10/24/2025
Job Title: Service Center Specialist Location: Houston, TX Reports to: IT Service Center Manager Employment Type: Full time; Hybrid (4 days in office, 1 day remote) Help us insure it At Tokio Marine HCC, we value innovation, collaboration, and professional growth. You’ll have the opportunity to work on impactful projects, develop your skills, and advance your career in a supportive and dynamic environment. Your role Assist internal users with computer software and hardware problems. Ensure the timely process through which problems are controlled including problem recognition, research, isolation, resolution, and follow-up steps. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. Key Responsibilities Simulate or recreate user problems to resolve operating difficulties. Recommend system modifications to reduce user problems. Document common...
Tokio Marine HCC
Houston, TX, USA
Full Time
