Are you a problem solver who enjoys diving into issues, breaking down barriers and providing solutions? Do you enjoy challenges and possess strong interpersonal skills to effectively communicate with both external customers and business teams? Is a culture where People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards important to you? If so, then you might be our next Multi-Life Billing & Service Specialist! You will Process timely and accurate invoices Manage post-sale operations to meet the needs of various clients Manage end to end communication, resolution and communication to customer inquires Build and maintain strong relationships with assigned Multi-Life customers Proactively manage customer plans activity to ensure integrity of all assigned accounts, timely communication, and accurate data Provide upfront and continual education of the customer on Guardian processes, policies, procedures including self- service...

Guardian is seeking a Life Product Support Specialist . As the Life Product Support Specialist, you will provide the field force with detailed product, rider, and illustration support, develop training materials, and conduct training for new agents to facilitate their onboarding at Guardian. Other responsibilities include providing comprehensive new business and in-force sales support to the members of the Guardian field force over the phone and via email. This support includes creating sales ideas, providing product and illustration expertise to the field and Home Office, developing sales support materials, preparing competitive data, assisting in training efforts, and supporting corporate marketing initiatives for individual life products. You are A self-starter who is inquisitive, customer focused Continuously looking at ways to broaden your expertise across the organization Effective communicator who has strong verbal and written communication skills An...

Job Description Our Group Benefits Digital team is seeking a Senior Product Owner, which will be responsible for self-service portal and mobile capabilities utilized by plan holders/ employers, brokers, members, and dental providers. This position is embedded within the business and will collaborate closely with a technical lead to drive a focused team of developers and QA professionals to achieve key results for the Group Benefits business. In addition, this Product Owner role is responsible for the end-to-end digital experience for a specified persona(s), and will be responsible for collaborating with other groups within the business and technology to identify and implement important capabilities for our customers and partners. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, claims/ leave management and broker technology. Our goal is to cement our market leading position and innovate using...

Senior Data Scientist, Agentic AI Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents an outstanding opportunity to build a real-world impact by applying innovative AI to revolutionize how Guardian operates. Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing,...

The Objective of the Large Market Underwriting Consultant will be to work with Sales, Underwriting and Products and Pricing to profitably grow Guardian's Large Market revenue and market share in the 1,000 lives and over market space. Key objectives will be to achieve targeted sales and earnings goals, train, and mentor less experienced underwriters, manage complex technical underwriting issues, train account management, handle projects and recommend policy and strategy changes. The Underwriting Consultant is responsible for to provide pricing and plan design for companies with 1,000 or more lives utilizing prior claim experience and manual rates. Products include Group Dental, Vision, FMLA, STD, LTD, Life, Accident, Critical Illness and Hospital Indemnity insurance. The underwriter will be an excellent negotiator who builds collaborative relationships with Sales and other areas of Guardian to solve business issues and win. The underwriter will be both a confident communicator...

Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business. Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing...

We are seeking a self-assured, autonomous professional with outstanding consulting and negotiation skills to lead our underwriting team. In this role, you will blend detailed analysis with strategic understanding to make sound, case-by-case decisions that drive business objectives and deliver client-focused solutions. You will lead a group of underwriters and pre-sale coordinators. You will set underwriting guidelines and work with sales, product, actuarial, and operations to improve risk strategies. Your expertise in life and disability underwriting, risk assessment, and market trends will position you to shape innovative solutions and ensure compliance with regulatory standards. This is an opportunity to influence underwriting strategy, enhance processes, and champion growth initiatives in a dynamic, evolving market. You are A confident, independent professional with exceptional consulting and negotiation skills. You consistently demonstrate sound judgment and can...

The Internal Wholesaler will proactively partner with the Regional Brokerage Directors to develop and grow sales as supported by the business plans. This individual will be involved in all areas of Life Brokerage sales distribution: illustrations, product knowledge, sales ideas, marketing, underwriting and commissions. Key partners include Guardian Product, Distribution, Financial Professionals, Marketing, and Sales. You are A great teammate who is goal-oriented and focused on success. You have a strong ability to build and maintain relationships with clients and key partners. You will Work collaboratively with External Wholesaler to build and manage relationships within territory. Proactively follow up on annuity illustrations and large cases. Initiate sales calls daily to strengthen relationships and provide marketing and sales support. Provide advanced case design support. Work with External Annuity Wholesalers and 3rd party accounts to identify...

Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business.  Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience.  Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing...

As CARE Specialist, New Business you're at the heart of the business responsible for handling newly submitted Individual Life & Individual Disability insurance policies as well as processing policy changes and payments in compliance with regulatory and business requirements. As a member of our CARE Team, your part of a dynamic group focused on achieving team goals and identifying ways to improve the consumer experience. As a CARE Specialist, you’re highly motivated and empowered to take ownership and accountability for each consumer interaction by proactively seeking to understand the individuals behind the work, keep consumers informed during every step of handling their request, demonstrate genuine care, and actively engage with consumers to create meaningful and unexpected experiences. CARE expresses the emotion we want to generate, and it’s also an acronym for Communicate, Advocate, Respond, and Empower – the actions needed to show CARE. You are...

Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business.  Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience.  Guardian created the Data Science Lab (DSL) to reimagine insurance in light of emerging technology, evolving consumer needs, and rapid advances in AI. The DSL expedites Guardian’s transition to data-driven decision making and fosters innovation by rapidly testing, scaling, and operationalizing...

Overview Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company committed to enhancing the wellbeing of its customers and their families. This role presents a distinctive opportunity to drive real-world impact by applying cutting-edge AI to transform how Guardian does business. Guardian’s Data & AI team spearheads a culture of intelligence and automation across the enterprise, creating business value from advanced data and AI solutions. Our team includes data scientists, engineers, analysts, and product leaders working together to deliver AI-driven products that power growth, improve risk management, and elevate customer experience. Guardian is seeking experienced individual contributor with a strong background and expertise in production ready AI/ML solutions with a track record of delivering enterprise level AI/ML solutions and products. In this role as Senior Data Scientist, you'll be working in a team of Data Scientists...

Guardian is seeking an Underwriting Analyst, Supplemental Health, to support our rapidly growing supplemental health insurance market. This role is responsible for profitably expanding our supplemental health portfolio and serving as a key resource for sales and cross-functional teams. You will Drive profitable growth of the supplemental health block Serve as a subject matter expert on products, services, and pricing Provide consultative underwriting services, including plan design analysis, enrollment strategies, broker/tech vendor partnerships, and expense management Collaborate throughout the quote process to ensure accurate rate development and effective decision-making Support customers nationwide, including West Coast partners Review submissions for comprehensive risk assessment, considering plan design, expenses, enrollment approach, and state-specific requirements Advise sales partners on plan adequacy, rate levels, and...

As a Multi-Life Regional Account Manager III , you will play a critical role in managing key client relationships and delivering exceptional service within Guardian’s Multi-Life team. This position will begin with a primary focus on Multi-Life Disability, and over time, you’ll have the opportunity to expand your expertise to include Life products, broadening your skillset and career growth. You Are A self-starter fueled by collaboration and complex problem solving. Able to transform conceptual thinking into actionable insights. Comfortable partnering across the company with underwriters, wholesalers, product creators, market developers, technology and service partners, and leadership. Driven by a desire to deliver exceptional experiences for employers, employees and producers. You Will Act as the overall relationship manager throughout the lifecycle of a case—from implementation through successful delivery of service administration for key...

Job Description Our Digital team is seeking a Senior Product Owner who will be responsible for designing and delivering advanced integration solutions within the BenTech space. This position is embedded within the business and will collaborate closely with a technical lead, managing a focused team of developers and QA professionals. The ideal candidate will possess expertise in Carrier, BenAdmin, and Data Exchange standards, along with a strategic approach to product development, to help define the future of Guardian's integration capabilities with our partners and clients. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, and broker technology. Our goal is to cement our market leading position and innovate using technology to capitalize on new market opportunities. This is a unique opportunity to shape the future of Group Benefits and deliver meaningful change for our customers and...

Overview As the Senior Product Owner for Guardian Assist within the Group Benefits Service Center, you will be responsible for defining and driving the product vision and roadmaps, integrating customer research into the development and implementation of AI-powered solutions that enhance business processes, customer experiences, and operational efficiency. You will collaborate across organizational lines to deliver innovative products and features, ensuring alignment with strategic objectives and compliance with ethical AI standards. The position requires strong knowledge of product journey mapping, business process improvement, and OKR management. Excellent communication and teamwork skills are essential, along with the ability to manage multiple tasks and meet deadlines. You will: Translate the product vision and strategy into a team backlog, including user stories with clear acceptance criteria and tasks, ensuring alignment with epics and persona and agent needs Work...

Guardian is seeking individuals with Group Disability claims experience to join our dynamic Appeals Team. The Appeals Case Manager II (ACM 2) is responsible for adjudicating assigned appeals for Group Life and Disability claims. The ACM 2 provides a full and fair reconsideration review, as required under the Employee Retirement Income Security Act (ERISA), by thoroughly assessing the claim file and applying plan provisions in accordance with applicable state and federal regulations. This role supports Group Short-Term Disability, Long-Term Disability and Life Waiver of Premium appeals. You are A highly motivated and reliable individual who can work with varying levels of supervision – independently or collaboratively. You are detail-oriented and a decisive decision maker who can manage multiple priorities at the same time with a positive attitude. You have A minimum of 5 years of Group Disability and/or Life claims experience A minimum of 3 years of experience...

Do you have the desire to be part of a high performing team in the Technology & Systems field? Is a culture where “People Count” and “We do the Right Thing” important to you? Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Underwriting Process & Technology team. The ideal Business Analyst III candidate is someone with a strategic, innovative background, who has previous knowledge in Renewal Underwriting job responsibilities. The Business Analyst III will have a growth mindset and be responsible for participating in planning sessions with key stakeholders while working to enhance our Underwriting technology platforms. In addition, they will partner with Agile Product Owners to define business requirements and test plans, expected business outcomes and key results, as well as high level feature decomposition to ensure user stories have the appropriate acceptance criteria for success. The Business Analyst...

Our Group Benefits Digital team is seeking a Senior Product Owner, which will be responsible for self-service portal and mobile capabilities utilized by plan holders/ employers, brokers, members, and dental providers. This position is embedded within the business and will collaborate closely with a technical lead to drive a focused team of developers and QA professionals to achieve key results for the Group Benefits business. In addition, this Product Owner role is responsible for the end-to-end digital experience for a specified persona(s), and will be responsible for collaborating with other groups within the business and technology to identify and implement important capabilities for our customers and partners. This is an exciting time to join Guardian as we accelerate our digital capabilities across product, experience, benefits administration, claims/ leave management and broker technology. Our goal is to cement our market leading position and innovate using technology to...

Paid Media Manager, B2B Demand Gen Job Description As the Paid Media Manager, B2B Demand Gen you will lead and execute complex B2B paid media campaigns to ensure marketing strategies deliver results based on business objectives. Your responsibilities will include leading end-to-end ABM digital campaign execution, advertising operations and reporting. You will be manage all aspects of multi-channel media campaigns, including strategy, ideation, planning, targeting, setup & implementation, measurement, and optimization. The ideal candidate has hands-on depth and breadth of experience using various digital marketing and advertising platforms, including Google Campaign Manager, Meta Ad Manager and LinkedIn Campaign Manager.  You will be recognized within the organization as a paid media thought leader and present insights and recommendations to campaign stakeholders and marketing leaders in monthly presentations. Responsibilities (You Will) Lead the strategy,...