04/11/2025
The Sr Claims Assistant will work directly with internal departments, external customers (policyholders, agents, medical providers, and claimants), and vendors (including surveillance vendors, medical case management providers, and ergo providers) to coordinate transactions, address emerging issues, and implement best practices in our procedures.
Key Responsibilities:
Provide Policyholders value by creating first report of injury notices
Create new notices of loss and advise stakeholders on any concerns related to a loss.
Key, proofread, and distribute critical information to relevant parties.
Update and establish legal entities according to set protocols.
Assist policyholders with claims reporting requirements
Troubleshoot and resolve issues as they arise
Support Claims Operations
Handle general Claims calls
Monitor and manage workflow item requests
Prepare and distribute form letters as needed.
Respond to requests for medical...
Beacon Mutual
Warwick, RI, USA
Full Time