22 jobs found in stevens point

As a Customer Delivery Manager, you will: Manage the centralized quality and customer experience processes for Sentry's 401K and Life and Annuities lines of business. Leads a team of business analysts who develop and implement a vision that results in service consistency across multiple functions. Collaborates extensively with peers in IT, SentryU, and other functions in the development, resourcing, and implementation of procedure and system enhancements for retirement plan administration. Establishes and implements quality, training, and performance standards that support exceptional customer service across all interactions and ensures consistency in knowledge, procedures, workflow, and analytics. What You'll Do As a Customer Delivery Manager, you will: Identify, recommend, and implement changes in products, procedures and processes which are required by government. Regulations that impact Sentry’s retirement products or business, or which are necessary to remain...

Provides quality customer service to participants and policy owners. Resolves service problems in a customer service environment via multiple channels including phone and email with a focus on quality and timely resolution. Under close supervision, follows standard processes and procedures on assignments of basic to moderate complexity. May refer inquiries beyond level of knowledge or authority to more experienced representatives or published material. ** This role can be filled at our Stevens Point or Madison, WI , El Paso, TX, Freeport, IL, or our Goldsboro, NC Office following a hybrid work model ** What You'll Do As a Customer Service Representative – 401K & L&A you will: Ensure a quality customer experience for our participants and policy owners by reducing friction points and ensuring an effortless process. Listen to and assesses customer needs to take appropriate action to fulfill their requests. Be a key point of contact for customers, builds...

Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor! We are seeking full time, seasonal Golf Course Groundskeepers to join us at SentryWorld as we look ahead to the 2025 season! Apply today and spend your days on one of the finest courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf course maintenance field! If you think you are a good fit, we would love to hear from you. What You'll Do As a Groundskeeper, you’ll: Perform maintenance of grounds around SentryWorld Properties. Some tasks include mowing, string trimming, edging, mulching, etc. to enhance the appearance of SentryWorld Prepare playing surfaces on the golf course such as greens, tees, fairways, rough, bunkers Assist with projects, cultural practices and other assigned duties from the Golf Course Management team. What it Takes High School...

About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment...

The Inn at SentryWorld is about people and the relationships we build. Our atmosphere is welcoming. And our team is genuine, dedicated, and insightful when it comes to delivering excellent service. Our onsite Baristas not only craft wonderful beverages for our guest, but they also create an experience. What You’ll Do Greet customers and engage in conversations regarding available foods and beverages, current specials, and recommends. Processes orders ensuring all transactions are handled timely and accurately.  Prepare and/or serve bakery and beverages, such as coffee, espresso, and tea according to company standards and customer requests. Clean and organize work and storage areas including, but not limited to equipment, cases, dishes, counters, refrigerators, and floors to ensure a sanitary work environment and easy access to needed resources. Monitor equipment to ensure it is operating properly and reports any maintenance needs. Perform support tasks such as completing...

We’re seeking an experienced and self-motivated Payroll professional with experience in multi-state payroll setup and processing to join Sentry. This is a hybrid role requiring 3 days per week in the Stevens Point office. As a Payroll Specialist, you’ll be a key contributor on the payroll team. You’ll be involved in all aspects of payroll system setup, processing for 5,000+ employees and coordinate across internal/external stakeholders, vendors and government agencies as necessary. What You'll Do · Prepare, support, and ensure accurate processing of and recording of company payroll. · Ensure all payroll transactions are authorized and in compliance with company policies. Analyze multi-state payroll tax data and performs calculations, ensuring that payroll information is reported to Federal, state, and local agencies as required. Analyze and prepare month-end and year-end activities such as payment summary reconciliations, journal entry preparation, and audit support....

We’re seeking a self-motivated professional with technical and analytical skills to join the Internal Control team as an Associate Financial Analyst. You’ve got a passion for helping others and our goal is to turn that passion into action. At Sentry, we care about delivering long-term results. Our associates embody this same future-focused approach – meeting challenges head-on. This position can be filled as an associate financial analyst or an internal control analyst. What You'll Do As an Associate Financial Analyst, you will: Assist with conducting the review and analysis of the documentation, design, and implementation of controls. Assist with evaluating the impact of changes to processes and controls in the control environment. Communicate with internal departments to help obtain complete and accurate data Conducts control testing activities for business areas and processes. Assist with reviewing processes and controls to develop and update control testing...

At Sentry, we’re more than just insurance—and we can offer you more than just a job. We want you to enjoy a career with us, where you’re in the driver’s seat of your career path with access to resources to help you succeed personally and professionally. In this role, you will lead a team of Guidewire Engineers who develop, maintain, and improve software products and systems. Additionally, you will leverage a combination of technical expertise, product management, project management, and managerial skills. What You’ll Do You’ll be a valuable contributor to our team. As Sentry associate, we believe in your skills and knowledge. Your input and participation matters. You’ll have the opportunity to: Innovate: Through our agile development process, you’ll have the opportunity to apply your creativity and innovation to drive new solutions. Learn: Sentry provides several resources to help you further your career and continue your personal development, including Sentry...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Account Development Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in the Travel Guard AIG Travel Guard supports our customers with top-quality solutions for their travel insurance needs. We help people travel more and worry less. Our clients partner with us to provide their customers with an array of Travel Assistance benefits. We are committed to providing innovative solutions to meet the needs of our clients, while maintaining strong relationships and delivering on our promises. How you will create an impact Providing account management for existing assistance services to develop strong business relationships. Completing analysis of existing accounts in terms of reporting, call monitoring, utilization and additional reporting requirements Managing operational implementation of...

PJ's at SentryWorld, is seeking energetic and enthusiastic Host to join our team. We work as a small team and have very high standards of service, meaning we work hard and with precision, while delivering on our hospitality standards of customer service. We are looking for a Part-time Host/Hostess with preferred weekday availability between 10am-4pm, depending on business demands. Apply today and come work at one of the most popular restaurants in central Wisconsin! What You'll Do Greet guests, escort them to their table, and provide menus. Assist management in maintaining details of the restaurant atmosphere. Manage seating chart and monitor restaurant activity to determine seating and dining flow. Manage restaurant waiting list during high volumes to accurately establish waiting times. Assist fellow team members with side work including, but not limited to cleaning, stocking, etc.   What it Takes Age requirement of 16+ required High School Diploma or...

At Sentry, we recognize how everyone contributes to the overall success of our company. Effective and efficient operations of the mailroom, enterprise scanning, and print to mail operations are an integral part of our company. We are seeking a Print and Mail Operations Manager to oversee all aspects including internal and external mail distribution, shipping, manual mail sorting, mail assembly, document scanning, photocopy services for the company, high-speed cut sheet and continuous printers to include pre and post processing equipment and mechanical mail inserters. In this role, you will coordinate activities with Purchasing and Consumer, Business, Financial, Information Technology, Claims, and Human Resources functions to achieve the most efficient and cost-effective use of company resources and services. What You'll Do The Print and Mail Operations Manager will be responsible for direct and indirect-reporting staff and the efficient planning, operation and coordination...

At Sentry, we realize that getting valuable, hands-on experience is important for you and your career. We’re looking to recruit UW-Stevens Point for our Claims Co-op program. In this program you’ll have the opportunity to work part-time while attending classes and full-time during summers. Our co-op program is designed to provide you the opportunity to gain valuable experience while working in our Stevens Point location. What You’ll Do The Claims co-op students will work closely with a mentor to understand how claims are handled. Our Claims Co-op offers opportunities to: Assist claims representatives with claim handling activity Support internal and external customers with empathy and understanding Document claim files with information provided Bilingual support as applicable Access to insurance course work including licensing and designations Professional and Personal development opportunity Develop knowledge of claim handling best practices and jurisdictional...

At Sentry, we are dedicated to cultivating home-grown talent across our organization. We have a unique opportunity for a UW- Stevens Point student to work part-time in the Sentry Finance (Internal Audit) department. This position will work part-time during the Fall 2025 & Spring 2026 semesters. Full-time hours are also offered during other school breaks. What You’ll Do In the Internal Audit area, you will: Assist the Lead auditor in the execution of audits including the development of audit programs and procedures to test control effectiveness Communicate with internal departments and outside sources to secure complete and accurate data Share results with the business area’s leadership team Document and analyze business processes and data flows to identify areas of risk, question unusual items, suggest solutions and report results Partner with external auditors to perform controls and substantive testing of financial data What it Takes To be eligible for...

Do you enjoy working in a fast-paced environment? Are you passionate about delivering elite customer service while leading a team? PJ’s Restaurant in SentryWorld, the #1 rated restaurant on Trip Advisor in the Stevens Point, WI area, is currently seeking an Assistant Restaurant Manager to assist in overseeing our Front of House Operations. This position is ideal for a candidate that is looking to grow their career in the hospitality industry, while also gaining experience and knowledge in leading a team. If you have an interest in being a key partner in driving operational growth and success, Sentry wants to hear from you! What You’ll Do As an Assistant Restaurant Manager, you will: Assist in directing and controlling all day-to-day front-of-house operations Partner with Restaurant Manager and Executive Chef in development of food & beverage products, operational strategies, and associate development Monitor product quality and guest experience to ensure both...

Sentry Insurance is seeking a highly-skilled and experienced commercial lines products professional to support the strategic operations of Sentry's Business Products. This subject matter expert will do market research, competitor analysis and develop products that will support Sentry's business strategy, to meet annual growth and profitability objectives within our commercial lines insurance operation. The Commercial Property Underwriter is recognized as a technical property consultant and accountable for providing technical guidance and improving underwriting skills across all business units to help achieve growth and profitability objectives. You will lead the development and maintenance of products, technical underwriting guidelines, and sophisticated pricing tools across property line of business. This position would ideally be located at our Home Office in Stevens Point, WI, however, a remote option would be considered for the right candidate based on qualifications and...

Our Wellness Center has an exciting opportunity for a Lifeguard. As a Lifeguard in Sentry’s Wellness Center, you will play a critical part in providing a health and wellness service to other Sentry Insurance associates. Sentry’s Wellness Center is open before, during and after our normal work hours and can easily be tailored to a student’s schedule. We are specifically looking for availability between the hours of 3-7 PM Monday- Thursday, for instructing swim lessons and other lifeguarding hours as needed. Competitive compensation starting at $14.50/hr with a $100 sign-on bonus for new hires! What You’ll Do As a member of Sentry’s Wellness Center, you’ll be the first contact with members when they visit the pool.  In addition, you’ll: Perform lifeguard duties and assist others in basic water safety & techniques Assist in any First Aid and CPR administration Occasionally staff the front desk Perform general administrative tasks such as: greeting members, answering...

At SentryWorld, our business is built around people. We pride ourselves on the promise to deliver world class services to our guests. The SentryWorld Events Team is seeking an energetic and enthusiastic Banquet Captain. This role is the perfect fit if you are looking to increase experience and responsibility in event planning, while ensuring our guest are receiving efficient and effective service throughout their event. What You'll Do As our Banquet Captain, you will partner with the Event Coordinators & Banquet Manager to ensure the successful execution of events and will also act as a team lead in event set-up/take down, food and beverage service, and as a co-leader in the front of house event operations. In addition, you’ll: Oversee food and beverage service to ensure quality, consistency and that SentryWorld service standards are met and exceeded. Collaborate with Event Coordinators and Executive Event Chef on menu details, food preparation and event set up....

Do you want to join and lead an experienced events team at a destination venue in Central Wisconsin? SentryWorld is currently seeking a Banquet Manager to lead our team. We are proud to host events both large and small, including social celebrations, corporate meetings and retreats, and golf outings, all held at our state-of-the-art facilities here in Stevens Point, WI. What You’ll Do As our Banquet Manager, you will be responsible for leading, managing, motivating and directing the Banquet Operations Team to ensure the delivery of a world class experience to all clients and guests. In addition, you’ll: Manage front-of-house event operational execution, including establishing and maintaining policies and procedures in alignment with service standards to ensure customer satisfaction and cost management Develop and execute short-term and long-term business plans for banquets departments ensuring staffing, inventory, and budgets align with contracted events. Collaborate...

In Treasury Services, we focus on the payment, banking, separate accounts, and investments of our company. We have a unique opportunity for a Financial Analyst to specialize in payments and banking. In this role, we are seeking a naturally curious professional who will be responsible for analysis, research, and projects to support our business stakeholders. Through identifying opportunities for improvement and collaborating with cross-functional teams, this position is crucial to improving the customer/claimant payment experience and creating automation and efficiencies for our back-office processes. As part of our Treasury Services department in Finance, the Financial Analyst will perform a variety of banking and payment activities (from routine to complex) and collaborate with key stakeholders. This position will also be a part of our daily banking rotation and may assist with our investment accounting and separate accounts processes. This position can be filled as a...

At Sentry, we recognize how everyone contributes to the overall success of our company. We are currently seeking a self-motivated and detail-oriented individual to fill our Document Scanning Supervisor role for a 3-5 year assignment. This position will lead a team who is responsible for preparing, scanning and digitizing physical documents according to business area guidelines. This position will be located on-site at the Plover Archives and will be scheduled to work Full-time. The hours for this position are between 7 a.m.- 5 p.m., Monday-Friday. What You'll Do As a Document Scanning Supervisor, you will: Create weekly schedules for staff. Handle escalated issues and questions including reviewing and resolving files rejected during quality audit. Troubleshoot problems with scanners or scanning software and work collaboratively with IT support teams to ensure proper processes and procedures exist for the applications and equipment used by the department.  Monitor...