The projected pay rate for this position is $21.64 per hour, with a 3% annual bonus target.  This is a good faith estimate of base pay for the primary location of this position.  The pay for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.  In addition, this role may also be eligible for annual, sales, or other incentive compensation. Candidate Responsibilities Effectively understand contract language and plan design for group disability Communicate claim status and decisions via telephone and in writing  Initiate communications to claimant, physician, and planholder to assess and facilitate job accommodation opportunities Proactive outreaches to claimants, planholders, and physicians via telephone for information needed for initial and ongoing claim management (e.g. current earnings, other income benefits, medical information, etc.); notifies claimants when claims are pended for...

The Change Management and Quality Assurance Lead role is accountable for leading quality assurance and regulatory execution across provider credentialing, recredentialing, and provider data management activities. This role ensures Guardian meets delegated credentialing audit requirements, maintains regulatory compliance, and delivers consistent, high‑quality outcomes through disciplined quality programs and effective change management. You will lead a team of Quality Assurance Specialists while partnering closely with credentialing, network services, compliance, and technology stakeholders. Through strong project management, documentation rigor, and oversight of regulatory‑driven process changes, you will help ensure Guardian’s operations remain compliant, scalable, and aligned with evolving regulatory expectations, including increased use of automation and AI‑enabled capabilities. You Will: Lead and develop a team of Quality Assurance Specialists responsible for...

The Head of Product Strategy & Platform Innovation is a senior leadership role responsible for the strategic evolution, differentiation, and commercial success of our open‑architecture wealth management product platform. This individual wakes up every day thinking about what’s next —how product, partners, packaging, and go‑to‑market strategy come together to create a compelling, modern, and advisor‑centric platform across fee‑based advisory, annuities, and alternatives. We do not manufacture products. Our competitive advantage comes from curation, partnership, design, positioning, and delivery . This role exists to ensure our platform is not merely comprehensive—but distinctive, relevant, and growth‑oriented . The role works horizontally across the organization —marketing, sales, business development, training, product management—and externally with asset managers, insurance carriers, TAMPs, and portfolio managers . Success requires influence without direct ownership,...

The Head of Law Department Innovation is responsible for helping to shape and execute the Guardian’s Law Department innovation and transformation strategy. This role will report to the Head of Law Department Strategy, Operations and Technology and partner with Law Department Executive Leadership on the development of an AI strategy. Core responsibilities include identification and implementation of transformative initiatives within the Law Department, driving operational improvements that enhance efficiency, quality, and value delivery. While artificial intelligence and emerging technologies are core focus areas, the role also oversees broader transformation initiatives—including process redesign, operating model improvements, and adoption of modern service delivery approaches—that may or may not involve AI. This leader partners closely with Law Department leadership, IT, and relevant stakeholders to modernize and embed innovation into the department’s culture and deliver...

About the role We’re seeking a hands-on Content Strategist & Producer to support Guardian’s Financial Protection & Retirement Solutions (FPRS) and Client Solutions & Wealth Management (CSWM) businesses. Sitting on the Enterprise Content Team, you will plan, develop, and manage production of high impact thought leadership and sales enablement content in support of our brand, consumer, and financial advisor-facing initiatives. In this role you will develop research-backed narratives, original reports, articles, and other content and serve as a primary content partner for sales enablement across both FPRS and CSWM. You’ll leverage AI tools to accelerate research, drafting, and production — while driving strategic vision and maintaining Guardian’s standards for accuracy, compliance, and brand voice. You are: A strategic thinker and strong writer who can turn complex financial topics into clear, compelling content. You’re equally comfortable shaping a content...

Do you want to be part of a collaborative leadership team?  Do you think big and grow, accelerate impact, and lead change?  Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you?  Do you have a consumer-centric mindset? If so, then you may be a great fit for this Case Manager position with the Annuity New Business team. As an Operations Case Manager on the Annuity New Business team, you’ll show genuine care for our field partner and consumers through the work that we do. You’re highly motivated and empowered to take ownership and accountability for each interaction by proactively seeking to understand the individuals behind the work. You’ll keep our field partners and consumers informed during every step of their request and actively engaging with them to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it’s also an acronym for Communicate, Advocate, Respond,...

Event Planner within the Meetings and Experiences department, reporting to a Senior Planner. Responsible for end-to-end planning and execution of training and incentive meetings. Provides support for local event reviews and helps implement departmental processes and procedures. Summary Deliver multiple high-visibility training and incentive programs annually, managing end-to-end planning from concept and sourcing through on-site execution and post-event reporting. Manage stakeholders, budgets, venues, vendors, and contracts; lead attendee communications and registration technology (e.g., Cvent/meeting apps) and use AI tools to streamline content, timelines, and post-event insights. Lead on-site execution, troubleshoot in real time, and partner cross-functionally (Accounting/Creative/Travel) to mitigate risk and deliver a consistent attendee experience in a fast-paced environment with frequent travel (approx. 50%). Candidate Responsibilities Manage and/or support...

As the Life Waiver of Premium Claims Specialist for FPRS (Financial Protection and Retirement Solutions) , you will play a key role in delivering meaningful experiences that support growth—both for your career and for our team’s collective future. At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and our consumers, we work together to turn what’s possible into reality. We believe in your aspirations for purpose, leadership, and achievement in both your professional and personal life, and this role provides the opportunity to bring those aspirations to life. We will help build the core competencies you will need to be a successful Life Waiver of Premium Claims Specialist. In your first year, we will provide extensive training in a highly supportive environment. If you have an internal drive to investigate using your critical thinking skills, assessing policy matters, and can manage competing priorities while meeting deadlines,...

As a Claims Coordinator for FPRS (Financial Protection and Retirement Solutions), you will play a key role in delivering meaningful customer experiences that support growth—both for your career and for our team’s collective future. At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and our consumers, we work together to turn   what’s   possible into reality. We believe in your aspirations for purpose, development, and achievement in both your professional and personal life, and this role   provides   the opportunity to b ring those aspirations to life.     We will help build the core competencies you will need to be successful as a Claims Coordinator. In your first year, we will provide extensive training in a highly supportive environment. If you enjoy working directly with customers,   gathering   and   validating   information, navigating multiple systems, and managing competing priorities while...

As a Lead Software Engineer, you will develop and execute the key technology components of the Enterprise API Technology & Platform strategy and ensure alignment with Guardian’s enterprise digital strategy. You will be an innovative software engineer and will harness deep industry and technical expertise to develop seamless data integration between Enterprise Applications using RESTful APIs, messaging, and event streams. As a key technical leader, you will mentor team members, design delivery strategies, and champion a culture of automation and continuous improvement  within the software delivery lifecycle. You will  Lead the design, development, and evolution of enterprise APIs, including REST, GraphQL, gRPC, and event‑driven integrations, following API‑first design principles Enable developer productivity and self‑service through reusable API frameworks, platforms, templates, SDKs, documentation (OpenAPI/AsyncAPI), and developer portals Establish best...

As a Senior Software Engineer, you will develop and execute the key technology components of the Enterprise API Technology Services strategy and ensure alignment with Guardian’s emerging consumer centric digital strategy. You will be an innovative software engineer and will harness deep industry and technical expertise to develop and execute modern application platform roadmap ensuring customer focus that supports enterprise growth. You are A self-starter, continuous learner and a technical enthusiast who can transform abstract ideas into actionable customer solutions, who thrives in pioneering emerging technology and partnering across the company with engineers, product managers, business partners and executive stakeholders. You have 6-8 years of software development experience. 3+ years of experience working with service-oriented and cloud native software architectures (AWS). 2+ years of experience working with infrastructure as code such as Terraform....

The Technical Product Owner/ Engineer supports strategic modernization initiatives within the Financial Protection and Retirement Services Technology organization. The role partners closely with engineering teams to translate business needs into clear technical specifications, features, and system designs. This individual contributes hands‑on to technical discussions, solution design, and implementation support to ensure high‑quality delivery. This individual collaborates with product managers, business partners, and cross‑functional technical teams to shape technical solution. Strong knowledge of Agile is required to manage the backlog and drive iterative development. The individual will be deeply involved in hands-on technical activities such as development, supporting design decisions, creating technical requirements, and ensuring high‑quality implementation. You Are A self-starter, continuous learner and hands-on technical engineer who can translate vision from the...

The Planning Team Leader for Guardian Wealth Partners is a leadership role responsible for building, leading, and scaling a team of advisors within our fee‑based Registered Investment Advisor (RIA). This role owns the client journey for prospects and clients originating from other business lines, ensuring a consistent, high‑quality experience across education, planning, and investment implementation. This role will lead advisors delivering holistic, goals‑based advice through a combination of fully digital and hybrid engagement models, serving clients across mass affluent, affluent, and high‑net‑worth (HNW) segments. This individual will be accountable for advisor performance, client outcomes, growth, and alignment with the firm’s value proposition. Key Responsibilities Sales & Growth Leadership Lead and develop a team of (centralized/in-house) advisors responsible for converting inbound leads into long‑term advisory relationships Own sales strategy and...

Position Overview Guardian’s Accessibility Centre of Excellence is chartered to be proactive, authoritative, and forward-looking — not a late-stage audit function. This role owns enterprise digital accessibility standards and governance across all surfaces, with cross-org authority that extends beyond org boundaries. Both strategic and deeply technical, this leader influences design, engineering, and governance decisions at the point where they are made — not after they ship. As Guardian builds AI-native experiences, the standards for agentic accessibility are still being written. The person in this role will help write them. You Will Own and evolve enterprise digital accessibility standards — conformance requirements, governance, and continuous improvement across web, mobile, and agentic surfaces. Lead the Accessibility Centre of Excellence as a governance function with real authority — release gates, conformance reviews, conditional approvals, third-party product...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as a Field Centers of Excellence Lead. In this role, you will build and scale a new Field-facing capability within Guardian’s Inclusion & Impact function to help Client Solutions & Wealth Management (CSWM) and the Field accelerate growth in diverse and evolving market segments. You will design a hub-and-spoke Centers of Excellence model that equips advisors and firms with market intelligence, prospecting and outreach insights, practical tools, and compliant, business-relevant content that supports protection and wealth management conversations with priority client segments. Success in this role requires strong partnership, influence without authority, and the ability to design systems that help others scale impact in market. This role will establish the charter,...

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as a Field Communities Relationship Manager In this role, you will serve as the primary relationship lead and strategic liaison for Guardian’s Field Communities, working in close partnership with advisors, Principal Owners (POs), and Client Solutions & Wealth Management (CSWM) leaders. This role is designed to activate Field Communities focused on diverse market segments and interests as engines of advisor engagement, credibility, insight, and growth while ensuring alignment with Guardian’s Inclusion & Impact strategy and CSWM priorities. A critical aspect of this role is bringing a strong Field mindset, rooted in real-world experience with an agency distribution model like Guardian’s. The successful candidate will understand how the PO and advisor model operates, how...

The Transformation Strategy Lead, Group Benefits is a critical role responsible for orchestrating and executing the company's most pivotal, large-scale transformation initiatives with a strong emphasis on AI integration and innovation. This individual will operate at the nexus of strategy, execution, and implementation, playing a pivotable role in shaping the future of Guardian Life through intelligent automation and data-driven decision-making. The Transformation Strategy lead sets strategy, defines the transformational roadmap leveraging AI capabilities, and drives execution through meticulous, hands-on delivery of complex initiatives. This role requires expertise in identifying opportunities for AI augmentation across business processes, implementing AI-powered solutions, and ensuring responsible AI governance throughout the transformation journey. Reporting to the Head of Transformation & AI Strategy, Group Benefits, this individual will lead through influence,...

The Mid Atlantic Annuity Internal Wholesaler will proactively partner with an External Wholesaler to develop and grow sales in alignment with business plans. This individual will be engaged in all areas of Annuity sales distribution, including illustrations, product knowledge, sales strategies, marketing, and commissions. Key partners include Guardian Product, Distribution, Financial Professionals, Marketing, and Sales. You are A great teammate who is goal-oriented and focused on success. You have a strong ability to build and maintain relationships with clients and key partners. You will Work collaboratively with External Wholesaler to build and manage relationships within territory. Proactively follow up on annuity illustrations and large cases. Provide advanced case design support. Work with External Annuity Wholesaler to identify new sales opportunities across product lines. Continually monitor practices of competition and report findings to...

Head of   Enterprise Data,   Solutions   & Operations     Head of Enterprise Data,   Solutions &   Operations (Level 10)     Role Summary   The Head of Enterprise Data, Solutions & Operations is accountable for defining and leading Guardian’s enterprise data strategy, engineering execution, and operational delivery across all lines of business. This role owns the end-to-end data ecosystem—including data platforms, data engineering, data products, and data/ML operations—ensuring .    scalable, reliable, and governed data capabilities that enable business performance and AI-driven outcomes.     This leader establishes how data is built, managed, and operated across the enterprise, setting standards for engineering, platform integration, and operational excellence. The role ensures data is delivered as reusable, enterprise assets aligned to business priorities and technology strategy....

Head of Cyber Incident Response Position Overview Guardian is seeking a Head of Cyber Incident Response to lead enterprise‑wide cyber incident response and threat mitigation efforts. This role requires a proven cybersecurity leader with strong technical depth, sound judgment, and the ability to lead teams through high‑impact events while partnering effectively across the organization. The ideal candidate brings hands‑on incident response expertise, strong communication skills, and experience operating in regulated environments. This leader drives preparedness, response, and continuous improvement while living Guardian’s operating principles and leading through change with confidence. You Have 7+ years of broad cybersecurity or technology experience, including public cloud environments 5+ years of leadership experience in cybersecurity or incident response roles Deep knowledge of incident response methodologies, evidence preservation and handling Knowledge of...