15 customer service representative jobs found in Austin, TX

AIL is a Union company now hiring Customer Service Representatives for our home office in Waco, TX in a remote capacity in the Greater Houston Area. The Remote CSR is to provide excellent customer service by explaining policy coverage, claim status and assisting with claim payments or other policy information to policyholders and/or interested third parties via inbound calls (no sales). This position upgrades to a CSR II at 1 year with the company and has additional promotability to Sr CSR with additional tenure. Primary duties & responsibilities consist of: Heavy phone contact with policyholders, providers and interested third parties. Processing policyholder requests from inbound phone calls, inbound written correspondence, and emails Review and maintain new and revised procedures regarding policy information. Maintain department standards for number of calls, average handle and time management Required Skills: Customer service background and good phone...

AIL is a Union company now hiring Customer Service Representatives for our home office in Waco, TX in a remote capacity in the Greater Houston Area. The Remote CSR is to provide excellent customer service by explaining policy coverage, claim status and assisting with claim payments or other policy information to policyholders and/or interested third parties via inbound calls (no sales). This position upgrades to a CSR II at 1 year with the company and has additional promotability to Sr CSR with additional tenure. Primary duties & responsibilities consist of: Heavy phone contact with policyholders, providers and interested third parties. Processing policyholder requests from inbound phone calls, inbound written correspondence, and emails Review and maintain new and revised procedures regarding policy information. Maintain department standards for number of calls, average handle and time management Required Skills: Customer service background and good phone...

AIL is a Union company now hiring Customer Service Representatives for our home office in Waco, TX in a remote capacity in the Greater Houston Area. The Remote CSR is to provide excellent customer service by explaining policy coverage, claim status and assisting with claim payments or other policy information to policyholders and/or interested third parties via inbound calls (no sales). This position upgrades to a CSR II at 1 year with the company and has additional promotability to Sr CSR with additional tenure. Primary duties & responsibilities consist of: Heavy phone contact with policyholders, providers and interested third parties. Processing policyholder requests from inbound phone calls, inbound written correspondence, and emails Review and maintain new and revised procedures regarding policy information. Maintain department standards for number of calls, average handle and time management Required Skills: Customer service background and good phone...

If you are located within Washington D.C, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing  your life's best work . SM This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 7:00pm CST. It may be necessary, given the business need, to work occasional overtime. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Primary Responsibilities: Respond to and resolve, on the first call, customer service inquiries and issues from several sources (Provider, Member, Customer) Research complex issues using multiple UMR proprietary...

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The External Provider Relations Representative is responsible for maintaining working relationships with the existing Provider Network.  Provides training and education regarding policy and procedures and covered benefits.  Provides ongoing support for any issues. May assist with Network Development as needed. Reports to: This position reports directly to the Sr. Provider Relations Supervisor - TX If you are located within The Valley (Laredo, McAllen, or Kingsville), you will have the flexibility to telecommute* as you take on some tough challenges. Will be telecommute for a short time - evenutally will be goig back to onsite client...

Call Center - QAC Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center - QAC Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus...

Call Center - QAC Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center - QAC Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus...

Call Center - QAC Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center - QAC Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm) The Regional Manager drives safety performance across a multi-site environment, ensuring best practice and engagement with operations at sites to establish an industry leading safety culture. Serve as the company's Safety representative for assigned region, providing technical safety expertise as well as knowledge of industry standards and best practices. Conducts safety meetings, worksite inspections, identifies hazards and...

$1,000 Sign On Bonus For External Candidates You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.  Energize your career with one of Healthcare’s fastest growing companies.   You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare...

$1,000 Sign On Bonus For External Candidates You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English and Korean , we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment.  Energize your career with one of Healthcare’s fastest growing companies.   You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading...

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve  your life’s best work.(sm) This is an opportunity that’s all about where you’ve been. Your experience. Your potential. Your skills. Because on the team at UnitedHealth Group, your potential and your impact can be career changing. No company has put together better teams of passionate, energetic and all out brilliant Claims Representatives. This is where you come in. We’ll look for your experience and expertise to help keep our service levels and accuracy extremely high. We’ll also look for your ideas on how to constantly evolve our claims processes. We’ll back you with the great training, support and opportunities you’d expect from a Fortune 6 leader. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.  Primary...

UnitedHealthcare  is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing  your life's best work.(sm)  The UHC Provider Reimbursement Representative-Escalated Issues Team  requires that an employee will review and respond to emails received from UHN Network Managers, UHC Provider Advocates, the Social Media Team and UMR internal employees in regards to UMR processes, procedures and results that are being challenged. These inquiries can range from claim processing challenges and contracted pricing reviews, to questions about UMR plan language, authorizations, penalties, prompt pay and even legal and social media issues. Escalated Issues team members also review inquiries sent from internal UMR departments in relation to UHC provider...

UnitedHealthcare  is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing  your life's best work.(sm)  The UHC Provider Reimbursement Representative-Escalated Issues Team  requires that an employee will review and respond to emails received from UHN Network Managers, UHC Provider Advocates, the Social Media Team and UMR internal employees in regards to UMR processes, procedures and results that are being challenged. These inquiries can range from claim processing challenges and contracted pricing reviews, to questions about UMR plan language, authorizations, penalties, prompt pay and even legal and social media issues. Escalated Issues team members also review inquiries sent from internal UMR departments in relation to UHC provider...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm) The Regional Manager drives safety performance across a multi-site environment, ensuring best practice and engagement with operations at sites to establish an industry leading safety culture. Serve as the company's Safety representative for assigned region, providing technical safety expertise as well as knowledge of industry standards and best practices. Conducts safety meetings, worksite inspections, identifies hazards and...