3 jobs found in rocklin

Description Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Responsibilities Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of property/casualty and...

We’re thrilled that you are interested in joining us here at the Amynta Group! The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries and policy issues, including status updates, billing questions, pending changes, binding new business policies, and more. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Receives incoming calls from customers, vendors, merchants, and service companies and resolve issues regarding specific products, terms and conditions, service calls, and general questions. Maintains a continual working knowledge of our products, services, and promotions. Delivers service utilizing prescribed standards to supply accurate information to callers and resolve their issues. Researches, responds to, and resolves customer issues in a timely fashion. Retrieves information from company systems (based on customer inquiry) and communicates information back to the customer in a clear and educated manner....

We’re thrilled that you are interested in joining us here at the Amynta Group! We are seeking an On-Site Receptionist to join our team in Rocklin. In this role, you will work alongside other receptionists to assist with call handling and helping ensure everything runs smoothly. Professional and Personal Skills Friendly and pleasant voice, both over the phone and in person. Excellent verbal and written communication skills. Proficient in Microsoft Word, Excel, and Outlook. Ability to type quickly and accurately. Highly organized, structured, punctual, and able to follow established procedures. Familiarity with multi-line phone systems and proficient in their use. Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest. Able to sit at the front desk when the Supervisor is out of the office. Experience completing ImageRight workflow tasks. Cross-trained on mail and scanning duties. Experience...