10 jobs found in winston salem

Primary Purpose: Responsible for the support of end-user desktop, laptop, phone, mobile device hardware, software, and break/fix services. Troubleshoot and repair computer systems and peripheral equipment, by responding to incidents and service requests either in person, by telephone, or via remote access. Provide timely resolution of incidents or escalations on behalf of the customer, to appropriate technical staff. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Process Level I team incidents and service requests Monitor their respective ticket queue and handle tickets to ensure incidents and service requests are addressed in a timely manner, meeting established metrics and SLAs Comply with standard processes and procedures Maintain strong customer service focus and a desire to...

Zurich North America is hiring an Administrative Assistant to join our Crop Production team! We are open to hiring talent at our Zurich North America office in Winston-Salem, NC. In this role you will p erform several basic administrative routines such as travel arrangements, calendar management, mail distribution, and responding to basic inquires. This role typically operates without direct supervision, however, there is a supervisor to whom non-routine inquires and questions can be referred, and the individual is held responsible for process-driven and basic administrative end-to-end functions.   In this role you will be responsible for:   Represents management, resolves issues on the executive’s behalf. Interacts with customers and associates in person, by phone and by e-mail efficiently, promptly, and accurately. Provides regular updates to executive, customers and office staff as required. Composes routine correspondence,...

Primary Purpose: Responsible for the direct management of the Knowledge Management team, tactical and strategic planning, service standards, expense management and development of direct reports. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for administration of the Knowledge Management team which includes staffing, monitoring and controlling expenses, establishing team and individual objectives, and ensuring department objectives are met; includes supervision, performance evaluation and salary recommendations to senior management Drive clarity of business strategies, create alignment, and adeptly identify and pursue new opportunities Develop and maintain effective business relationships with internal and external clients in order to attract develop/grow and retain...

Primary Purpose: Responsible for the direct management of the Knowledge Management team, tactical and strategic planning, service standards, expense management and development of direct reports. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for administration of the Knowledge Management team which includes staffing, monitoring and controlling expenses, establishing team and individual objectives, and ensuring department objectives are met; includes supervision, performance evaluation and salary recommendations to senior management Drive clarity of business strategies, create alignment, and adeptly identify and pursue new opportunities Develop and maintain effective business relationships with internal and external clients in order to attract develop/grow and retain...

Zurich North America is hiring an Administrative Assistant to join our Crop Production team! We are open to hiring talent at our Zurich North America office in Winston-Salem, NC. In this role you will p erform several basic administrative routines such as travel arrangements, calendar management, mail distribution, and responding to basic inquires. This role typically operates without direct supervision, however, there is a supervisor to whom non-routine inquires and questions can be referred, and the individual is held responsible for process-driven and basic administrative end-to-end functions.   In this role you will be responsible for:   Represents management, resolves issues on the executive’s behalf. Interacts with customers and associates in person, by phone and by e-mail efficiently, promptly, and accurately. Provides regular updates to executive, customers and office staff as required. Composes routine correspondence,...

Primary Purpose: Responsible for the direct management of the Knowledge Management team, tactical and strategic planning, service standards, expense management and development of direct reports. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Responsible for administration of the Knowledge Management team which includes staffing, monitoring and controlling expenses, establishing team and individual objectives, and ensuring department objectives are met; includes supervision, performance evaluation and salary recommendations to senior management Drive clarity of business strategies, create alignment, and adeptly identify and pursue new opportunities Develop and maintain effective business relationships with internal and external clients in order to attract develop/grow and retain...

Job Summary: Responsible for investigating and confirming the facts of loss for complex automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. Mentors junior employees. Key Responsibilities: Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department Determines subrogation or fraud potential and how to handle for complex cases Identifies customer needs and works to meet those needs using appropriate customer service skills Recognizes and identifies body parts of a vehicle and understanding other potential property damage For claims involving injuries (if handled), learns how to review, evaluate, and negotiate...

Primary Purpose: Studies and successfully completes the Claims Training Program including but not limited to company orientation, company prepared training programs, outside courses as deemed appropriate, and on-the-job training. There is close supervisory review of ongoing progress and results of work. Trainee will complete testing and evaluation as part of the trainee program. Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Learn to handle most aspects of auto claims Develop a basic understanding of the content of policies written by the company Develop a basic understanding of the insurance industry and the organizational relationships of the company Develop a basic understanding of the functions of other departments, such as Policy Ops and Marketing Learn how to determine...

Zurich is hiring a Crop Underwriting Account Service Associate to join the Crop Underwriting team in Winston-Salem, North Carolina! As an Underwriting Account Service Associate, you will support crop insurance agent customers. Customer Service focus supported by exceptional organizational and critical thinking abilities is necessary in this position. .      Crop Underwriting Associates perform various tasks. Responsibilities include reviewing and evaluating crop insurance policies while adhering to company policies and state and federal guidelines within their established authority.   This position is a hybrid model working remote and on-site.   In this role you will be responsible for:   Ensuring complete and accurate crop insurance policy underwriting by reviewing applications, written agreements, policy change forms, actual production history (APH) databases, acreage reports (AR), gathering missing information,...

Zurich North America’s Apprentice Program The first in our industry to be certified by the U.S. Department of Labor   Zurich is accepting resumes for our 2022 Apprentice Program that is scheduled to start in August 2022!      Our innovative Apprentice Program allows participants to simultaneously gain the education and the experience to launch a rewarding career in insurance.    Zurich’s initiative is to develop a new generation of workers to help the U.S. succeed in the 21st century economy.    The two-year program offered in Winston Salem, NC combines targeted virtual coursework with Northeast Iowa Community College with relevant work rotations at Zurich’s Winston Salem, NC office. It's a great time to start a rewarding career in insurance and be a part of protecting America's farmers and ranchers.     Apprentices who successfully complete this two-year program will: Work in a paid, benefit-eligible full-time position at Zurich...