6 jobs found in albany

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option. Flexible First Entry Level Claims and Customer Service Positions! Training Program and Career Growth! - Hilliard IF YOU CARE, THERE’S A PLACE FOR YOU HERE For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or...

Technical Assistant Albany Regional 1 Park Place, Albany, NY 12205 Want to work for a company where doing good is what we do? The feeling is mutual. Responsibilities Contact insureds regarding completed applications and return them if necessary Enter receipt of applications into the database Open, sort, date stamp and distribute incoming mail Collect and process outgoing mail Sort and file permanent files, correspondence and registry forms Process annual mileage forms, operator exclusions forms and public transit discounts Shred documents and maintain receptacle Replenish paper in printers, copiers and fax machines Licensing may be required. May be called upon to handle other duties as required Qualifications Some knowledge of Excel, Word, Outlook Ability to multi task and prioritize work. Solid interpersonal and communication skills. Salary A starting annual salary range of $35,511 - $51,491 based on qualifications and experience....

We are seeking dynamic Customer Service Representatives to join our Call Center in Albany, NY starting February 2022! The Customer Service Representative will provide customer service support to EmblemHealth members. Inquiries can range from verifying information, question regarding bill, locating a Physician in accordance to their plan, etc. They will be responsible for addressing any issues under EmblemHealth’s various plans as it relates to areas of coverage, payment of claims, membership status, medical management intake calls, etc. Description of Duties: Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment of claims, membership status, medical management intake calls, etc., under the various EmblemHealth medical/surgical, dental, hospital and Medicare plans. Review inquiries, correspondence, and email receipts. Prepare email resolutions, letters (form or...

Manages the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team and managing the inventories of offline work including eCorrespondence, social media, and HIPAA/Privacy form updates.   Responsible for systemic testing related to updates to the CRM and the website portal and assisting in training initiatives.   Drives weekly meetings with call center management of other call centers and regularly attends configuration/grooming sessions for new systems and software. Responsibilities: Monitors staff production and performance in order to meet corporate performance goals.  Provides ongoing coaching and feedback to staff. Coaches staff with appropriate resolution of sensitive calls of a priority nature. Answers the most complex telephone inquiries. Identifies and coordinates staff training needs to ensure uniform professional responses.   Plans and organizes the daily operation of the Service Department, including...

We are seeking dynamic Customer Service Representatives to join our Call Center in Albany, NY starting February 2022! The Customer Service Representative will provide customer service support to EmblemHealth members. Inquiries can range from verifying information, question regarding bill, locating a Physician in accordance to their plan, etc. They will be responsible for addressing any issues under EmblemHealth’s various plans as it relates to areas of coverage, payment of claims, membership status, medical management intake calls, etc. Description of Duties: Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment of claims, membership status, medical management intake calls, etc., under the various EmblemHealth medical/surgical, dental, hospital and Medicare plans. Review inquiries, correspondence, and email receipts. Prepare email resolutions, letters (form or...

Technical Assistant Albany Regional 1 Park Place, Albany, NY 12205 Want to work for a company where doing good is what we do? The feeling is mutual. Responsibilities Contact insureds regarding completed applications and return them if necessary Enter receipt of applications into the database Open, sort, date stamp and distribute incoming mail Collect and process outgoing mail Sort and file permanent files, correspondence and registry forms Process annual mileage forms, operator exclusions forms and public transit discounts Shred documents and maintain receptacle Replenish paper in printers, copiers and fax machines Licensing may be required. May be called upon to handle other duties as required Qualifications Some knowledge of Excel, Word, Outlook Ability to multi task and prioritize work. Solid interpersonal and communication skills. Salary A starting annual salary range of $35,511 - $51,491 based on qualifications and experience....