01/05/2025
Company: Marsh McLennan Agency Description: The account manager should be viewed as the client support to help implement and service all aspects of a client’s benefit program. The account manager is responsible for maintaining relationships with clients on assigned accounts and is the client’s primary contact. The AM handles day-to-day service questions and issues, seeking support as needed from the Account Executive. Account managers are knowledgeable in coverages, carrier guidelines, and legislative changes. Account managers are responsible for maintaining good working relationships with carrier representatives. On some accounts, the account manager may lead a client’s renewal which may include marketing to gain experience for growth. Responsibilities may vary by AM market segment. Check in with clients every 30 days via phone call – to build/strengthen relationship. Service requests - Acknowledge receipt ASAP – by close of business day is our goal Keep...
MarshMcLennan
Greenville, IL, USA
Full Time