09/25/2024
We’re thrilled that you are interested in joining us here at the Amynta Group! • Review work product of team members at set percentages, records accuracy and provides feedback. • Summarize data in spreadsheets to provide to department Supervisor and/or Manager. • Review steps taken by employee by either reading or listening to process steps taken. • Read steps in our system. client systems and/or outgoing mail to ensure proper client procedures taken. • Listen to calls and review account in AS400 to ensure accurate steps taken per client procedures and state law. • Obtain outgoing work from teams without disruption. • Lift tubs of work up to 25 lbs. • Make suggestion for changes to the QC process. • Identify errors trends. The Quality Control Technician II is responsible for accurately reviewing work by other departments to ensure all steps were taken, paperwork was properly completed and calls were properly addressed and handled. A Quality Control Technician II is...
Amynta Group
Detroit, MI, USA
Full Time