02/05/2025
We’re thrilled that you are interested in joining us here at the Amynta Group! POSITION SUMMARY The Customer Service Representative III must be proficient is all aspects of the job functions of a CSR I and II. This position requires the ability to research and address exception issues, handle reporting, training of new hires, and/or assisting the supervisor as needed. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Process Correction queues to obtain valid titles for the client. Handle incoming call volumes Process reporting for client needs. Handle complex and escalated account issues Notify supervisor of exception issues. Assist others as necessary. BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE) HS Diploma or General Education Degree (GED) 2 years call center experience 1-2 years experience DMV knowledge preferred. Some college (preferred) Minimal supervision Introductory knowledge of subject matter (preferred) MINIMUM...
Amynta Group
Baltimore, MD, USA
Full Time