MEMIC

MEMIC is a leading workers' compensation insurance carrier specializing in workplace safety. Rated A (Excellent) by A.M. Best, MEMIC insures more than 20,000 employers and our estimated 300,000 employees. MEMIC is licensed across the country with a growing presence across the Eastern Seaboard with offices in New Hampshire, Connecticut, New York, and Florida, in addition to the headquarters in Portland, Maine.

MEMIC has a unique workplace and one of the very best in the industry. Whether it is our claim department providing compassionate assistance to an injured worker or our loss control team helping redesign a better, safer workplace, our departments work closely together to form lasting relationships with our colleagues and customers. This collaborative effort is what we call the MEMIC way.

We recognize the importance of our employees having a comprehensive benefits package that fosters a balance of work and family. We offer traditional benefits like health, dental, life, short-term and long-term disability insurance; 401(k) and generous paid time off. Employees are also provided with paid time off to volunteer. Education is a key word at MEMIC as most of our employees are engaged in some form of professional development or taking advantage of our tuition reimbursement program.

10/30/2026  
Be the Voice That Makes Workers’ Comp Work Better At MEMIC, we believe great teams are built on compassion, expertise, and trust. Our mission is to make workers’ compensation work better—and it starts with the people answering the phones every day. Guided by our values of being conscientious, curious, transparent, expert, and true partners, we deliver service that truly matters. We’re hiring a Customer Service Representative to serve as a first point of contact for claims‑related calls. If you thrive in a fast‑paced environment, enjoy helping people, and excel at accuracy and multitasking, this role is for you 🎧 What You’ll Do Answer inbound calls on customer service and First Report of Injury (FROI) phone lines Provide friendly, professional support to providers, agents, insureds, and injured workers Accurately enter First Reports of Injury while speaking with callers Resolve claim‑related questions or route calls appropriately for quick resolution Serve...
MEMIC Portland, ME
10/23/2026  
Are you an experienced insurance professional ready to take on a specialized role? MEMIC is seeking a Lost Time Claim Specialist with several years of experience handling workers’ compensation claims in New England states.  In this role, you will manage complex lost time claims, ensure compliance with state-specific regulations, and deliver exceptional service to injured workers, policyholders, and agents. Your expertise will help maintain MEMIC’s reputation for excellence in claims management. What You’ll Do Claims Management : Investigate, evaluate, and resolve medical-only claims and lost time claims. Communication : Serve as a point of contact for insureds, injured workers, agents, brokers, attorneys, and other stakeholders to gather necessary information and provide timely updates. Benefit Delivery : Administer medical and indemnity benefits in compliance with state workers’ compensation statutes and MEMIC’s best practices. Quality Assurance : Maintain...
MEMIC CT
10/22/2026  
The Claim Specialist investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum). Conducts training classes (including research and position papers) for less experienced Claim Department Representatives. Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed. Administers the delivery of timely, appropriate and accurate indemnity and medical benefits. Evaluates claim exposure, negotiate and resolve claims. Works closely with defense counsel...
MEMIC New York, NY