32 customer service jobs found in Stevens Point, WI

About Us AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide.  We offer competitive salaries, great benefit packages, and generous paid time off.  Job Details Full Time including rotating weekends Various shifts available including a shift differential of $3/hour for nights and weekends Salary is based on experience Job Description The Resource Pool Department is a multi-functional team of cross-trained employees who assist and support the various service and assistance centers at Travel Guard.  This may include selling and servicing our insurance products, setting up or providing status of a claim, and providing travel assistance to our clients around the world.  This team is highly skilled and will be flexible to support departments based on unexpected demand due to world events or short-term volume increases. The Resource Pool Specialist is highly skilled and is expected to...

We're a people-focused business. We pride ourselves on the promise to deliver efficient and effective services to our customers. At Sentry, we believe people are our competitive advantage. We strive to attract, train, and motivate our employees to keep Sentry as a market leader in our industry. You could be the next key player to support our Non-Standard Auto unit. We are seeking an individual with technical knowledge of insurance policies and coverages, including thorough knowledge of claim handling, to join our Liability team as a Claims Technical Advisor. This position has the potential to work remotely home. What You’ll Do: As the Claims Technical Advisor, you’ll provide exceptional guidance and direction to the Non-Standard Auto Claims unit, helping Sentry maintain its level of standards, and ensure a high level of customer service is provided to our policyholders and claimants.  In addition, you’ll: Continuously review pending claims for quality claim handling...

We're a people-focused business. And we pride ourselves on the promise to deliver efficient and effective services to our customers. At Sentry, we believe people are our competitive advantage. We strive to attract, train and motivate our employees to keep Sentry as a market leader in our industry. We are committed to hiring people with the potential to excel. But we can't do this alone. You could be the next key player to support our Commercial Liability area. We are seeking an individual with technical knowledge of insurance policies and coverage, including thorough knowledge of claim handling, to join our team as a Claims Manager for our Commercial Liability department. As the Claims Manager, you’ll supervise and motivate your team to provide quality file handling and settlement with superior customer service. This role will report to our Stevens Point, WI office. What You’ll Do: You’ll provide exceptional guidance and direction to the Commercial Liability Unit in...

Sentry’s dedication to customers is embodied by our best associates. At Sentry, our associates take care of our customers with a passion for service and delivering business results. As one of the largest mutual insurance companies in the US, we’re completely focused on offering exceptional claims service to our policyholders. To help uphold our premier standards, we are currently recruiting for a Claims Representative Specialist to work within our Commercial Liability unit. This role will report to our Stevens Point, WI office. What You’ll Do: As a Claims Representative Specialist on our Commercial Liability unit, you'll provide superior customer service by conducting prompt claim investigations, which includes evaluating coverage, determining liability, and settlement of damages.  In addition, you’ll: Promptly investigate new commercial claims Review coverage forms and contracts to interpret applicable coverage then communicate the analysis to our customers...

Handle incoming Customer Service calls. Process basic to complex premium accounting activities for active and inactive accounts. Review and process cash related work items to assure payments are posted timely and accurately through a variety of established procedures in multiple systems. We have a current opening for a Premium Services Technician.  In this position you will process basic to complex premium accounting activities for active and inactive accounts. Responsibilities include reviewing and processing cash related work items to assure payments are posted timely and accurately through a variety of established procedures in multiple systems. What You’ll Do Handles incoming Customer Service calls. Uses multiple business systems for accounts receivable duties including reconciliation of account discrepancies, transferring of funds, exchanges of funds, research, and processes unidentified cash. Thorough review of nonpaid cancellations and determines appropriate...

Handle incoming Customer Service calls. Process basic to complex premium accounting activities for active and inactive accounts. Review and process cash related work items to assure payments are posted timely and accurately through a variety of established procedures in multiple systems. We have a current opening for a Premium Services Technician.  In this position you will process basic to complex premium accounting activities for active and inactive accounts. Responsibilities include reviewing and processing cash related work items to assure payments are posted timely and accurately through a variety of established procedures in multiple systems. What You’ll Do Handles incoming Customer Service calls. Uses multiple business systems for accounts receivable duties including reconciliation of account discrepancies, transferring of funds, exchanges of funds, research, and processes unidentified cash. Thorough review of nonpaid cancellations and determines appropriate...

At SentryWorld, we’re focused on our guest experiences; this includes maintaining our upscale facility with authentic Wisconsin charm. You’ll help in ensuring The Inn’s property meets and exceeds our guests’ expectations. This includes performing guest room and public area maintenance and repairs on HVAC, plumbing, and/or electrical equipment, conducting maintenance checks, and completing general carpentry, tiling, painting, and surface repairs. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do As the Maintenance Tech, you’ll: Conduct inspections of the property and mechanical equipment to identify any repair needs and ensure The Inn is running efficiently and safely for guests. Troubleshoot and repair mechanical equipment and work with 3rd party vendors and Inn leadership to outsource repairs, as appropriate. Perform preventive maintenance activities throughout the property on HVAC, plumbing, electrical and other maintenance...

At The Inn at SentryWorld, our business is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. Join our detail-oriented housekeeping team and help maintain the beauty and charm of The Inn at SentryWorld. ** Position starting at $16/hr** We invite you to explore the opportunities that await you at SentryWorld. What You’ll Do  As a Room Attendant with The Inn, you’ll: Clean guest rooms to ensure all areas are properly sanitized and appropriately stocked with room amenities. Change and replace guest room bedding and towels and direct necessary items to laundry area. Vacuum guest rooms and clean all floor surfaces while following set procedures. Dust and sanitize all in-room surfaces, safely, using appropriate chemicals and equipment. Deliver items such as extra linens, towels or pillows to rooms upon guest request. Provide a secure environment for...

The SentryWorld Banquet & Special Events team is seeking energetic, enthusiastic Banquet Servers to join our team. ​ Pay now starting at $16/hr! We are seeking full time and part time individuals that are focused, passionate, empathetic, and take hospitality seriously. We work as a small team and have very high standards of service, meaning we work hard and with precision. Previous restaurant or server experience is preferred, but not required. If you think you’d be a good fit, we’d love to hear from you. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do Ensure proper set-up of tables and bars in assigned meeting room according to Banquet Event Order Deliver and serve food and beverages, including, but not limited to meals, condiments and accompaniments. Ensure guest satisfaction by monitoring guests needs on a continuous basis Promptly remove dishes from tables at conclusion of meal period and delivers to stewarding area...

PJ's at SentryWorld, is seeking energetic and enthusiastic Host to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. Apply today and come work at one of the most popular restaurants in central Wisconsin! We invite you to explore the opportunities that await you at SentryWorld. What You'll Do Greet guests, escort them to their table, and provide menus. Assist management in maintaining details of the restaurant atmosphere. Manage seating chart and monitor restaurant activity to determine seating and dining flow. Manage restaurant waiting list during high volumes to accurately establish waiting times. Assist fellow team members with side work including, but not limited to cleaning, stocking, etc.   What it Takes 0-2 years of related hospitality experience Age requirement of 16 years old Excellent communication and guest...

At SentryWorld, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you who are curious, hardworking, and always looking to improve. The SentryWorld Private Events & Banquet team is seeking Full-Time and Part-Time bartenders to join their team. The team is looking for individuals with a passion to deliver on our high standards for customer service, while working as part of a small, cohesive team. beer, and wine. A professional and friendly demeanor is required. If you think you’d be a good fit, we’d love to hear from you. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do •Prepare and serve beverages in a high volume atmosphere. •Record all sales and collect money for payment and is responsible for guest checks. •Ensure assigned bar is stocked with necessary supplies for events •Maintain the cleanliness of the bar area. •Provide...

At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world class services to our guests. The SentryWorld Events Team is seeking an energetic and enthusiastic Banquet Captain. This role is the perfect fit if you are looking to increase experience and responsibility in event planning, while ensuring our guest are receiving efficient and effective service throughout their event. Based on experience, this role may be filled as an Assistant Banquet Capitan or Banquet Captain. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do As our Banquet Captain, you will partner with the Event Coordinators & Event Manager to ensure the successful execution of events and will also act as a team lead in event set-up/take down, food and beverage service, and as a co-leader in the front of house event operations. In addition, you’ll: Oversee food and beverage service to ensure quality, consistency and...

Our friendly team at PJ’s @ SentryWorld is looking to add energetic and experienced Bartenders with knowledge of contemporary cocktails, beer, and wine and we want you to join us. We’ll provide the training you need and the positive environment you deserve. We are looking to start these individuals in May. Apply today to come work at one of the most popular restaurants in central Wisconsin! We invite you to explore the opportunities that await you at SentryWorld. What You'll Do To create a positive experience for our guests, you’ll:  •Provide outstanding customer service to all customers and promote a positive image of Sentry facilities. •Prepare and serve beverages in a high-volume atmosphere. •Receive and serve food orders taken at the bar. •Record all sales and collect money for payment and is responsible for guest checks. •Maintain the cleanliness of the bar area. What it Takes Age requirement of 21+ required High School Diploma or equivalent work...

At PJ's, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve. Join the PJ's Restaurant team at SentryWorld as a Full Time Line/Grill Cook II! The ideal candidate has a natural sense of urgency, positive attitude, the ability to communicate well, and enjoys teamwork. Our culinary team strives to marry modern techniques with seasonal products from across the region. Candidates should have a passion for the culinary arts and an interest in growing their career in the culinary field. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do As a Line/Grill Cook II, we entrust in you to be a leader in the operation and have a passion for training other associates, as well as delivering on customer service. In this role, you will be responsible for the following: Preparing a variety of dishes made...

At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver efficient and effective services to our internal and external customers. PJ’s Restaurant, located in SentryWorld, is seeking an enthusiastic Dishwasher to join the Back of House operation at SentryWorld. This role will be responsible for maintaining cleanliness in assigned kitchen space and partnering with other PJ’s Restaurant team members to deliver exceptional customer service to guests. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do Manage dishwashing area, including loading and unloading dishwasher Maintains adequate levels of clean tableware for assigned dining room and kitchen spaces Maintain dishwasher cleanliness and report any functional or mechanical problems immediately Assist with kitchen tasks such as vegetable cleaning as needed Store all tableware and kitchenware What it Takes No prior experience necessary...

At PJ's @ SentryWorld, the best parts of our business come from our very own backyard. All across our organization, we work to cultivate homegrown talent; people like you are curious, hardworking, and always looking to improve. PJ’s Restaurant at SentryWorld, is currently seeking full-time and part-time Line Cooks to join our culinary team. The ideal candidate has a natural sense of urgency, positive attitude, the ability to communicate well, and enjoys teamwork. Our culinary team strives to combine modern techniques with seasonal products from across the area. Candidates should have a passion for learning about the culinary arts. If you think you’d be a good fit, we’d love to hear from you. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do As a Line Cook with PJ’s, you will play a key piece in creating an excellent dining experience for all our guests. You’ll: Prepare a variety of dishes made from our very own recipes. Create...

At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver efficient and effective services to our guests. The SentryWorld Events team is seeking an enthusiastic Dishwasher to join our team. This role will be responsible for maintaining cleanliness in assigned kitchen space and partnering with other Event team members to deliver exceptional customer service to guests. We invite you to explore the opportunities that await you at SentryWorld. What You'll Do Manage dishwashing area, including loading and unloading dishwasher. Maintain adequate levels of clean tableware for assigned dining room and kitchen spaces. Maintain dishwasher cleanliness and report any functional or mechanical problems immediately Assist with kitchen tasks such as vegetable cleaning as needed Store all tableware and kitchenware in assigned spaces. What it Takes Age requirement of 16+ No prior experience necessary Ability to work effectively under...

Who We Are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security Get to know the business Millions of leisure and business travelers alike rely on Travel Guard®, AIG Travel’s portfolio of travel insurance solutions and global assistance services, to help them recover from unexpected circumstances that can interrupt their travel plans. Through eight wholly owned, state-of-the-art global service centers, customers have access to 24/7 emergency travel assistance, medical and security services with more than 40 languages spoken on-site. We help...

Job Description Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the Role: The Accident & Health (A&H) division of General Insurance is now hiring for an...

About Us AIG Travel Guard is an industry leader providing insurance and assistance services to both leisure and business travelers worldwide.  We offer competitive salaries, great benefit packages, and generous paid time off.  Job Details Full Time including rotating weekends 2nd shift available including a shift differential of $3/hour for nights and weekends. Starting salary $19 per hour with the potential for higher based on experience Job Description Medical Assistance Coordinators provide support to our clients around the world who have encountered a medical situation while traveling.  This may include locating doctors or facilities for an individual to seek treatment, assisting with a prescription replacement, or coordinating a complex medical evacuation where specialized care and flight arrangements are necessary if a traveler becomes ill or sustains an injury during their trip.  The staff works closely with our global team of medical professionals to...