11/12/2025
Customer Experience Director
Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. Essential Functions: Lead s the evolution of EMC’s customer journey experience across all interactions, digital and offline, to improve customer relations and increase brand loyalty. Partners with Vice President-Customer Experience & Marketing to develop and execute a customer experience strategy that delivers consistent brand experience. Champions a customer-first mindset across the organization, embedding CX principles into business planning and operations. Drives CX initiatives that support organizational priorities, enhance satisfaction, loyalty and trust while aligning with the evolving...
EMC Insurance
USA
Full Time
