2024 customer support associate jobs found

We are seeking a dedicated and detail-oriented Customer Support Associate with experience in commercial lines to join our operations team. In this role, you will leverage your independent judgment and exceptional communication skills to gather information, process changes, address client concerns, and assist with endorsement processing. The ideal candidate is a proactive professional with strong multitasking abilities, analytical skills to resolve system issues efficiently, and a commitment to delivering outstanding service to our customers. Your Impact: Serve as a primary point of contact for the Rental Team, professionally handling inbound calls, emails, addressing inquiries, and resolving issues efficiently to ensure client satisfaction Provide prompt and accurate responses via phone and email to insured individuals and agents, clarifying policy details, addressing concerns, and offering guidance on coverage and procedures Maintain organized and up-to-date records,...

Job Description Applied Systems, Inc., the worldwide leader in insurance technology, is currently searching for an Associate Support Technician, EZLynx to become a part of our outstanding Support team, which plays an essential role in keeping Applied Systems at the top of the insurance technology industry.  In this position, you will assist our customers with any questions or problems they may have regarding EZLynx software, hardware, or any other products purchased from our company.  You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email.   What You’ll Do Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications Triage and troubleshoot problems with customers to understand and document the nature of such problems Focus on problem resolution while providing effective, proficient customer service in a...

Crum & Forster Company Overview Crum & Forster (C&F)  with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.   Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2023 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.   C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   APD Field Claim Specialist (Florida) – The Auto Club Group What you will do: The Auto Club Group is seeking a prospective APD Field Claim Specialist who can work under minimal supervision, this job appraises a wide range of automobile or other vehicle damage of significant magnitude to determine cost of repair for insurance claim settlement. Experience with auto Subrogation claims is a plus. This position is based in Tampa, Florida with the potential to work from home in the future. Its highly preferable that the candidate is local to the Tampa Bay area. In this position, you will have the opportunity to: Examining damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.   Estimating cost of labor and parts to...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Internal Comp Grade is F.SD65 While FINRA licensing is not required for this position, we would prefer someone who currently holds their Series 6 or Series 7. This is a hybrid position located in Columbus Ohio and you will be required to come into the office three days a week. This role does not qualify for employer sponsored work authorization. Nationwide does not participate in the STEM OPT extension program. #LI-CA1 #nationwidefinance Job Description Summary Do you love connecting and building new business relationships? If you have a natural...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. We welcome candidates who are bilingual in Spanish and English, as these skills are preferred and highly valued for this role. FINRA Series 6, 63 and 65 licenses, Life and Health license are required for this position. (Internal Use Only) Compensation Band: E.SD60 Job Description Summary At the heart of our work with retirement plans for high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and retention, requiring teamwork, strategic thinking and superior...

Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Check out the Day in the Life Video on this page before applying: Insurance Career Videos – Nationwide ! Click the video titled "Solutions Center Careers at Nationwide." You career at Nationwide may begin on January 27th  i n the Retirement Solutions Service Center.   The   initial training period   for this hybrid role s scheduled from   8:00 AM to 5:00 PM ET. Training will be conducted on a hybrid work schedule, requiring 2 days in office. Following the training period,   schedules will vary , with shifts potentially occurring anytime between...

As a team member in the Finance department at Nationwide, the opportunities are endless! You can grow and learn in diverse areas across many disciplines such as Advanced Analytics, Investments, Actuarial, Accounting, Risk Management, Critical Business Advisor, Internal Audit, and so much more. Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Are you a skilled Chiller/AC technician looking to join a dynamic team? We have an exciting opportunity for a tradesperson with a focus on Chiller and AC systems within a commercial property environment. Key Responsibilities: Maintenance & Repair : Conduct fault finding, testing, repairing, and preventive maintenance of all Chiller and AC equipment. Team Support : Perform general maintenance tasks to support the team. Task Management...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.  A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace®  Forbes Best-in-State Employer...

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities...

The   Credentialing Specialist III   is a junior member of the Quality department’s leadership team. The primary responsibilities of this position include the auditing of credentialing and re-credentialing files, performing the pre-delegated and annual oversight audits for those provider groups with delegated credentialing, assisting in the training needs of department staff, and drafting departmental policies and operating procedures, and support any third-party audits requiring credentialing information. You will Be responsible for conducting pre-delegation and annual file audits for all delegated provider entities according to guidelines and preparing a report of findings for review by Credentialing Committee. Perform final step in credentialing/re-credentialing process to ensure accuracy and completeness of provider file before presenting to Credentialing Committee. Evaluate if provider file satisfies departmental policies as "clean" or "needs review" and build...

Customer Care Agent- Starting salary is $18.00 per hour ($37,440) with a 3% annual bonus target. Do you want to be part of a collaborative Customer Response team? In this role you will be responsible to facilitate, analyze and resolve customer issues through a variety of communication channels, including phone, email and chat. You will service a suite of absence products such as short-term disability, state disability, state paid family leave and Family Medical Leave Act. You will be initiating new absences for members as well as answering questions about current benefits and claims. At Guardian we foster a team culture where ‘People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards”. If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider. Customer Response Unit. You are: A consummate professional with excellent verbal and written communication skills.  You are self-motivated and goal...

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Location: We support US flexible working arrangements in the contiguous 48 states.   This position is ideal for someone in the eastern standard time zone.    At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and...

WHO IS HUB? At HUB International, we are a team of entrepreneurs. We believe in empowering our clients and we do so by protecting businesses and individuals in our local communities. HUB International was born in 1998 with the merger of 11 privately held insurance brokerages and has since grown to one of the largest brokers in the world. We are a network of more than 400 integrated brokerages across North America - all carrying the HUB banner. Our structure gives us the technology and expertise of a large firm, but still maintains the local flavor of each of our offices, enabling our teams to preserve their own unique regional culture.   HUB Gives! Service is one of our founding values – not an abstract concept but a commitment. And we believe that no one deserves that commitment more than our clients and the communities in which we all live and work. Each regional hub has adopted projects in their regions which allow them to give, volunteer, engage, and...

The Commercial Liability Actuarial Product team is looking for an ACAS or FCAS motivated actuary to: Join our team and contribute their knowledge and experience with Property and Casualty insurance in a way that will help shape changes in the industry Be part of the team that leads the innovation and updates of the Commercial Liability product offerings with a focus on Commercial General Liability Produce quality results in a timely manner while maintaining a customer focus in all of their work Serve as a customer-facing product expert for Commercial Liability   More specifically, we expect you to: Lead projects that target on developing enhancements and innovations to actuarial products and procedures for Commercial General Liability Collaborate closely with other departments on new products that may be actuarial or underwriting focused Maintain a high level of customer service through product presentations, responses to customer inquiries, and presenting at panel...

Encova Insurance will have a need for an Intern, Automation Engineer for either our Charleston, WV or Columbus, Ohio office. This is a full-time summer internship for summer 2025 and will require someone who can work at least 40 hours per week.  Start and end dates will be based on availability and business need. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. This role will report to Team Lead Quality Assurance. Pay=$22.00 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our fifth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our...

Hastings Insurance is looking for an Imaging Systems Administrator to join its Application Development team! The Imaging Systems Administrator manages Enterprise Content Management (ECM) systems to ensure the high availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance are consistent with company goals, industry best practices, and regulatory requirements. This role will continuously evaluate current and emerging strategies. Position Location & Work Format This role is flexible in its location. Hastings will entertain candidates who reside within our five-state territory (Michigan, Indiana, Illinois, Wisconsin, or Illinois) to work in a remote capacity. Candidates who reside within the greater Hastings, MI area can work either a full-time onsite or hybrid work arrangement. Regardless of the location, this role...

Leads a team that provides analysis for the full range of actuarial activities related to either insurance pricing or ratemaking for a line of business (LOB), loss reserving, modeling, or reinsurance. Builds models and projections to enable the business to generate consistent and sound prices Builds forecasts and models for incurred losses and loss adjustment expense (LAE), CAT and investment risks, and reinsurance for the annual profit & growth plan. In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110. #LI-Hybrid Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role. Position Compensation Range: $144,000.00 - $245,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates....