06/30/2022
Job Summary: The Desktop Integration Specialist provides technical support, incident and problem management to end users on complex issues regarding computer operations and networks including installations, moves, adds, system status, etc. and basic video and audio-conferencing end user support. Key Responsibilities: Perform and document installs (moves, adds, and, changes, for personal computer (PC) hardware including PCs, notebooks, printers, LAN connections, telephones and other peripherals.) Diagnose and resolve complex hardware problems Install and test desktop applications including complex or custom installations Resolve difficult problems and issues that may occur during or after installation Perform complex data backup and data recovery Support root-cause analysis on intermediate to moderately complex incidents to provide future application, hardware and/or software resiliency Understand, monitor, and identify misapplication of corporate governance...
National General Insurance
Farmers Branch, TX, United States
Full Time