03/12/2025
Position Summary As an Individual Markets New Business Operations associate, you’re responsible for handling the initial application review, and policy issue for newly submitted Individual Life & Individual Disability insurance policies as well as processing policy changes and payments in compliance with regulatory and business requirements. As a member of our CARE Team, you’re part of a dynamic group focused on achieving team goals and identifying ways to improve the consumer experience. As a Relationship Manager, you’re a primary contact to our field which includes agency office staff members, agents, elite agents, and policy holders. You’ll be skilled to triage escalations and complex requests; identify, analyze, and remedy system and process issues; and serve as a subject matter expert and leverage knowledge of products and processes to solve complex problems to deliver an exceptional service experience. The ideal candidate will be well organized with the aptitude...
Guardian
Pittsfield, MA, USA
Full Time