339 service desk analyst jobs found

Encova Insurance will have a need for an Intern, Service Desk Analyst for our Columbus, Ohio or Charleston, West Virgina locations. This is a full-time summer internship for Summer 2027 Internship Program and will require someone who can work at least 40 hours per week.  Start and end dates will be based on availability and business need. You will have the option to work a hybrid schedule with days in office each week.   Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Pay=$22.00 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our sixth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage...

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking to hire multiple dedicated Service Desk Support Analyst-Intermediate Level talent to provide advanced technical and application support while serving as an escalation point for entry-level Technical Support Specialists and frontline Service Desk operations. This role is responsible for resolving moderately...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Technology Service Desk is an inbound call center supporting 25,000 plus associates/contractors and 100,000 plus agents. We provide break fix and troubleshooting support for passwords, network, connectivity, hardware, software, and mobile apps, etc. Our group is comprised of approximately 60 associates in Columbus and remote work from anywhere locations.    Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.    Candidates for these roles will...

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Nationwide’s Technology Service Desk is an inbound call center supporting 25,000 plus associates/contractors and 100,000 plus agents. We provide break fix and troubleshooting support for passwords, network, connectivity, hardware, software, and mobile apps, etc. Our group is comprised of approximately 60 associates in Columbus and remote work from anywhere locations.   Analysts joining our teams will be focused on providing support to Nationwide Insurance Agents.   Candidates for these roles will need:...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We’re growing our team and looking for an experienced Auto Adjuster with a strong background in coverage verification and liability determination. In this role, you’ll support auto claims across the Northeastern states, working through investigations and claim resolution while delivering exceptional customer service. We welcome candidates located in Eastern or Central...

Company Details     At Berkley Entertainment, we have over 25 years of underwriting risks in Entertainment & Sports.  Our one focus is entertainment insurance. We bring our decades of entertainment experience together to go beyond the basics, providing crafted coverage solutions to protect our clients.   Our team’s industry experience and collaborative approach leads to great client solutions — and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client’s unique exposures. Responsibilities Berkley Entertainment is seeking a Business Analyst to be located in their Irving Texas office.   The Business Analyst will partner between IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications.  The will also...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are seeking a Bodily Injury Adjuster to manage extended-handling BI claims ranging from soft tissue injuries to moderate-severity claims. This team supports claims across the Northeastern states. The ideal candidate will have experience handling bodily injury claims, interpreting policy language, and identifying coverage issues. Litigation experience is not required. An active adjuster's...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description This role is responsible for investigating and managing non-attorney represented bodily injury claims from initial report through resolution. You will evaluate coverage, determine liability, assess damages, and negotiate claims within your level of authority. In this role, you will work directly with customers to gather information, explain the claims process, and provide a clear and supportive experience. You will also identify potential subrogation or fraud and partner with internal teams to achieve the best outcome. We are seeking an Experienced Bodily Injury Adjuster to join our team supporting...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description The ADS-Claims Adjusting- Analyst II is a beginner level resource tasked with adjudicating VSC mechanicals claims in accordance with established quality and timeliness guidelines. We are seeking an Auto Adjuster Analyst to join our team! The Auto Adjuster Analyst reviews repair estimates related to vehicle breakdowns, verifies coverage eligibility, and determines whether repairs are covered under the customer's Vehicle Service Contracts. The ideal candidate will bring a strong automotive or mechanical background and be comfortable...

Consider joining NJM’s 2027 Paid Summer Intern Program! This robust program includes: Lunch with leaders; featuring insights from an Executive Leadership Team member, and a former NJM intern. Opportunity to network with leaders and professionals across multiple departments. Contribute to and collaborate on meaningful work within your department. Team Intern Project: Research and present a business question to NJM leaders. NJM Seminars designed to build essential professional skills and expand knowledge of the insurance industry. Professional headshots to help enhance your personal brand. Intern Fun: Night at the Trenton Thunder Game Volunteer activities to give back to the community in which we serve Networking and social events with fellow interns, former interns, and leaders Overview The Workstation Support Intern will assist the IT team in providing technical support for workstation hardware, software, operating systems, and network connectivity...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. ** We are seeking motivated individuals to begin a rewarding career in the insurance industry as Claims Adjuster Trainees! In this role, you’ll be responsible for investigating and verifying the details of automobile accidents, including obtaining police reports, collecting witness statements, confirming coverage, and determining liability. The ideal...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Process Analyst is responsible for analyzing, documenting, improving, and standardizing Deskside Support processes to enhance operational efficiency, service quality, customer experience, and data accuracy. This role partners with Deskside Support, Service Desk, IT Asset Management, Workplace Resources, and other IT teams to drive continuous improvement initiatives, optimize workflows, develop reporting, and support strategic projects. Operations Coordinator - Deskside Support Job Summary The...

Description The Municipal Syndicate Operations Analyst is a specialized capital markets operations role supporting the execution, regulatory processing, and settlement of municipal bond primary market activity, including both competitive and negotiated underwritings. The ideal candidate will work closely with all members of the internal deal team including underwriters, investment bankers, sales and operations, as well as external partners including bond counsel, municipal advisors, and syndicate members to ensure timely, accurate and compliant execution of transactions. The role requires strong attention to detail and the ability to operate effectively during time‑sensitive issuance cycles. The Analyst supports complex municipal deal structures, regulatory requirements, and syndicate workflows, developing expertise in municipal capital markets, MSRB regulations, and underwriting lifecycle controls. Additionally, you...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Support Analyst is responsible for one or more technologies or functions within IT, including analyzing performance and ensuring the technology or function is meeting customer requirements. The Support Analyst makes decisions based on independent judgment to resolve a range of complex technical problems and demonstrates technical and process expertise as it relates to their area of responsibility while continually working to improve overall service delivery. The IT Operations Analyst is responsible...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description National General is seeking an experienced Complex Bodily Injury Adjuster - Attorney Represented Claims to manage a caseload of highly complex, attorney-represented bodily injury claims from initial notice of loss through final resolution. This role is responsible for handling claims on a full cradle-to-grave basis, including coverage analysis, liability investigation, damage evaluation, settlement negotiations, and claim disposition. The ideal candidate is a skilled claims professional with experience investigating complex liability exposures, analyzing coverage issues, evaluating injury claims, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Service (Lead) Consultant - Exposure Intelligence, Infrastructure & Systems (Servers / Containers / K8s / OS) Job profile/ Business Title: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional patch approaches to a more strategic focus on true...

Overview AmTrust Financial is seeking a Manager to lead and manage End User Services operations across the United States. This role is accountable for day-to-day support delivery, service quality, staffing coverage, escalations, operational consistency, and the overall end-user experience across assigned U.S. locations and remote user populations.   The End User Support (EUS) Manager provides direct leadership to Senior EUS Analysts, EUS Analysts, and related U.S. support resources. This position is responsible for building a disciplined, responsive, customer-focused support organization that restores user productivity quickly, communicates clearly, follows established processes, and continuously improves service performance.   The ideal candidate is a hands-on operational leader with strong technical background, strong people leadership skills, excellent communication, and the ability to balance process discipline with practical urgency when...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Exposure Intelligence Analyst – Databases & Data Stores (RDBMS / NoSQL / Object Storage / Permissions) Role: Exposure Intelligence Analyst – Databases & Data Stores Job Profile & Family: Lead Consultant- Threat & Incident Response Team and overall work scope The team operates within a newly established Exposure Management function in the broader cybersecurity organization, focused on modernizing how the enterprise identifies, prioritizes, and mitigates security vulnerabilities shifting from traditional...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description Responsible for investigating and confirming the facts of loss for advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. We are hiring experienced auto liability claims adjusters for our West Coast team. The role is remote, but candidates should be located in either Pacific, Mountain, or Central time zones and able to work West Coast hours (8am to 5pm Pacific Time). Every claim presents a new challenge. This role is ideal for someone who enjoys problem-solving, analyzing information, and making confident...

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.  Job Description National General Insurance is currently hiring an experience Bodily Injury Adjuster. The ideal candidate will be based in one of the following Pacific time zone states: California, Nevada, Oregon, Arizona, and possess experience in handling homeowner, commercial, or auto liability claims. Candidates must be able to work 8am--5pm Pacific time zone hours. Litigation experience may be necessary for this role. The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to effectively manage and negotiate claims. Responsible for investigating and confirming the...