91 jobs found in lansing

07/23/2026  
Personal Lines Account Manager Featured
This is an exciting opportunity for an insurance professional to provide customized insurance solutions and manage portfolios for our valued clients. The Account Manager will have extensive knowledge of available markets and underwriting guidelines for placement of client risks. He or she manages the full life cycle of insurance with a focus on developing and retaining client relationships.  This is an in-office position, located in our Lansing, Michigan main office. Qualified applicants must be licensed in property and casualty or be willing to obtain license quickly; have at two years' experience servicing in an insurance agency environment; have working knowledge of office operations and personal lines insurance products; must also have excellent analytical, problem-solving, and decision-making skills. Should have clean and professional office etiquette. Responsibilities Provide outstanding service to clients by evaluating and discussing premium bearing endorsements in...
Diversified Insurance Group Lansing, MI
07/29/2026  
Underwriting Technical Specialist I
SUMMARY: Primarily responsible for providing customer service and underwriting technical support to agencies and policyholders related to underwriting rules, procedures and regulations, policy, and audit information. Reviews & approves/declines endorsement requests and responds to bureau criticisms to maintain policies and stay in compliance with Accident Fund’s and bureau rules and regulations. Verifies coverage for current policy and/or additional named insureds/DBA’s/locations. Completion of experience rating promulgations or Loss Pricing & Projection Model. Mentors PPRs & CBR’s with basic questions and policy information. Contacts include state rating bureaus, Service Center staff, Business Development Consultants, Business Development Managers, Corporate Underwriting, Finance Department, Claims Department, agents, and policyholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Respond to basic policy inquiries and...
AF Group Lansing, MI Full Time
07/29/2026  
Document Analyst
SUMMARY:   Primarily responsible for supporting the management of the all files by analyzing, indexing, e-indexing, and assigning a sub document type to all documents received by Departments within the Enterprise. Also responsible for identifying key information on documents and inputting information into the keywords of the document and in the appropriate data fields in the claim system.     PRIMARY RESPONSIBILITIES:  Analyzes incoming documents and assigns the appropriate document sub type to them Reviews each document and adds pertinent information to the document keywords and to appropriate data fields in the claim system Opens, sorts, prepares, bundles, scans, and validates/verifies physical and electronic mail for all departments daily. Determine appropriate criteria to accurately index an electronic image to initiate workflow to the proper department. Performs computer inquires through multiple systems for other departments and verifies member coverage....
AF Group Lansing, MI Full Time
07/29/2026  
Director Growth Services
The Doctors Company is currently seeking a Director Growth Services to join our team. This is a hybrid opportunity based at any TDC or PRA office. Qualifications   Bachelor's degree in Computer Science or Finance-related 5-7 years software development experience Insurance experience preferred Duck creek experience preferred Responsibilities:  Policy Platform Strategy & Modernization Successfully lead the evolution of the Duck Creek Policy platform while reducing technical debt and improving long-term agility. Complete the core modernization roadmap for Duck Creek Policy. Plan and execute platform upgrades with minimal business disruption. Improve application architecture, scalability, maintainability, and resiliency. Reduce technical debt while increasing reuse and configuration over customization. Application Stability, Availability & Operational Excellence Deliver a highly available, resilient, and performant policy...
The Doctors Company, TDC Group East Lansing, MI Full Time
07/29/2026  
Insurance Sales Agent - Customer Service
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...
Freeway Insurance Services America Lansing, IL Full Time
07/28/2026  
Renewal Specialist - Lead Worker
SUMMARY:  In addition to fulfilling the primary responsibilities of a Renewal Specialist, this role will also focus on serving as a lead worker in the Renewal Specialist department by assisting with quality, compliance and customer facing measures. Assisting staff with technical questions and provide mentoring to current and new staff. This role will also serve as a Subject Matter Expert, as well as participating in enterprise projects. Primarily responsible for assisting Business Development Consultants (BDCs) in growing and maintaining a profitable book of business and assists agents with inquiries related to underwriting rules, procedures, and regulations. Manages renewal book in accordance with the needs of the region they are aligned with. Mentors Renewal Specialists with complex agency/insured questions and policy information. Reviews policy structures to determine if changes need to be made to stay in compliance with bureau rules and regulations. Provides customer...
AF Group Lansing, MI Full Time
07/27/2026  
Claims Representative – Auto Response Claims Team
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate,...
Auto-Owners Insurance Lansing, MI Full Time
07/23/2026  
Accountant – Accounting Operations & Close
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an Associate Accountant. The position requires the person to: Prepare accounting reports for federal and state agencies. Learn to use and understand insurance accounting principles. Assist in developing automated accounting systems from manual operations. Utilize computer stored data for problem solving. Provide management with reports that can be used in decision making. Desired Skills & Experience Bachelor’s degree in Accounting or Finance, or...
Auto-Owners Insurance Lansing, MI Full Time
07/22/2026  
Lead Systems Analyst
The Doctors Company is currently seeking a Lead Systems Analyst to join our team. This is a hybrid opportunity based at any TDC or PRA office within Eastern or Central time zones.  Position Mission The Systems Analyst will support throughout the organization. You will be a bridge between the business and developers by gathering clear and concise requirements, creating test plans and documents. You will work with our developers and project managers and be responsible for verifying the final product meets the business needs.       Qualifications Bachelor's degree or equivalent combination of education and experience; Economics, Mathematics, Computer Science, or Business Administration preferred Financial or Insurance experience preferred Duck creek experience preferred Ability to manage and direct IT projects through completion, including setting deadlines, assigning responsibilities, monitoring progress, and reporting to management. Ability to apply systems...
The Doctors Company, TDC Group East Lansing, MI Full Time
07/22/2026  
Farm Underwriter
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking entry level motivated Underwriting professional to join our team. The position requires the person to: Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions. Becomes familiar with company policies, manuals, forms and endorsements in order to understand their meaning and use. Analyze loss experience, financial conditions and physical characteristics of risks. Acquires a working knowledge of supporting sections of the...
Auto-Owners Insurance Lansing, MI Full Time
07/22/2026  
Insurance Sales Agent - Lansing, MI
Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   This is a relationship driven sales role with long-term income potential through commission.  We know building a client base takes time, which is why we offer ramp-up earnings support during your first months as you grow your pipeline and book of business $5,000 New Agent Ramp-up Incentive This supports your transition by providing additional income as you develop your pipeline and build a strong foundation for long-term success If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed Success in this role comes from: Consistent outreach Proactive engagement with prospective clients Strong follow-up Community networking Building trust with clients Location Details : Lansing, Michigan Position Schedule: · Monday - Friday 8:30 a.m. – 5:30 p.m....
AAA - Auto Club Group (ACG) Lansing, MI Full Time
07/22/2026  
Claims Payment Specialist
SUMMARY:  Responsible for all of the following duties Enterprise wide; Analysis and entry of detailed payment data into the claim system for all states including manual states, contact with employers to obtain missing payment information or to clarify information submitted, issuance of non-indemnity and non-medical payments and manual payments, processing of refunds and transfers, handling route back checks for distribution, posting manual payments, research and resolution of returned non-medical checks.  Contacts include agents, policyholders, claimants, attorneys, and other Claims Department and Service Center staff. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. •    Review payment requests to ensure compliance with the Workers Compensation regulations. •    Contact policyholder for payment clarification and to obtain necessary information. •    Verifies, calculates, and pays approved injured worker travel and miscellaneous expenses....
AF Group Lansing, MI Full Time
07/22/2026  
Policy Billing Representative
SUMMARY:  Primarily responsible for supporting the billing needs of agents and policyholders providing accurate and consistent services regarding invoice inquiries and premium transaction activity.  Approve changes in accordance with billing rules and procedures in compliance with Accident Fund and/or bureau rules and regulations. Contacts include Service Center staff, Finance Department, Premium Audit Department, Claims Department, agents, and policyholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.  •    Answers inquiries from agents and policyholders regarding invoices, disbursements, payments, and other billing transactions. •    Requests write offs to resolve small balance and NSF fee discrepancies within guidelines. •    Initiates, reviews, and approves disbursements. •    Reconciles and troubleshoots accounts to clarify billing transactions and cash applications in order to provide customers with up-to-date account...
AF Group Lansing, MI Full Time
07/22/2026  
Assigned Risk Trainee
SUMMARY:  This is an entry level position that is part of a formal training program. This job is foundational and expected to be a starting point within a specific assigned risk discipline (policy management/audit, billing & collections or agency maintenance) and is expected to last up to one year.   Upon completion of the training program the trainee is expected to be familiar with the foundational department policies, processes, procedures, and terminology related to the jobs. In addition, the trainee will be proficient in the job responsibilities and tasks of the progressive positions within the career path. The trainee will be evaluated on their progress during the training period and on successful completion of the training plan. Upon satisfactory completion of training, the trainee will be eligible for a targeted position within the career path.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In a Learning Capacity: Learn...
AF Group Lansing, MI Full Time
07/22/2026  
Premium Analyst I
SUMMARY: Primarily responsible for evaluation, approval, completion, and processing of mail audits and reviewing phone audits in a multi-functional business unit.  Provides direct customer service via phone, fax, and e-mail to internal and external customers including, but not limited to; Business Development Consultants and service center representatives, finance, TPA representatives, and other premium audit staff, as well as agents, attorneys, NCCI / regulatory bureaus, and policyholders. Respond to telephone, mail, or email inquiries providing direct customer service to internal and external customers related to an audit and other policy concerns. PRIMARY RESPONSIBILITIES: •   Analyze, research, approve, complete and process mail audits. •   Analyze, research, approve, complete, and process the following audit adjustment types: waive, mail, and phone audits.  When an adjustment is denied, notify the parties involved.  •   Make necessary customer contacts to an insured,...
AF Group Lansing, MI Full Time
07/22/2026  
Medical Only Claims Spec I/II
SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)     The Medical Only Claims Specialist I is an entry level claims role. The incumbent is expected to be proficient with the Claims unit, policies, processes, procedures, and terminology.      The Medical Only Claims Specialist II is an experienced level claims role. The incumbent is expected to perform at a high level with minimum supervision.     Primarily responsible for the investigation and management of workers’ compensation claims. Conducts a 1 to 3-point contact on the managed claims, which is dependent on either the facts of the case or the claim type; determines compensability of claims, manages the medical treatment program, and assists in the return-to-work process. This includes calling and discussing potential claim activity and work-related injuries with policyholders, claimants, providers, attorneys, agents, and state agencies....
AF Group Lansing, MI Full Time
07/22/2026  
Medical Only Claims Trainee
SUMMARY: (Brief 3-5 sentence paragraph outlining the main purpose of the job)   This is an entry-level position. This position leads to a Medical Only Claims Specialist I and is expected to last up to 12 months. Upon completion of the training plan the incumbent is expected to be proficient with the Medical Only Claims policies, processes, procedures, and terminology related to the job. In addition, the incumbent will be proficient in the job responsibilities and tasks of the Medical Only Claims Specialist I position description. The incumbent will be evaluated on their progress and successful completion of the training plan each quarter. Upon satisfactory completion, the incumbent will be eligible for the Medical Only Claims Specialist I position.  Medical Only Claims Associate will work with all members of the team and may receive direction, support, and instruction from the Manager or Medical Only Claims Specialists depending on the assignment....
AF Group Lansing, MI Full Time
07/21/2026  
Math Major Software Developer
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week. Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in one of our tech offices. Our tech office for this role is in Lansing, Michigan only. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our IT Division as a COBOL Software Developer. COBOL (common business-oriented language) is a procedural computer programming language. A candidate with a Math/Applied Math, Actuarial Science, Economics, or other logic-based educational background is traditionally...
Auto-Owners Insurance Lansing, MI Full Time
07/20/2026  
Training Specialist
This role will focus primarily on technical training (Example: billing & policy operations, Claims and Underwriting) and soft skills training (sales & customer experience).   SUMMARY Delivers and facilitates training to groups, managers, external customers and/or on-the-job (one-on-one) training. Topics primarily relate to operational training, processes, procedures and technologies.  Provides guidance and assists in the design and development of training programs and preparation of training materials. Conducts evaluations of training and provides follow-up training to trainees as needed. Recommends training tools and formats. Works with managers and employees to identify methods of improving employee performance. Participates in the design and development of training plans/curriculum Project manages the implementation of training from end to end working with business SME and leaders; owning full implementation of training Assesses training needs using surveys,...
AF Group Lansing, MI Full Time
07/20/2026  
Corporate Communications Specialist
A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Corporate Communications Specialist (Assistant Editor). The position requires the person to: Learn how to and then perform appropriate research and work with others in the department to edit and compose Company/affiliate marketing, promotional, and informational material, in both print and electronic formats. Learn how to and then execute and assist in the development of communication plans, in conjunction with leadership and senior members of the team, for...
Auto-Owners Insurance Lansing, MI Full Time