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MEMIC

MEMIC is a leading workers' compensation insurance carrier specializing in workplace safety. Rated A (Excellent) by A.M. Best, MEMIC insures more than 20,000 employers and our estimated 300,000 employees. MEMIC is licensed across the country with a growing presence across the Eastern Seaboard with offices in New Hampshire, Connecticut, New York, and Florida, in addition to the headquarters in Portland, Maine.

MEMIC has a unique workplace and one of the very best in the industry. Whether it is our claim department providing compassionate assistance to an injured worker or our loss control team helping redesign a better, safer workplace, our departments work closely together to form lasting relationships with our colleagues and customers. This collaborative effort is what we call the MEMIC way.

We recognize the importance of our employees having a comprehensive benefits package that fosters a balance of work and family. We offer traditional benefits like health, dental, life, short-term and long-term disability insurance; 401(k) and generous paid time off. Employees are also provided with paid time off to volunteer. Education is a key word at MEMIC as most of our employees are engaged in some form of professional development or taking advantage of our tuition reimbursement program.

07/24/2026  
Billing Customer Service Representative
The Billing Customer Service Representative is responsible for providing high-quality service to internal and external customers by supporting billing-related inquiries, processing requests, and assisting with payment and portal navigation. This role acts as a key point of contact for insureds, agents, and internal departments, ensuring timely, accurate, and professional resolution of billing questions and issues. Principal Duties and Responsibilities: 1. Answer incoming phone calls and respond to billing-related inquiries from insureds, agents, and  internal partners 2. Monitor and respond to billing email inbox in a timely and professional manner 3. Provide clear, accurate information regarding policies, invoices, and payment details 4. Assist insureds with making online payments and navigating payment systems 5. Explain billing statements, invoice dates, balances, and payment options 6. Guide agents and insureds in navigating the customer/agent portal 7. Answer basic...
MEMIC Portland, ME
07/24/2026  
Claim Specialist I
About MEMIC At MEMIC, our mission is to make workers’ compensation insurance better—through compassionate service, trusted partnerships, and an unwavering focus on workplace safety. Our core values— Be Conscientious, Be an Expert, Be a Partner, Be Curious, and Be Transparent —drive everything we do. For over 30 years, we’ve been a leader in helping businesses protect their employees and reduce workplace injuries while delivering exceptional claims services. Job Overview: Claim Specialist I This position is in-person to start then can transition to hybrid. Are you a natural investigator, problem solver, and relationship builder? Do you thrive in a fast-paced environment where every day presents a new challenge? If so, we invite you to join our team as a Claim Specialist I . In this role, you'll play a critical part in helping injured workers navigate the claims process while partnering with employers, agents, medical providers, and legal professionals...
MEMIC Portland, ME
07/23/2026  
Claim Specialist II or III (Florida WC)
CANDIDATES MUST HAVE FL CLAIMS LICENSE AND EXPERIENCE The Claim Specialist II or III investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum). Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision. Principal Duties and Responsibilities 1. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed. 2. Administers the delivery of timely, appropriate and accurate indemnity and medical benefits. 3. Evaluates claim exposure, negotiate and resolve claims. Works closely with defense counsel on...
MEMIC Remote
07/13/2026  
Associate Claim Specialist
About MEMIC At MEMIC, our mission is to make workers’ compensation insurance better—through compassionate service, trusted partnerships, and an unwavering focus on workplace safety. Our core values— Be Conscientious, Be an Expert, Be a Partner, Be Curious, and Be Transparent —drive everything we do. For over 30 years, we’ve been a leader in helping businesses protect their employees and reduce workplace injuries while delivering exceptional claims services. Job Overview: Associate Claim Specialist This position is in-person to start then can transition to hybrid. Are you looking to build a career in insurance claims management ? Join MEMIC as an Associate Claim Specialist and be part of a team dedicated to providing fair, accurate, and compassionate claims resolution. In this role, you will investigate, evaluate, and manage medical-only and low-complexity lost time claims, ensuring injured workers receive appropriate care and benefits while...
MEMIC Portland, ME
06/10/2026  
Underwriting Services Assistant I
The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail. Principal Duties and Responsibilities 1. Monitors incoming quote requests and reserves, rates and assigns new business submissions. 2. Scans, indexes and routes underwriting documents into business...
MEMIC Portland, ME
06/03/2026  
Claim Specialist II or III
CANDIDATES MUST HAVE NH AND VT CLAIMS EXPERIENCE, MASS CLAIMS EXPERIENCE A PLUS. The Claim Specialist II or III investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum). Conducts training classes (including research and position papers) for less experienced Claim Department Representatives. Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision. Principal Duties and Responsibilities 1. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed. 2. Administers the delivery of timely, appropriate...
MEMIC MA