04/25/2025
About the role. The Catastrophe Claims Manager, is a key member of the claims team reporting to the Vice President Catastrophe/Inside Desk . The primary goal of this position is to deliver strong leadership and flawless service to our members and independent agency partners. This person will lead claims staff, resolve high-profile or complex claims, and report on key metrics to senior management. Field travel with direct reports quarterly and at major Catastrophe events would be expected. What you’ll do. Lead claims staff to handle claims in a quality manner delivering on standards of accuracy, efficiency, customer service and regulatory compliance. Mentor and coach to set professional and collaborative tone. Responsibilities include claim handling, training, budgeting, and personnel administration. Represent the company in interactions with members, agents, as well as internal...
PURE Insurance
Scottsdale, AZ, USA
Full Time