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Guided Medicare Solutions is an insurance agency founded in 2004 focused on offering affordable healthcare solutions. By partnering with healthcare providers and community organizations our team has established itself as one of the leading FMO's in the Medicare industry. PRIMARY RESPONSIBILITIES: Acts as firm Ambassador of First Impressions. Handles all calls in a friendly, professional and courteous manner; provides assistance and information required and connects caller with desired party Greets guests entering the office in a professional manner.  Escorts/directs them to the appropriate destination or assists with this Speaks clearly, uses appropriate grammar and proper telephone techniques. Handles all incoming faxes, forwarding them to the appropriate business segment and/or colleague. Handles all incoming and outgoing mail. Receives incoming FedEx packages and routes to appropriate colleagues or business segments.  Also responsible for processing...