1619 head of operations jobs found

Guardian Life Insurance Company is actively seeking a passionate, driven and self-motivated individual to lead its TechOps Organization. The Head of the Technical Operations provides strategic and technical direction to the enterprise operations center and engineers that support the business in the areas of IT Operations, IT security and compliance, enterprise business systems, business processes, enterprise monitoring, and system integration. As part of the team, you will specialize in helping drive efficiency and reliability into the Infrastructure and Operations Delivery lifecycle. You will participate in the development of IT strategic plans to ensure operational readiness and achieve business goals that will support Guardian’s vision and mission. You will evangelize infrastructure automation, cloud solutions, application monitoring and display a solid understanding of software development needed to lead troubleshooting efforts. This includes problem resolution and root causes...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.   Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property and casualty networks. General Insurance offers a broad range of products to customers through a diversified,...

#LI-JC1 Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. Get to know the business General Insurance is a leading provider of insurance products and services for commercial insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the Team The Operations Underwriting Support team provides support to underwriters across the business in the administration...

SUMMARY: Geico seeks a Regional Security Manager , a role combining knowledge in the principles of physical security, threat management, investigations, and technical expertise, with leadership capabilities to enhance our safety and security program. Reporting to the Head of Safety and Security, you’ll manage the security operations and contract security suppliers for the assigned geographic regions and the people and facilities within it to mitigate against threats to the firm and inform internal stakeholders. This position will manage security operations, lead investigations, and assist in the driving of policies, standards and procedures with the intent of safeguarding employees. As a leader in the security department, you'll leverage your experience in physical security operations, threat assessments and mitigation strategies to enhance our prevention, detection, and response while adapting to evolving threat landscapes. RESPONSIBILITIES: Manage a team of third-party...

Position Summary:   The Strategy and Relationship Director will report to the Head of Broker & General Agency Strategy, Group Benefits. They will work to develop growth and retention strategies, determine new product placement opportunities, identify, and perform due diligence on potential new national or regional partners, collaborate across the Group Benefits organization, and seek opportunities to broaden and deepen national relationships across the Group Benefits organization. The scope of the role focuses on national benefits brokers and consultants, as well as alternative distribution channel partners such as general agencies, third party administrators and technology platforms. Responsibilities: The Strategy and Relationship Director will collaborate with key internal partners and Distribution leaders to create and execute strategic plans for assigned partners and drive results throughout the year. In addition, the role is responsible for strengthening...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Program Manager for our team in Tampa , Florida. Orchid Underwriters Agency (Orchid), a member of the Brown & Brown National Programs family. The Program Leader will be responsible for managing the P&L of individual (or multiple) programs through rate-making, underwriting, and distribution. The Program Leader will be solely responsible for ensuring their programs achieve the annual and quarterly objectives established with the carrier partner. This position will report to the Head of Personal Lines and work closely with Underwriting, Operations, IT and Sales.   WHAT YOU’LL D O : Assigned program expert. Uses deep understanding of market conditions, competitive landscape, regional macroeconomics, and other key trends to develop an overall strategy, product enhancements and...

Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. You will work with a mentor to learn how our workforce management team makes meaningful contributions to the success of the company! You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas. What You’ll Do Workforce Management Interns will work closely with the Workforce Management team on diverse initiatives within our Customer Service & Operations area. These initiatives may include: Evaluation of our department results Monitor contact center call volume, chat, email, and back-office service time trends, and redirect all contact center staff allocations as needed to ensure service level objectives are met Report analysis to identify issues, form solutions, and measure improvement Work closely with workforce management leadership and...

The Manager, Life & Supplemental Health Claims directly leads a staff of Team Leaders for the Life Claims and Supplemental Health Claims departments. The responsibilities for which the Manager will have oversight includes, but is not necessarily limited to: Adjudication of Life, Life Waiver and Supplemental Health claims Key vendors partnerships Front line leader development and performance management Hiring/staffing as needed Advanced personnel and/or client issues Continuous improvement efforts The key objectives of the department are to deliver high quality claim decisions in a timely fashion with world class customer service and to manage ongoing claims to the most appropriate outcomes. This requires adherence to contractual provisions and regulatory requirements, an ability to effectively apply claim management standard processes and an ability to use resources creatively and efficiently. You will The primary roles and responsibilities of the Manager,...

Why us?  Insurify is one of the America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America of 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 22, 21, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design. Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management.  Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success. Join us if you like $1.3 Trillion market opportunity MIT alumni founders Female-led startup $130M total funding Strong leadership team from Kayak, Amazon, Wayfair, Facebook, Microsoft, Allstate, GEICO, Liberty Mutual, Zillow Position Overview As...

POSITION SUMMARY The Manager, LTD Complex Claims and Financial Management directly leads a staff of  disability claim Case Managers and  Financial Specialists Long Term Disability (LTD) claim department, providing support and oversight for several specialized claim services that help ensure claim management accuracy integrated with sound financial risk management.  The responsibilities for which the Manager will have oversight includes, but is not necessarily limited to: Adjudication and ongoing management of Complex LTD Offset management, including Social Security Disability vendor management Overpayment and underpayment calculations Overpayment recovery efforts Structured settlements Tax issue resolution The key objectives of the LTD department are to deliver high quality claim decisions in a timely fashion and to manage ongoing claims to the most appropriate outcomes.  This requires adherence to contractual provisions and regulatory requirements, an ability to...

Managing Director - UQ06EB We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           Managing Director, Wholesale Excess Casualty Navigators, a Brand of The Hartford Reporting to the Head of Wholesale Excess Casualty for the East, the Managing Director’s primary focus is on growing and sustaining a profitable book of new and renewal excess casualty business in the Southeast Region.  The Managing Director will take an active role in strategic planning to develop and implement an underwriting strategy that identifies profitable market opportunities and new product development. He/she will be responsible for managing a team of 5 underwriters. Responsibilities: Responsible for the performance of a regional book of wholesale excess casualty...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Intermediate PIP Specialist– The Auto Club Group What you will do: (Primary Duties & Responsibilities) The Auto Club Group is seeking prospective  Intermediate PIP Specialist who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are identified. Create additional sub-claims if needed....

Head of Business Organization Readiness, Group Benefits Reporting to the Head of Transformation & Business Modernization, this position will play a central role in the implementation of Guardian’s absence platform program, a high impact, cross-functional, strategic effort that will deliver a customer-focused solution in the marketplace.  You will work across all key stakeholders in Technology, Distribution, Operations, Claims, Product, Pricing, and Underwriting teams to ensure operational and user readiness for the delivery of changes.    You Will: Work closely with the Head of Transformation & Business Modernization to help lead implementation, including the operational plan, of the platform to support the Group business and monitor & manage business value delivery to operational areas. Provide comprehensive consultation regarding short and long-term business requirements.  Partner with key stakeholders to help develop and execute the go-to-market...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Get to know the business   General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network....

Here at Sentry, we value real work experience for our interns. We offer not only an internship, but an experience for students to get a head start on their careers, early on. With the underwriting internship, you will work with a mentor to learn what underwriting is and how it plays a vital role in the company’s success. You will also get opportunities to network by attending diverse social events and meeting leadership in multiple areas. What You’ll Do The Underwriting Intern works closely with a mentor in the commercial lines department to understand what information is needed to underwrite and price policies and accounts.  As an intern, you will gain first-hand experience in: handling basic underwriting assignments while working with an experienced mentor. performing basic underwriting duties within guidelines providing assistance to underwriters by handling a variety of tasks that support the review/acceptance/decline of new or renewal commercial lines business...

Company: Mercer Description: Mercer’s Operations & Technology Division increasingly drives competitive advantages on behalf of the Firm through our leadership of key strategic commitments made by Mercer’s Executive Committee.  To increase the trajectory & velocity of our transformative work, we seek an ambitious and self-directed individual leader to execute against the key strategic global initiatives as well as capex management across multiple countries. As the main project lead of one of our large-scale cost rationalization project for the Mercer global business, you will play a critical role in interpreting the strategy and driving alignment among stakeholders on the targets and timelines set for them and their organizations. What can you expect? Lead and oversee cost rationalization project for the Mercer global business as well as regional governance and program portfolio reviews ensuring alignment with the overall strategy and objectives. Ensures...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity This role will lead, define, direct, continuously review and challenge the operational strategy, processes and procedures of the Claims Relationship Management function. Identify, develop, and deliver changes to improve customer service, customer experience and broker relationship capability within the Claims Relationship Management function and Claims& Risk Solutions. This would also have direct engagement with Underwriting and Claims Technical leadership. Primary Responsibilities • Reviews, develops and maintains the Claims Relationship Management standards and practices, including adhering to the control framework and identifying training requirements, across all lines of business to improve all aspects of customer, Broker claims and Underwriting relationship, both internally and externally. This will include improved operational efficiency and consistency,...

Company: Oliver Wyman Description: About Oliver Wyman Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 5,000 professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press.  Our clients are the CEOs and executive teams of the top Global 1000 companies. Visit our website for more details about Oliver Wyman: www.oliverwyman.com   Job title: Knowledge Manager , Aerospace, Defense & Government (ADG) Job Overview: Oliver Wyman is seeking a Knowledge Manager to support our Aerospace, Defense...

Company: Oliver Wyman Description: Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com . Follow Oliver Wyman on Twitter @OliverWyman Job Overview: The CCG (Core Consultant Group) is Oliver Wyman’s pool of early-tenured consultants. The CCG typically have between 0-4 years of consulting experience and join at entry-level as university graduates. The Talent Manager is primarily responsible for the...