01/23/2025
An entry-level Claims Customer Service position requiring a learning nature, empathy and interpersonal skills along with a strong desire to assist customers. Provides prompt investigation, processing and settlement of claims with minor exposures. Requires the explanation of the claims process to customers. Generates payments in accordance with assigned authority limit. Documents all activities and pertinent information in applicable claim system. Responsible for handling claims that require learning of basic claim skills relating to fact of loss investigations, compensability and damages such as material damage and medical bill processing. Entry-level role for associates who are new to claims or who have limited insurance knowledge and / or customer service experience. This position will be located out of our Goldsboro, NC office . What You’ll Do: Verify that our customers have coverage Investigate and gather information about claims by contacting all...
Sentry
Goldsboro, NC, USA
Full Time