10/17/2024
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.
Our CL Operations team is seeking a Process Manager to join the team in our Worcester, MA or Howell, MI office. This is full time, exempt role. This is a hybrid or remote opportunity.
POSITION OVERVIEW:
Responsible for the process engineering and architecture to optimize and enhance our underwriting and omnichannel platforms as it relates to risk analysis, pricing, systems, workflows, operating models, and telephony systems. This highly collaborative role reports to the Vice President of CL Business Operations to efficiently drive the transformation of our omnichannel platforms driving a more modern internal and external experience through updated operating models, technology usage, process enhancements and...
The Hanover Insurance Group
Howell, MI, USA