315 customer service jobs found in Wilkes-Barre, PA

Overview Customer Service Real-Time Analyst   Analyst plays a crucial role in ensuring the efficient utilization of workforce resources by monitoring real-time performance metrics, identifying trends, and making immediate adjustments to optimize staffing levels and maintain service levels. This role requires keen attention to detail, strong analytical skills, and the ability to thrive in a fast-paced, dynamic environment.   OVERVIEW   Berkshire Hathaway GUARD Insurance Companies provide Property & Casualty insurance products and services through a nationwide network of independent agents/brokers.  Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world!  Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the...

Overview Berkshire Hathaway GUARD is seeking a   Customer Service Representative to work out of our Corporate office in Wilkes-Barre, PA. In this position you will be responsible for communicating over the phone with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to Berkshire Hathaway GUARD Insurance Companies' products and services. No experience? No problem. We provide solid training to set you up for success.    About Us: Berkshire Hathaway GUARD offers a collaborative company culture with outstanding benefits and competitive compensation. Our organization is hiring and we’re looking for talented individuals to join our team and establish a rewarding career with us. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc.,...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Bilingual...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Customer...

Why MSI? We thrive on solving challenges. As a leading MGA, MSI combines deep underwriting expertise with insurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.   Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better. The Customer...

Customer Service Representative (Bilingual- Spanish) – Remote - US Available Schedules: Monday - Friday, 10:30 AM - 7:00 PM Central Time Tuesday - Friday, 10:30 AM - 7:00 PM Central Time and Saturday, 7:00 AM - 4:00 PM Central Time We’re seeking a Customer Service Representative (Bilingual- Spanish) to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge of products and services, while maintaining quality, productivity, and time-service standards. Focus on providing timely and professional customer service is essential. Training is provided the first 2 weeks to learn the systems, procedures, and documentation and continued guidance to help you learn and succeed! Founded in 1930 and now part of One80 Intermediaries, van Wagenen serves financial institutions of all sizes, providing lender-placed insurance solutions and specializing in insurance tracking...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomes-based, cost-effective solutions are designed for Medicaid and CHIP, Medicare Advantage, small and large businesses, and individuals. With a focus on prevention and value, we aim to make quality care accessible to improve the oral health of all.   Job Description: Location: We...

We’re thrilled that you are interested in joining us here at the Amynta Group! BTIS is currently hiring a Customer Service Representative and we would love to have you join our team! As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department. We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer satisfaction with the goal of creating an...

Established in 2021,   Independence Pet Holdings   is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.   We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.  Independence Pet Group (IPG) , a subsidiary of IPH , is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada...

We’re thrilled that you are interested in joining us here at the Amynta Group! BTIS is currently hiring a Customer Service Representative I and we would love to have you join our team! As a Customer Service Representative, you will play an integral role in the partnership with our network of agents across the country. The candidate will work closely with team members and collaborate with other departments to provide an excellent customer experience. At BTIS, Customer Service is a philosophy, not a department. We care less about your experience and credentials; we care more about personality, passion, and work ethic. About the Role: Provide a range of routine customer service and support to agents and carriers over the phone, through email or chat to service new existing accounts in a high call volume environment Answer incoming phone calls with a positive and service-oriented attitude Deliver a high level of customer satisfaction with the goal of creating an...