1 jobs found in tucker

Gainwell Technologies LLC Job Description EDI Helpdesk Call Center Representative Job Description The Help Desk Call Center Representative responsible for answering inbound calls from members and providers related to Georgia Medicaid Responsibilities include, but are not limited to: o    1st Tier Help Desk Support for Web Portal Navigation and Password Assistance o    Claims Rejections o    File Rejections       o    Participates productively as member of team, possibly in a team lead role. o    Completes complex tasks, assignments and defined processes with some level of independence. o    Multiple assignments worked and completed simultaneously as directed by leadership. o     Identifies, prioritizes and resolves most questions and issues independently. Answers questions of peers. Escalates more complex questions or issues appropriately. o    Complies with contract requirements, business unit rules and related industry and legal regulations Knowledge and Skills: o...