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Acuity Insurance

Find your career at Acuity

At Acuity, we look for people who are inquisitive, driven to accomplishment, and committed to continuous learning. People who start or expand upon their careers here add to our people-centric culture and support our mission to rebuild shattered lives.

 
1,600+
employees strong
Our team of dedicated insurance specialists makes us who we are. Our people proudly say "I am Acuity" because they believe it.
 
< 3%
voluntary turnover
With a low turnover rate, you can build strong connections with each other and with our agents – providing the knowledge base and trusted relationships everyone can rely upon.
 
 

Outstanding people deserve outstanding benefits 

Our employee-focused corporate culture, exceptional facilities, and rich platform of benefits have led to our continued recognition as a great workplace. 

  

Benefits 

  • Competitive salary and vacation 

  • World-class health, dental, and vision coverages 

  • Impressive 401(k) 

  • Flexible scheduling 

  • Education reimbursement 

  • In-office and work-from-home opportunities 

  

On-site amenities 

  • 24/7 fitness center, group classes, and massage therapy 

  • Weekly happy hours 

  • Rock-climbing wall 

  • Cafeteria and convenience store 

  • Over 2 miles of walking paths and 14 acres of native prairie 

  • And much, much more! 

 

Remote employee amenities 

  • Digital fitness membership 

  • Special employee events 

  • Field employees receive a company car 

  • And much, much more! 

The best and happiest employees create the most satisfied customers 

Each and every employee’s work impacts the mission and vision of Acuity. Employees are proud of the contributions they make. This isn’t just a job, but a meaningful career. 

 
Work-life integration 

This isn’t just talk—we want our employees to be successful at work and at home. We provide the support to start and grow your career at Acuity and the opportunity to build lasting relationships. 

Learn more about life at Acuity → 

  

A vibrant culture 

Acuity believes passionately in working hard and playing hard. We have a fierce respect for the individual and are committed to creating a community of employees who connect and support one another. 

Get to know our culture →

A culture with heart
Learn how Acuity's culture starts from the top with CEO, Ben Salzmann, and President, Melissa Winter.
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Acuity Insurance - Always a great place to work.

03/11/2026  
Field Premium Auditor - MO/KS/AR
Acuity is seeking a Field Premium Auditor to review and complete field premium audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The Field Premium Auditor will answer premium audit related questions from underwriters, agents, and customers, as well as review and resolve premium audit disputes. Internal deadline to apply: March 25th  ESSENTIAL FUNCTIONS: Schedule and complete in-person, virtual, and telephone premium audit appointments with the insured to discuss operations, determine the proper classification(s), and develop the correct exposure. Manage workload by utilizing the audit types available to plan workdays in an efficient, productive manner while keeping current with assignments. Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits. Timely updates for all itineraries and progress reports and weekly submission of expense reports per...
Acuity Insurance MO, USA Full Time
03/10/2026  
Field Premium Auditor - MT/WY/ID
Acuity is seeking a Field Premium Auditor to review and complete field premium audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The Field Premium Auditor will answer premium audit related questions from underwriters, agents, and customers, as well as review and resolve premium audit disputes. Internal deadline to apply: March 24th  ESSENTIAL FUNCTIONS: Schedule and complete in-person, virtual, and telephone premium audit appointments with the insured to discuss operations, determine the proper classification(s), and develop the correct exposure. Manage workload by utilizing the audit types available to plan workdays in an efficient, productive manner while keeping current with assignments. Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits. Timely updates for all itineraries and progress reports and weekly submission of expense reports per...
Acuity Insurance Full Time
03/06/2026  
Senior Mainframe Engineer (Systems Programmer)
Acuity is seeking a Senior Mainframe Engineer to lead the design, implementation, and optimization of Acuity’s mainframe presence, ensuring performance, scalability, availability, and security across the infrastructure. This role provides technical leadership in system architecture, lifecycle management, and incident response, while driving automation and process improvements to increase reliability and efficiency. The Engineer partners with other engineers, security teams, and cross‑functional stakeholders to deliver solutions aligned with business objectives and regulatory standards, manages complex system issues, leads risk mitigation efforts, and mentors junior engineers while promoting knowledge sharing and fostering a culture of continuous improvement within the engineering team. ESSENTIAL FUNCTIONS: General System Work Leads the implementation and optimization of mainframe systems and storage which meet performance, security, scalability, and availability...
Acuity Insurance Sheboygan, WI, USA Full Time
03/05/2026  
Mailroom Clerk
Acuity is seeking a Mail Room Clerk to ensure the accurate and timely processing of all mail operations. The Mail Room Clerk is responsible for picking up, sorting, and delivering internal mail; opening and organizing mail received from the Post Office; and preparing and posting all outgoing mail and parcels to support efficient daily business operations. ESSENTIAL FUNCTIONS: Opens, sorts, and delivers incoming mail. 20% Collects, sorts, and delivers interoffice mail. 25% Racks and closes agency mail. 17% Determines most economical delivery option and posts outgoing mail and parcels accordingly. 9% Inserts documents in preparation for mailing with a computerized insertion machine. 8% Prepares envelopes for daily mailings. 5% Works on special mailings as requested. 5% Delivers supplies internally. 1% Processes mail returned from the Post Office as undeliverable. 3% Performs maintenance on the photocopy machines. 1% Completes special photocopying projects...
Acuity Insurance Sheboygan, WI, USA Full Time
02/27/2026  
Field Claims Representative - Illinois
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or willing to relocate to the Chicagoland area for this opportunity. Internal deadline to apply: January 5th, 2026 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage. Understands basic anatomy,...
Acuity Insurance IL, USA Full Time
02/27/2026  
Commercial Processor
Acuity is seeking a Commercial Processor to look up, retrieve, review, interpret, input, and ensure the accuracy and completeness of information in a computer system for all commercial lines of insurance across all states of operation. This role includes validating and reconciling system-populated data with source documents, completing required updates in accordance with established guidelines and procedures, and applying critical thinking, interpretation, and sound decision-making related to data and company standards. The position also involves answering a moderate volume of incoming call center calls, completing manual premium calculations, and performing work through an automated queue and electronic document storage and retrieval systems. Internal Application Deadline: March 13, 2026 ESSENTIAL FUNCTIONS:   Receive Commercial Lines new business quotes and start them in the CL Front End System. Review, confirm and input data as requested. (30%) Receive...
Acuity Insurance Sheboygan, WI, USA Full Time
02/26/2026  
Building & Grounds Intern
Acuity is seeking a Building & Grounds Intern to assist with building and grounds maintenance for Acuity properties. ESSENTIAL FUNCTIONS: Performs general building maintenance / custodial tasks including cleaning, painting, and preventative maintenance. Maintains grounds including mowing, fertilizing, watering, turf repair, mulching, and pruning. Plants, fertilizes, weeds and waters annual flowers. Performs landscape construction projects including planting and transplanting trees, shrubs, and perennials. Cleans and places interior silk plants and galleria displays. Shovels snow. Sets up and takes down special events including the Acuity Health Challenge, Acuity FunFest and Town Hall venues. Regular and predictable attendance. Performs other duties as assigned. EDUCATION:     High School diploma preferred. EXPERIENCE:     Building and landscape maintenance experience preferred. OTHER QUALIFICATIONS: Takes...
Acuity Insurance Sheboygan, WI, USA Full Time
02/23/2026  
Senior Software Engineer - Generative AI
Acuity is seeking a Senior Software Engineer to design, build, and maintain production-ready Generative AI capabilities within existing applications and platforms. This role emphasizes delivering secure, scalable, and user-focused AI solutions using managed services and APIs, collaborating closely with engineers, architects, and business partners to deliver reliable, enterprise-aligned functionality. You will also troubleshoot production issues, refine AI orchestration logic, contribute technical guidance on AI platforms and access approaches, and mentor team members to support best practices, learning, and technical excellence.   ESSENTIAL FUNCTIONS: Partner with business analysts, engineers, and stakeholders to understand business challenges and design strong AI solutions, including LLM based and agentic systems. Demonstrate professionalism and integrity while serving as a role model for engineers and promoting a culture of excellence and curiosity. Lead planning...
Acuity Insurance Sheboygan, WI, USA Full Time
02/20/2026  
Manager - Total Rewards
Acuity is seeking a Manager – Total Rewards to oversee the management and coordination of the benefits and compensation functions, including employee benefit programs, compensation practices, leave administration, related compliance, and vendor management. This role is responsible for developing, executing, and monitoring a comprehensive total rewards strategy in coordination with leadership, while also partnering as needed with Employee Success, Talent Acquisition, and Payroll teams, and performing other duties as requested.   Internal Application Deadline: March 5, 2026   ESSENTIAL FUNCTIONS: Direct efforts and contribute to the development and implementation of a long-term total rewards strategy. Manage total rewards vendor and consultant relationships, including the administration and selection of vendors through requests for proposals. Manage 401(k) plan including but not limited to, establishing internal controls, coordinating outside independent...
Acuity Insurance Sheboygan, WI, USA Full Time
02/17/2026  
Field Claims Representative - New Mexico (Albuquerque or Santa Fe)
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or willing to relocate to or around, Albuquerque or Santa Fe, New Mexico for this opportunity. Internal deadline to apply: February 26th, 2026 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage....
Acuity Insurance NM, USA Full Time
02/16/2026  
Field Claims Representative - Eau Claire, Wisconsin
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or willing to relocate to or around, Eau Claire, Wisconsin for this opportunity. Internal deadline to apply: February 26th, 2026 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage. Understands basic...
Acuity Insurance WI, USA Full Time
02/11/2026  
Manager - Service Center
Acuity is seeking a Manager – Service Center to be responsible for the general supervision of employees on assigned teams. This role ensures standards are consistently met within those teams related to service time, quality, and productivity, while also authorizing overtime as necessary to support business needs and maintain high service levels.   Internal deadline to apply: February 25th   ESSENTIAL FUNCTIONS: With respect to employees supervised: assigns and directs work, provides on-the-job training and coaching, monitors productivity and quality, evaluates performance, and communicates wage and salary reviews. Meets with employees monthly to discuss team and individual performance. Validates two percent of experienced employees’ work and 100 percent of newly hired/trained employees’ work. Provides important feedback loop to improve agent and customer experience. Continuously reviews systems and procedures relative to the current corporate...
Acuity Insurance Sheboygan, WI, USA Full Time
02/10/2026  
Licensed Service Specialist (Commercial Lines)
Acuity is seeking a Licensed Service Specialist to support our proactive, high-touch approach to serving Service Center policyholders. This role focuses on delivering exceptional customer experiences by assisting policyholders via phone as well as chat and email, addressing their needs with professionalism, accuracy, and care while building strong, trusted relationships.   Internal deadline to apply: February 24th   ESSENTIAL FUNCTIONS: Employ critical thinking and decision-making skills to dynamically offer insurance coverage solutions. Handle requests and miscellaneous correspondence in a prompt, accurate, and courteous manner. Collaborate with other internal departments to ensure a seamless customer experience. Provide a high level of support in maintaining, expanding, and servicing personal lines and commercial accounts through phone, email, and chat. Prepare Auto ID Cards, Evidence of Property, Summaries of Insurance, and Certificates of Insurance...
Acuity Insurance Full Time
02/09/2026  
Territory Director - Idaho & Montana
Acuity is seeking a Territory Director to manage the profitability and production of Acuity products in an assigned geographic area or territory; to professionally promote and ensure that agents understand Acuity’s products, programs, and services better than any other carrier; and, to understand present market conditions and competitiveness of other carriers and agencies in a given geographic area or territory. Internal deadline to apply: February 23rd  ESSENTIAL FUNCTIONS: Construct detailed Distribution outline for assigned territory, as well as, develop a comprehensive Distribution Plan for independent agencies, with specific emphasis on production and profitability and be able to communicate areas of emphasis/improvement to agency principals, managers, agents, and producers to maximize effectiveness of Acuity products. Present Continuing Education seminars ranging from topics such as Additional Insureds, Work Comp Claims, Commercial Lines, Contractors,...
Acuity Insurance ID, USA Full Time
02/06/2026  
Custodian - Third Shift
Acuity is seeking a Custodian – Third Shift to maintain a high level of custodial detail for Acuity’s executive space, including private and open offices, restrooms, a kitchenette, conference rooms, and common areas; dispose of confidential paperwork; and provide third‑shift custodial coverage outside of the executive area as needed.   Internal deadline to apply: February 20th, 2026   ESSENTIAL FUNCTIONS: Details executive offices, administrative assistant offices and common spaces. Vacuums carpet. Dusts millwork, including overhead up to 20’. Cleans 7 restrooms. Cleans kitchenette. Practices secure paper disposal. Maintains ceramic tile and vinyl composition floor. Near perfect attendance and schedule flexibility to meet the ongoing demands of a dynamic environment/facility. Regular and predictable attendance. Performs other duties as assigned. EDUCATION: High School diploma. EXPERIENCE: Custodial maintenance required....
Acuity Insurance Sheboygan, WI, USA Full Time
02/06/2026  
General Manager - Marketing & Communication
Acuity is seeking a General Manager - Marketing & Communication to oversee communications directed toward employees, agents, and customers, ensuring brand consistency and effective communication strategies that align with the company’s vision and goals. This position supervises and sets the strategic direction for the Marketing & Communication team, supports their professional growth and training, and writes and delivers formal performance appraisals. ESSENTIAL FUNCTIONS:   Develop and implement holistic communication strategies that deliver cohesive messaging to engage internal and external audiences. Create strategic marketing plans to meet future needs and expectations for Acuity, including monitoring market dynamics to develop and/or change strategic and tactical approaches. Develop and maximize programs to engage target audiences across stages of their journey, integrating communication strategies that drive desired outcomes. Lead creative...
Acuity Insurance Sheboygan, WI, USA Full Time
02/05/2026  
Computer Operator
Acuity is seeking a Computer Operator to handle the operation of the computer and all peripheral equipment to assure optimum throughput of both online and batch jobs. This role is required to work 2nd shift hours (Monday-Friday 3pm-11pm). This role is also responsible for building security of corporate headquarters on occasional weekends.   Internal deadline to apply: February 19th, 2026   ESSENTIAL FUNCTIONS: Operate the system hardware. Knowledge of computer hardware and software including, but not limited to, MVS mainframe, Zeke/Zena scheduling, Xerox Highspeed printers. Monitor system performance to assure compliance with uptime standards. Check results of processed jobs. Contact proper personnel to assist in software or hardware problem resolution. Follow the batch processing schedule and document the successful/unsuccessful completion of events. Work with Tech Support on fixing system related problems. Stay current on all changes to both...
Acuity Insurance Sheboygan, WI, USA Full Time
01/29/2026  
Systems Engineer - Open Systems (Infrastructure)
Acuity is seeking a Systems Engineer on the infrastructure team. The engineer will be responsible for design, build and maintenance of all server hardware, operating systems, storage and data protection systems. This team manages our virtualization environment, all storage systems, CICD, Containers, backup and recovery as well as disaster recovery operations. We work closely with all engineers and application developers as needed to meet Acuity’s Infrastructure needs. Specific skills: Deep Operating Systems expertise, Container experience and orchestration, CICD expertise related to Packaging and distribution, Configuration management, playbook scripting and pipelines. Internal deadline to apply: February 12th, 2026 ESSENTIAL FUNCTIONS: Provide support and maintenance for distributed or open systems servers. Provide support and maintenance for all virtualization of servers. Provide support and maintenance for AIX, Linux, Microsoft Windows operating systems....
Acuity Insurance Sheboygan, WI, USA Full Time
01/28/2026  
Commercial Field Underwriter - Missouri
Acuity is seeking a Commercial Field Underwriter to quote and issue new commercial accounts for a selected group of committed agents. To enthusiastically sell Acuity commercial products and ensure strong growth of profitable business within an assigned territory. ESSENTIAL FUNCTIONS: Visits each agency on a regular basis with the purpose of soliciting new business and enhancing agency relationships. Must be prepared to inspect a risk and to immediately make acceptability and pricing decisions. All the agency's prospects submitted should be reviewed. Make appropriate selection and pricing decisions consistent with Acuity goals for growth and profitability. Keep abreast of all company underwriting policies, procedures, and guidelines as well as events affecting the industry. Attend meetings as required. Recommend additional coverages or options to make our proposals more responsive to the insured's needs. Encourage and assist in the production of profitable commercial...
Acuity Insurance MO, USA Full Time
01/27/2026  
Loss Control Representative - Kentucky
Acuity is seeking an experienced Loss Control Representative to conduct surveys and prepare survey reports for the Commercial Underwriting department. This individual will provide loss control assistance and advice to policyholders and agents. In addition, the Loss Control Representative will make recommendations to reduce the severity and frequency of loss exposures at insured accounts. They also assist in creating and implementing custom safety and training programs for service accounts. ESSENTIAL FUNCTIONS: Collects appropriate information on prospects and policyholders regarding the degree to which they conform to company underwriting standards and industry best practices. This process includes a thorough review of operations, analysis of loss history, analysis of hazards and controls, and recognition of key risk differential features. Prepares objective written reports that evaluate and grade accounts in comparison to other like businesses. Meets...
Acuity Insurance Full Time