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MEMIC

MEMIC is a leading workers' compensation insurance carrier specializing in workplace safety. Rated A (Excellent) by A.M. Best, MEMIC insures more than 20,000 employers and our estimated 300,000 employees. MEMIC is licensed across the country with a growing presence across the Eastern Seaboard with offices in New Hampshire, Connecticut, New York, and Florida, in addition to the headquarters in Portland, Maine.

MEMIC has a unique workplace and one of the very best in the industry. Whether it is our claim department providing compassionate assistance to an injured worker or our loss control team helping redesign a better, safer workplace, our departments work closely together to form lasting relationships with our colleagues and customers. This collaborative effort is what we call the MEMIC way.

We recognize the importance of our employees having a comprehensive benefits package that fosters a balance of work and family. We offer traditional benefits like health, dental, life, short-term and long-term disability insurance; 401(k) and generous paid time off. Employees are also provided with paid time off to volunteer. Education is a key word at MEMIC as most of our employees are engaged in some form of professional development or taking advantage of our tuition reimbursement program.

09/04/2026  
Customer Service Representative
Be the Voice That Makes Workers’ Comp Work Better At MEMIC, we believe great teams are built on compassion, expertise, and trust. Our mission is to make workers’ compensation work better—and it starts with the people answering the phones every day. Guided by our values of being conscientious, curious, transparent, expert, and true partners, we deliver service that truly matters. We’re hiring a Customer Service Representative to serve as a first point of contact for claims‑related calls. If you thrive in a fast‑paced environment, enjoy helping people, and excel at accuracy and multitasking, this role is for you. 🎧 What You’ll Do Answer inbound calls on customer service and First Report of Injury (FROI) phone lines Provide friendly, professional support to providers, agents, insureds, and injured workers Accurately enter First Reports of Injury while speaking with callers Resolve claim‑related questions or route calls appropriately for quick resolution Serve...
MEMIC Portland, ME
09/04/2026  
Quality Assurance Specialist
The Quality Assurance Specialist’s primary responsibility is to monitor and review claims to ensure compliance with MEMIC’s internal best practices, as well as statutory requirements, and to develop and implement strategies to improve compliance in these areas. In addition, this position may be called upon to assist and support the compliance and training staff in the development of compliance plans and training documentation. Responsibilities: Monitors indemnity claim file activity in real time to ensure jurisdictional benchmarks related to timeliness of initial compensability determinations, accuracy of payments and/or denials, and completion of forms over the life of the claim are met. Reviews state specific legal orders to ensure timely response, payment and form filings, when applicable. Reconciles penalties incurred to confirm validity and provides recommendations to Claim Management on the appropriateness of a payment or an appeal, when applicable.Identifies,...
MEMIC Portland, ME
07/13/2026  
Associate Claim Specialist
About MEMIC At MEMIC, our mission is to make workers’ compensation insurance better—through compassionate service, trusted partnerships, and an unwavering focus on workplace safety. Our core values— Be Conscientious, Be an Expert, Be a Partner, Be Curious, and Be Transparent —drive everything we do. For over 30 years, we’ve been a leader in helping businesses protect their employees and reduce workplace injuries while delivering exceptional claims services. Job Overview: Associate Claim Specialist This position is in-person to start then can transition to hybrid. Are you looking to build a career in insurance claims management ? Join MEMIC as an Associate Claim Specialist and be part of a team dedicated to providing fair, accurate, and compassionate claims resolution. In this role, you will investigate, evaluate, and manage medical-only and low-complexity lost time claims, ensuring injured workers receive appropriate care and benefits while...
MEMIC Portland, ME
06/10/2026  
Underwriting Services Assistant I
The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail. Principal Duties and Responsibilities 1. Monitors incoming quote requests and reserves, rates and assigns new business submissions. 2. Scans, indexes and routes underwriting documents into business...
MEMIC Portland, ME
06/03/2026  
Claim Specialist II or III
CANDIDATES MUST HAVE NH AND VT CLAIMS EXPERIENCE, MASS CLAIMS EXPERIENCE A PLUS. The Claim Specialist II or III investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority up to stated maximum. (Supervisor will determine actual individual authority up to the stated maximum). Conducts training classes (including research and position papers) for less experienced Claim Department Representatives. Based on experience and proven ability, an expanded and more difficult caseload will be expected, requiring a lesser degree of supervision. Principal Duties and Responsibilities 1. Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information to determine coverage/compensability, facts of loss, and degree of liability/exposure. Maintains contact throughout the life of the file as needed. 2. Administers the delivery of timely, appropriate...
MEMIC MA