176 service desk technician jobs found

Overview The successful candidate will be responsible for providing support on computer systems, desktops, and remote technology issues.  Provide resolutions by utilizing reporting, resolution, and problem solving while making quick and accurate decisions.  Responsibilities Drive inclusive team culture and success Provide first level contact and problem resolution for users with hardware, software, and application issues Identify customers’ needs, clarify information, provide solutions or alternatives using advanced expertise, tools, and company procedures Stay current with system information, changes, and updates Meet personal/team qualitative and quantitative targets   Qualifications Working knowledge of fundamental operations of Windows software, PC, laptop and server hardware and related IT equipment such as printers, wireless devices, and scanners. 1 year of...

Summary The Sr. Engineer, End User Experience will design, configure, and administer Microsoft 365 services like Exchange, Teams, SharePoint, and OneDrive. They will work to understand ongoing business and security objectives and translate those into solutions utilizing these services. The Sr. Engineer will also assist with other team priorities such as conference room technology, endpoint and client operating system configuration, internal identity management, and more as needed. Why Jewelers Mutual We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking a Portfolio Underwriter in our West Zone.    This is a full time, exempt role.  Position is eligible for Hybrid or Remote work arrangement.     POSITION OVERVIEW: Responsible for the underwriting and retention of Middle Market renewal accounts that drive profit and align with the business unit objectives and strategies. The renewal book will be comprised of 120 – 160 annual accounts with an average book premium of $12M - $20M. The Sr. Portfolio Underwriting Specialist holds the highest level of field underwriter authority grant, is highly effective at negotiating all aspects of the portfolio internally and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking a Portfolio Underwriter in our West Zone.    This is a full time, exempt role.  Position is eligible for Hybrid or Remote work arrangement.     POSITION OVERVIEW: Responsible for the underwriting and retention of Middle Market renewal accounts that drive profit and align with the business unit objectives and strategies. The renewal book will be comprised of 120 – 160 annual accounts with an average book premium of $12M - $20M. The Sr. Portfolio Underwriting Specialist holds the highest level of field underwriter authority grant, is highly effective at negotiating all aspects of the portfolio internally and...

Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U. S. and United Kingdom. In California, dba IOA Insurance Services. (#0E67768) For more information, visit www.ioausa.com. Job Description: Title: Desktop Support Specialist Hybrid 3-4 days out of our Longwood, FL office. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is...

Overview AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support...

Job Description: The Help Desk Technician is responsible for deploying and supporting information systems technologies and infrastructure. In addition to handling daily support requests, this role includes maintaining and troubleshooting specific technologies related to hardware, software, and networking. The technician will use strong communication, analytical, and problem-solving abilities to identify, address, and resolve issues, while also providing recommendations to help optimize the value of IT system investments. Essential Job Functions: Respond to incoming help requests from end users via the help desk system, phone, email, and chat in a professional and courteous manner. Provide support for the installation, configuration, testing, maintenance, monitoring, and troubleshooting of end-user workstations, including hardware, software, networked peripherals, and cabling. Assist in analyzing and developing new processes and related documentation; ensure existing...

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our medical professional liability line of business and...

Overview AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support...

Overview The Underwriting Support Technician III handles many aspects of policy processing and issuance which include new business and/or renewal preparation, quoting and issuance; endorsement processing; cancellations; and/or all other policy processing associated tasks in accordance with authority level and company guidelines. Products contained within CPP Operations are listed below. These may include a variety of states.  This position has contact with field offices and agents to compile information and communicate to the status of various accounts. This position may have additional underwriting authority level.   Products within CPP Operations include, but is not limited to:  ASP, ASPP, BOP, CONPKG, CONGL, CPP, CPPCA, E&S, LUM, MOTCAR, UMB, UMBR. Responsibilities Processes and prepares endorsements, non-renewals notices, or cancellations and other associated tasks as required and within letter of authority, and/or;...

Overview AmTrust Financial is currently seeking a talented individual to fill a role as Desktop Support Technician. The Desktop Support Technician will report to the Director, IT End User Services. The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The position is also a member of a global remote support team working to diagnose, resolve, and respond to IT incidents in a fast-paced environment. Responsibilities The Desktop Support Technician provides end-user support and installs/maintains personal computer hardware and software utilizing hands-on and remote resolution capabilities to ensure the efficient and successful operations of AmTrust’s corporate business, while following all IT and Security standards and practices. The Desktop Support...

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Responsibilities: Act as an agent on IT Help Desk answering incoming calls, chats, in person inquiries. Manage IT ticket...

Who We Are.   At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.     As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.     What sets us apart? We’re data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for...

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community. Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.  Who we are At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following...

Location(s) P&C-Butterfield Road-Downers Grove-IL-AAC, P&C-W Randolph-Chicago-IL, St. Louis, Missouri Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.  About the Role: We are seeking a detail-oriented and proactive Business Analyst with strong knowledge of the life insurance industry , regulatory requirements, and business operations. This role is ideal for a self-starter who is equally...

Executive Underwriter - UW07DD Senior Underwriter - UW08DA Underwriter - UW08DB We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.           We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Field Homeowner Adjuster (SW Wisconsin) – The Auto Club Group What you will do: The Auto Club Group is seeking prospective  Claim Specialists who will work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims. Coverage area includes but is not limited to Eau Claire and La Crosse, Wisconsin. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete complex coverage analysis. Ensure all possible policyholder benefits are...

Regional Account Chief UW GB - UO07EE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.              We’re in the business of helping people achieve amazing things by protecting the things that matter most. And you can help us when you join our team of underwriters. They’re at the center of everything we do – and by joining us, you’ll be on a team known throughout the industry for providing our customers with just the right amount of coverage they need to pursue their unique interests. Your underwriting career here means collaboration, inclusivity, innovative thinking and so much more. Here, doing things the way they’ve always been done isn’t a part of the job. Here, you’ll be putting your creative insights to work with other...