01/21/2026
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Summary Responsible for resolving Tier 1 issues and assisting with Tier 2 incidents, including hardware, software, and basic network troubleshooting. Provides multi-channel user support and assists with system administration tasks such as account management, endpoint updates, and basic server-related activities as assigned. Supports physical device maintenance, configuration, deployment, and general IT operations. Essential Duties and Functions Provides front-line support for Tier 1 and Tier 2 issues via phone, email, remote tools, or in person. Troubleshoots software, operating system, and application-related issues. Supports network connectivity troubleshooting including Wi-Fi, VPN, and printer access. Assists with user account provisioning, password resets, MFA support, and group membership changes. Participates in testing new...
Brown & Brown
Daytona Beach, FL, USA
Full Time
