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quality analyst Lansing, MI

22 quality analyst jobs found in Lansing, MI

Auto-Owners Insurance
09/24/2025  
Business/Quality Analyst Internship -- Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking motivated individuals to join our team for summer internships for Business and Quality Analysts. This internship is in-person, 5 days per week and located in Lansing, MI. The positions require, but are not limited to, the following: Act as liaison between the business and technology teams Organize and lead meetings with business, technology, and quality assurance teams Work closely with the business subject matter experts in the definition, training, implementation, and support of business requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures Develop business requirements and related business rules based on business decision(s) Work...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
07/11/2025  
Entry Level Quality Analyst Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Quality Analyst to join our team. The position requires the following, but is not limited to: Read, analyze and interpret business requirements. Write test plans. Document test results. Create and update manual test cases. Manual testing of software applications. Review test results and report in a defect tracking tool. Assist with other duties as requested. Desired Skills & Experience Bachelor’s degree or equivalent experience Above average communication...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
11/11/2025  
Business Analyst – Life Business Modernization Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Business Analyst to join our team. The position requires the following, but is not limited to: Develop business requirements and related business rules based on business decisions. Work closely with the business subject matter experts in the definition, training, implementation, and support of business  requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures. Evaluate information gathered from multiple sources and...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
11/06/2025  
Business Analyst – Legal Operations Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Business Analyst to join our team. The position requires the following, but is not limited to: Develop business requirements and related business rules based on business decisions. Work closely with the business subject matter experts in the definition, training, implementation, and support of business  requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures. Evaluate information gathered from multiple...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
07/11/2025  
Entry Level Business Analyst Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an entry-level motivated Business Analyst to join our team.  The position requires the following, but is not limited to: Develop business requirements and related business rules based on business decision. Work closely with the business subject matter experts in the definition, training, implementation, and support of business  requirements Define requirements through interviews, workshops, surveys, and existing system documentation or procedures. Evaluate information gathered from multiple sources...
Auto-Owners Insurance Lansing, MI, USA Full Time
Michigan Farm Bureau Family of Companies
01/05/2026  
Senior P/C Customer Service Support Analyst
OBJECTIVE Senior P/C Customer Service Support Analyst Objective To act as an advocate for Property/Casualty Customer Service (PCCS) and the Field Force to meet their technology needs. To participate in the study, analysis, design, testing, and implementation of PCCS, corporate, and agency billing systems, programs, and procedures  with a focus on billing and Property/Casualty products. To facilitate and lead training on corporate system functions for internal and field force users. To perform quality control and periodically audit PCCS functions to ensure compliance and accuracy. RESPONSIBILITIES Senior P/C Customer Service Support Analyst Responsibilities Facilitate and lead ongoing corporate and departmental projects, including managing sub-teams of business/product owners, subject matter experts, and technical representatives when necessary to elicit and document requirements using interviews, document analysis,...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
Auto-Owners Insurance
12/10/2025  
Investment Analyst
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a Securities Analyst to join our team. This job is responsible for analyzing financial information, recommending investment opportunities to management, communicating with outside investment brokers, making cash flow projections, and investing short-term funds. The position requires the following, but is not limited to: Search for investment opportunities and purchase investments that meet Auto-Owners investment guidelines by reviewing company financial statements; industry, regulatory and economic...
Auto-Owners Insurance Lansing, MI, USA Full Time
Flagstar Bank
12/23/2025  
Application Systems Analyst
Position Title Application Systems Analyst   Location Jackson, MI 49201   Job Summary The Community Banking Technology job family provides day-to-day management for various banking systems. This role will provide support for analysis, implementation, testing and configuration for the core banking system and its multiple interfacing applications. This position partners and supports Retail Banking, Treasury Management and other business units as well as third level support for front line employees. This position will include after hours or weekend support.   Job Responsibilities: JOB RESPONSIBILITIES System Administration and Monitoring: Provides software support through upgrading, patching, trouble shooting, and installation. Maintain a working knowledge of all systems utilized by team. Perform testing and monitor for quality assurance. Coordinates product installations with an implementation schedule. Provides technical and product support to product owners...
Flagstar Bank Jackson, MI, USA Full Time
EMC Insurance
12/28/2025  
Underwriting Director Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **Position is eligible for candidates who reside in or around the greater Lansing area** Essential Functions: Leads and directs the branch underwriting process. Enforces guidelines and procedures established by Corporate Office Underwriting.  Develops and enforces underwriting guidelines and procedures specific to their branch territory.  Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes.   Sets and implements strategies to address challenges to profit and communicates strategies throughout the underwriting department.  Answers questions, shares...
EMC Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
11/11/2025  
SAP ABAP Senior Software Developer Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and highly motivated individual to join our IT Division as an SAP ABAP Senior Software Developer. This position is ideal for someone who thrives in a collaborative environment and is passionate about developing and maintaining robust SAP solutions that support business operations and innovation....
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
11/01/2025  
Special Investigative Unit Claims Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated Insurance Carrier, is seeking a motivated individual to join our team as an Investigator/Analyst Intern with the Special Investigation Unit. This is a great opportunity for students to learn and apply investigative and analytical skills in the private sector. The position requires the person to: Become familiar with insurance coverage and the claim handling process Evaluate facts of loss in claims that may constitute insurance fraud Assist in the investigation and analysis of questionable claims submissions Work with investigators and analysts on various projects or assignments Gain skills in Open Source Intelligence, predictive analysis, performing background and social media checks etc. Utilize various claims...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
10/03/2025  
User Experience Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our User Experience team as a User Experience intern for the summer 2025. This internship is in person, 5 days per week and located in Lansing, MI. The position requires the person to: Review project assignments with management and with project teams. Conduct and analyze user research, including usability studies, user interviews and surveys. Develop information architecture needed for web development and user interactions. Work with prototyping and graphics software. Assist with other duties as assigned within the department or elsewhere upon request. Desired Skills & Experience Student should be currently enrolled and entering their junior or senior year in...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
09/24/2025  
Data Specialist Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Data Specialist to join our team. The position analyzes data processes and the needs of users and stakeholders; develops project plans; and designs, implements, and manages data quality, data reporting, and governance solutions. The position requires the person to:  Work with project stakeholders to identify business requirements and expected outcomes. Create, evaluate, and summarize data assets in a form acceptable for use within the Company or outside the Company, including use by...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Experienced Loss Control Consultant - Remote Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The location of position is flexible and may be available to work in another location and/or remotely based on the need of the department. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Loss Control Consultant. The position requires the person to: Delivery of high quality multi-line risk evaluations and loss analysis of exposures and controls related to Workers’ Compensation, Property, Inland Marine, Umbrella, Builders’ Risk, Products/Completed Operations, Commercial Auto, Garage Liability/Dealer’s Blanket and General Liability. Have a team-based approach working with other internal associates and departments, as well as our agency partners, to provide effective risk improvement consultations to...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Personal Lines Underwriting Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an Underwriter Intern. The position requires the person to: Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions. Became familiar with company policies, manuals, forms and endorsements in order to understand their meaning and use. Analyze loss experience, financial conditions and physical characteristics of risks. Acquires a working knowledge of supporting sections of the underwriting department. Effectively communicate with independent agents and other employees through verbal and/or written means. Desired Skills & Experience Student should be currently enrolled and...
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Home Office Underwriting/Premium Audit Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an underwriting intern for the summer. The position requires the person to: Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions. Become familiar with company policies, manuals, forms and endorsements in order to understand their meaning and use. Analyze loss experience, financial conditions and physical characteristics of risks. Acquires a working knowledge of supporting sections of the underwriting department. Effectively communicate with independent agents and other employees through verbal and/or written means. This position could be in the following...
Auto-Owners Insurance Lansing, MI, USA Part Time
Auto-Owners Insurance
09/24/2025  
Claims Representative Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual for summer 2026 to join our team as a Claim Representative Intern. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Become familiar with insurance coverage by studying insurance policies, endorsements and forms.  Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary. Ensures that claims payments are issued in a timely and accurate manner. Service the needs of agents, policyholders and others.  Handle investigations by phone, mail and on-site investigations....
Auto-Owners Insurance Lansing, MI, USA Full Time
Auto-Owners Insurance
09/24/2025  
Subrogation Claims Internship - Summer 2026 Featured
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This internship would start beginning of 2026 and go through the summer of 2026 with the possibility of remaining on through the school year. We would want the candidate to work about 20 hours during the school year and full time in the summer. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a claims intern for the summer. The position requires the person to: Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.  Become familiar with insurance coverage by studying insurance policies, endorsements and forms.  Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary....
Auto-Owners Insurance Lansing, MI, USA Part Time
Michigan Farm Bureau Family of Companies
01/05/2026  
Supervisor, Training and Quality
OBJECTIVE Supervisor, Training and Quality Objective To lead a dynamic team responsible for delivering training, coaching, and managing quality assurance and control programs to enhance employee capabilities and ensure service excellence. To align department strategies with corporate goals, regulatory requirements, and industry best practices, while driving consistency, innovation, and compliance. To oversee onboarding, skill development, mentoring, and continuous improvement initiatives to strengthen system knowledge and elevate customer experience. To collaborate and lead operational initiatives that optimize workflows, improve business processes, and leverage quality data to support strategic objectives. To assist the manager in developing and maintaining the department’s risk management plan. RESPONSIBILITIES Supervisor, Training and Quality Responsibilities Establish and maintain a supportive and high-performing work...
Michigan Farm Bureau Family of Companies Lansing, MI, USA Full Time
AAA - Auto Club Group (ACG)
12/30/2025  
Lansing, Michigan Field Property Claim Specialist
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Eligible candidates for this role should reside within a commutable distance of Lansing, Michigan. Territory coverage includes Lansing, Jackson, Howell, and Flint Michigan areas. Job Title- Field Property Claim Specialist Reports to: Claim Manager as appropriate What you will do: Work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.  Review assigned claims, Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete complex coverage analysis. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an...
AAA - Auto Club Group (ACG) Lansing, MI, USA Full Time

 

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