) , a subsidiary of IPH , is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada...

We’re thrilled that you are interested in joining us here at the Amynta Group! BTIS is currently hiring a Customer Service Representative and we would love to have you join our team! As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department. We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer satisfaction with the goal of creating an...

Company: NICO National Indemnity Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Want to work for a company with unparalleled financial strength and stability that also offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers. The Client Services Specialist will p rovide excellent customer service to agents, insureds, claimants, and others contacting the Berkshire Hathaway Homestate Companies or the National Indemnity group of insurance companies. Directs callers and emails to the...

This is an exciting opportunity to join our dynamic team, where you can leverage your skills and make a real impact! Are you a bright, outgoing, people-oriented person? If so, this is the career for you. It's a rewarding job that appreciates your skills and personality, making it a perfect fit for you . As an Actuary, you will work with our Employee Benefits and Defined Benefits teams to provide data to our service teams and clients. You'll be the driving force behind our exceptional customer service, ensuring client satisfaction, and have ample opportunities for continuous learning and development to propel your career forward . Your job responsibilities as an Actuary: Senior actuary for post-retirement medical valuation reports for both GASB and FASB accounting purposes. Review and set annual company-specific healthcare trend rates and other assumptions for OPEB valuations. Develop customized consulting projects, including analysis of trust...

About HUB International Limited HUB International Limited (“HUB”) is a top-5 global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.  With over 550 offices throughout North America, HUB is dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. HUB’s Vision: To be where everywhere risks exists – today and tomorrow. Helping protect what matters most. HUB’s Mission: To create shareholder value and grow profitably by delivering unmatched service, expertise and insurance solutions to people and businesses, and to empower our employees to learn, grow and make a difference. HUB’s Values: Entrepreneurship. Integrity. Teamwork. Accountability. Service. Our Value Proposition: We advise our clients on how to confidently identify, quantify and reduce risk through tailored solutions,...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service,...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why choose a career with AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description A day in the life of a Complex Field Property Adjuster, and what it takes to do the job!   As a Large Loss Field Property Adjuster, you will be dedicated to providing exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Berkshire Hathaway Homestate Insurance Company is a member of the Berkshire Hathaway group of insurance companies owned by Berkshire Hathaway Inc. Hours:                         Flexible; Between 8:00 a.m. – 5:00 p.m. 15-20 hours per week depending on the applicant's schedule More hours available in Summer (up to 40 hours per week).          This internship will give the qualified candidate an opportunity to obtain valuable experience. Duties in the Marketing Department include: •     Communicating with prospective agents via telephone to identify their potential interest in an...

Company: NICO National Indemnity Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Want to work for a company with unparalleled financial strength and stability that also offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers. The HRIS Analyst assists with the support and maintenance of the Human Resource Information System (HRIS) and ensures delivery of high-quality services and products to internal customers. Serves as a point-of-contact for the system, routine system configuration,...

Want to work for a Berkshire Hathaway company? Here’s your opportunity!  We are a commercial property & casualty insurance company looking to fill entry-level underwriting positions. We consider a variety of backgrounds and do not require insurance experience . Our on-the-job training provides the right candidate the opportunity to be successful in this position.  What is underwriting? Insurance underwriters use analytical skills to review information from an applicant to evaluate the degree of risk involved in a business or operation to determine if the applicant should be approved for a policy. The underwriter then uses our technology and data to determine the coverages to provide and the premium to be charged for the risk. Our underwriting professionals utilize strong communication and customer service skills by asking questions and making decisions over the phone and via e-mail with our agents. Looking for an excellent benefits package? We offer a...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Want to work for a company with unparalleled financial strength and stability that also offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers. Our Underwriting Assistant reviews new and/or renewal policies and applications for acceptability and profitability within Company’s guidelines.  They also receive, record and assign new underwriting submissions to Underwriters and assist...