9 customer service jobs found in Pittsburgh, PA

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Role Summary The Regional Technical Analyst (RTA) is responsible for coordinating the delivery of IT Services, project coordination, and asset procurement/deployment for key branch and divisional customers. The RTA role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving escalated help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual provide hands-on help at the desktop level. Key...

As a member of our Underwriting Support team, the Senior Technical Assistant will assist commercial underwriters with the processing of new and existing customer service requests, as well as with the maintenance of accurate customer information records. In this role, you will provide support for the underwriting assistants, as well as process and rate multi-state new and renewal business, quotes, issues, and endorsements. Your Technical Assistant underwriting experience will be used to maintain accurate records, documentation, and process paperwork in a timely manner and work with brokers, agents and insureds on accounts of a complex level.   Responsibilities: Maintain rating manuals and regularly update the changes to programs, rates, underwriting guidelines, standard procedures and any additional logs as assigned by the rating Supervisor. Perform a wide range of rating responsibilities including manual preparation of new and renewal policies, audits and...

Please note: The Program start date is July 2023 Gallagher is a global leader in insurance, risk management, and consulting services. We help businesses grow, communities thrive, and people prosper. We live by The Gallagher Way, our set of shared values and guiding tenets. Our culture, driven by our people, over 35,000 strong, serves our clients with customized solutions that will protect them and fuel their futures. We are proud to be recognized by Forbes as a Best Employer for Diversity, be one of the Human Rights Campaign Foundation's Best Places to Work for LGBTQ+ Equality and named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year. This is a place to learn, grow and succeed The Achieve Program is a structured learning and development program perfect for recent graduates or those looking to transition to a new career. We provide the foundation for building industry knowledge, skills, and expertise. You bring your passion for...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. We are seeking a Client Service Manager to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement and will demonstrate the value Gallagher can provide. How will you affect the business? Take a leadership role in the renewal process to ensure the best possible solutions are delivered to...

As a member of our Underwriting Support team, the Senior Technical Assistant will assist commercial underwriters with the processing of new and existing customer service requests, as well as with the maintenance of accurate customer information records. In this role, you will provide support for the underwriting assistants, as well as process and rate multi-state new and renewal business, quotes, issues, and endorsements. Your Technical Assistant underwriting experience will be used to maintain accurate records, documentation, and process paperwork in a timely manner and work with brokers, agents and insureds on accounts of a complex level.   Responsibilities: Maintain rating manuals and regularly update the changes to programs, rates, underwriting guidelines, standard procedures and any additional logs as assigned by the rating Supervisor. Perform a wide range of rating responsibilities including manual preparation of new and renewal policies, audits and...

Billing Specialist NTT DATA - Monroeville, PA (training onsite, remote after) Full time, temporary (12+ months) Start date: March 6, 2023 Pay rate: $21.81/hour Hours: M-F 8:00 am - 4:30 pm A mail service pharmacy in the Monroeville area, has an opportunity available for a full-time billing/collections representative. The Pharmacy Billing/Collections Representative will ensure timely and accurate billing for unbilled claims and ensure account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers. Key Responsibilities of the Pharmacy Billing Representative: •Third Party insurance claim billing and follow up associated with the dispensing of prescription medication using the bill method required by the payer. •Transmit or submit claims (paper, electronic) to insurance payers for reimbursement. •Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete...

At Gallagher Bassett Services, Inc. (GB) we are constantly seeking skilled professionals who are up for a challenge and take exceptional performance to heart. The professionals we hire help us maintain our reputation as one of the most progressive property/casualty third party claims service organizations in our industry and throughout the world. Gallagher Bassett provides services to Fortune 1000 companies throughout 100 offices worldwide. For the past several years GB has ranked among the largest TPA's by Business Insurance Magazine and was also a recipient of the Business Insurance Readers' Choice award for "Best Third Party Claims Administrator." If you're looking for a professional career with an industry leader then you have come to the right place. Wherever your interests lie, we're sure you will agree on one thing: our continued prosperity hinges on our greatest resource --- our people. Position Summary: Dedicated to offering exclusive customer care services to meet...

Job Description Company Overview: Req ID: 209214 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Business Analyst to join their team in Pittsburgh Pennsylvania (US-PA), United States (US). REMOTE Job Description: 15+ Yrs of Solid Business Analyst experience with Finance background and have worked extensively with Oracle ERP. Solid experience in dealing with ORACLE, E1, SAP integration with finance applications like CFORIA (credit collection and deductions), Blackline (Reconciliations) will be a plus. Manage Cash and position reconciliation daily / weekly / quarterly reconciliation. Business Partnering in Order to Cash initiatives, Projects and enhancements. Analyse business needs and suggest system improvements across core ERP and connections to B2C and B2B Digital solutions....