304 it support analyst i jobs found

Responsibilities The IT Support Analyst is an in-office position on the H.W. Kaufman Service Desk Team, dedicated to supporting internal employees. This role involves providing both on-site and remote support.  Shifts are from 8:00 am to 5:00 pm and 11:00 am to 8:00 pm eastern hours, with an initial training period of 6-8 weeks from 8:00 AM to 5:00 PM EST. Maintenance, installation, and troubleshooting of computers and peripherals, training on company-supported applications, and asset shipment Record, track, and document all incidents and resolutions in the ITSM Platform Document processes and procedures for non-incidents such as shipping of equipment Evaluate documented resolutions and analyze trends for ways to prevent future problems Receive and manage returned hardware within the asst management platform Provide first contact support of incoming requests to the Service Desk via Five9 phone support, ITSM...

Job Pu rpos e : As the Head of UW Operational Support – Europe for J apanese B usine ss , Local Marine U nderwriting  and Local Specialty you will be responsible for overseei ng operational processes and systems for these divisions of Tokio Marine Europe , including oversight of key strategic change projects, ensuring delivery on time and on budget .   You will work closely with cross-functional teams ensuring (1) processes are efficient, harmonized, and fit business needs, and (2) policies and processes are seamlessly integrated into the TMHCCI operational infrastructure.    You will lead the planning and the execution of various underwriting initiatives/projects on J apanese B usiness, Local Marine and Specialty France and deliver the necessary operational workflow.   You will be res ponsibl e for all matters data , including data accuracy , the effective use of...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a dedicated IT Systems Analyst Senior - Strategic Initiatives & Transformation to support ECIO’s Strategic Initiatives and Transformation Support team within the Technology Enablement & Risk Group. This role is responsible for evaluating business and technology needs, assessing system performance, and ensuring effective collaboration between IT and business teams to drive operational efficiency and strategic alignment. The selected candidate will act as an internal consultant and...

IAT Insurance Group (IAT) has an immediate opening for an Auto Physical Damage and Property Damage Claims Analyst that can be located in one of the following IAT offices: Naperville, Illinois Rolling Meadows, Illinois Plano, Texas Raleigh, North Carolina Alpharetta, Georgia This role works a hybrid schedule from one of the IAT Offices listed above. The hybrid schedule reflects our values (thinking and acting like an owner, collaboration, and teamwork) as it requires working from the office with colleagues and other disciplines Monday through Wednesday, with the option of working Thursday and Friday remotely. This position manages, investigates and resolves vehicle damage claims for total loss and non-total loss claims. The candidate will provide quality customer service to meet the needs of the insured, claimant, and all internal and external customers. Responsibilities: Completes timely handling of auto claims (total loss and non-total loss) to ensure...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Intelligence Analyst II, you will analyze business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Create specifications for reports and analysis based on business needs and required or available data elements. May participate in cross functional teams to address business issues. Prototype solutions for displaying information based on business...

Sr Consultant Perf Analytics - GB07AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              The Customer Operations Data Science & Analytics team engineers end-to-end analytic and machine learning solutions to optimize operational efficiency & customer experience and utilizes all touchpoints generated by our customers on their omnichannel journey through The Hartford’s vast engagement ecosystem. The Customer Operations Data Science & Analytics team is seeking a Senior Analyst to support analytics across the Contact Center Operations (CCO) Portfolio for Personal Insurance, Business Insurance and Claims Contact Centers. As a member of this team, this person will own the measurement and monitoring of key processes, identify...

IAT Insurance Group is seeking an Actuarial Analyst for a hybrid role based in Naperville, IL or Alpharetta, GA, or Cheshire, CT.  We work from the office Monday through Wednesday with the option of working remotely Thursday and Friday. The position will focus on insurance Pricing but has exposure to Reserving practices.  The role supports Inland Marine, Property, Aviation, Programs, and Homeowners business units. As a member of the Actuarial department, the candidate can enroll in IAT’s Actuarial Development Program - a program providing study time and actuarial resources for Actuarial exams. Responsibilities: Produces rate adequacy reports to assist business in understanding profitability and rate need. Develops and maintains technical pricing tools. Maintains reports to accurately measure rate, retention, and new business growth. Collaborates with underwriting, claims, IT and senior management to develop plans for new products or improvements to existing products...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.    We’re actively seeking a talented Legal Operations Analyst I to join our team in Newport Beach, CA. This role is hybrid and requires four days per week in office. As a Legal Operations Analyst I, you’ll move Pacific Life, and your career, forward by providing Legal Operations and reporting for the Office of General Counsel. You will fill an existing role that...

A company built to serve you. It's your career, Shelter it! Support Center Analyst I $22.10 - $27.40 / hour minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Assist Shelter employees and agents in the Home Office and Field with computer system questions and problems. Maintain current knowledge of software from a variety of vendors used by Shelter Insurance, including mainframe and PC applications. Maintain current knowledge of data communications equipment, personal computers, and printers. Answer questions pertaining to the use of Shelter online and PC applications....

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer:   USAA Federal Savings Bank Duties: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverages advance data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer:  United Services Automobile Association   Tasks: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities.  Leverage advanced data management knowledge in support of information management practices. Identify and implement process improvements. Lead discussions...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Employer:  United Services Automobile Association   Tasks: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Leads and participates in gathering complex and unique business requirements by partnering with customers to define the business problem...

You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  Job Summary Are you passionate about data and innovative technology? CNA’s Analytics organization is looking for candidates who want to use cutting edge, cloud-based technology to deliver valuable insights to our business teams. The Data Analytics Solutions Hub combines the best of IT, Analytics, and Data Engineering in order to innovate and deliver at the pace of a start-up. This is an individual contributor role that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team. The Product Owner possesses an in-depth knowledge of...

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.  We’re actively seeking a talented Sr. Service Analyst I to join our Pension Operations in Columbia, South Carolina. Pacific Life is investing in bright, agile and diverse new talent to ensure we continue to innovate and strengthen relationships with our policyholders. That’s why we’re actively seeking a talented Sr. Service Analyst I to join our team and...

Job Description: Are you ready to elevate your career and join a forward-thinking, innovative, and vibrant company? Holmes Murphy is looking for a dynamic Sr. Financial Analyst to join our Finance team in the Waukee, IA office. With a unique company culture that celebrates your potential, there truly is no place like Holmes! At Holmes Murphy, we are dedicated to fostering a best-in-class culture where employees thrive. We empower our team members to build trust through honest and caring actions, ensure clear and constructive communication, establish meaningful client relationships that support their unique potential, and contribute to the organization's success by effectively influencing and uplifting team members. Essential Responsibilities: Prepare and maintain complex financial modeling and analysis, including budgeting, forecasting, and expense management. Create, maintain, and monitor financial metrics around revenue, sales operations, and business performance....

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description The Senior Director I, Energy Transition manages product development, product maintenance, pricing and profitability and plays a key role in partnering with the Global Head of Energy Transition in setting the strategic direction for Energy Transition for GRS, engaging with brokers and clients to ensure the products are market...

Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global and private domains to build capital and generate income. With over $100 billion in AUM and staffed with 300-plus investment, finance and operations professionals located in Boston, MA, we offer...

Sr Anlst IT Bus Analysis - BS07EE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              Do you have a passion for analysis and critical thinking? Are you driven to use that passion to lead a team and help others? This is your opportunity to give your passions and talents new purpose by applying them to meaningful work at The Hartford. As a Gen AI Business Analyst, you will leverage cutting-edge artificial intelligence technologies to drive insights and innovation, making a significant impact on our business in the Middle and Large Commercial IT space. This role will have a  Hybrid work schedule,  with the expectation of working in an office (Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday)....

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.    When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.   Under general supervision, CREATES basic statistical exhibits used for analyses and supporting different business departments including Underwriting, Claims, Marketing and Advertising to achieve business goals. PERFORMS data exploration and research & development research independently and collaboratively, SUPPORTS cross-functional business and technical teams on business and...

Overview At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live.  As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.   We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more.  We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.   The Administrative Services Analyst will i ndependently review, document and propose corrections to problematic...