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Acuity Insurance

Find your career at Acuity

At Acuity, we look for people who are inquisitive, driven to accomplishment, and committed to continuous learning. People who start or expand upon their careers here add to our people-centric culture and support our mission to rebuild shattered lives.

 
1,600+
employees strong
Our team of dedicated insurance specialists makes us who we are. Our people proudly say "I am Acuity" because they believe it.
 
< 3%
voluntary turnover
With a low turnover rate, you can build strong connections with each other and with our agents – providing the knowledge base and trusted relationships everyone can rely upon.
 
 

Outstanding people deserve outstanding benefits 

Our employee-focused corporate culture, exceptional facilities, and rich platform of benefits have led to our continued recognition as a great workplace. 

  

Benefits 

  • Competitive salary and vacation 

  • World-class health, dental, and vision coverages 

  • Impressive 401(k) 

  • Flexible scheduling 

  • Education reimbursement 

  • In-office and work-from-home opportunities 

  

On-site amenities 

  • 24/7 fitness center, group classes, and massage therapy 

  • Weekly happy hours 

  • Rock-climbing wall 

  • Cafeteria and convenience store 

  • Over 2 miles of walking paths and 14 acres of native prairie 

  • And much, much more! 

 

Remote employee amenities 

  • Digital fitness membership 

  • Special employee events 

  • Field employees receive a company car 

  • And much, much more! 

The best and happiest employees create the most satisfied customers 

Each and every employee’s work impacts the mission and vision of Acuity. Employees are proud of the contributions they make. This isn’t just a job, but a meaningful career. 

 
Work-life integration 

This isn’t just talk—we want our employees to be successful at work and at home. We provide the support to start and grow your career at Acuity and the opportunity to build lasting relationships. 

Learn more about life at Acuity → 

  

A vibrant culture 

Acuity believes passionately in working hard and playing hard. We have a fierce respect for the individual and are committed to creating a community of employees who connect and support one another. 

Get to know our culture →

A culture with heart
Learn how Acuity's culture starts from the top with CEO, Ben Salzmann, and President, Melissa Winter.
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Acuity Insurance - Always a great place to work.

02/11/2026  
Manager - Service Center
Acuity is seeking a Manager – Service Center to be responsible for the general supervision of employees on assigned teams. This role ensures standards are consistently met within those teams related to service time, quality, and productivity, while also authorizing overtime as necessary to support business needs and maintain high service levels.   Internal deadline to apply: February 25th   ESSENTIAL FUNCTIONS: With respect to employees supervised: assigns and directs work, provides on-the-job training and coaching, monitors productivity and quality, evaluates performance, and communicates wage and salary reviews. Meets with employees monthly to discuss team and individual performance. Validates two percent of experienced employees’ work and 100 percent of newly hired/trained employees’ work. Provides important feedback loop to improve agent and customer experience. Continuously reviews systems and procedures relative to the current corporate...
Acuity Insurance Sheboygan, WI, USA Full Time
02/10/2026  
Licensed Service Specialist (Commercial Lines)
Acuity is seeking a Licensed Service Specialist to support our proactive, high-touch approach to serving Service Center policyholders. This role focuses on delivering exceptional customer experiences by assisting policyholders via phone as well as chat and email, addressing their needs with professionalism, accuracy, and care while building strong, trusted relationships.   Internal deadline to apply: February 24th   ESSENTIAL FUNCTIONS: Employ critical thinking and decision-making skills to dynamically offer insurance coverage solutions. Handle requests and miscellaneous correspondence in a prompt, accurate, and courteous manner. Collaborate with other internal departments to ensure a seamless customer experience. Provide a high level of support in maintaining, expanding, and servicing personal lines and commercial accounts through phone, email, and chat. Prepare Auto ID Cards, Evidence of Property, Summaries of Insurance, and Certificates of Insurance...
Acuity Insurance Full Time
02/09/2026  
Territory Director - Idaho & Montana
Acuity is seeking a Territory Director to manage the profitability and production of Acuity products in an assigned geographic area or territory; to professionally promote and ensure that agents understand Acuity’s products, programs, and services better than any other carrier; and, to understand present market conditions and competitiveness of other carriers and agencies in a given geographic area or territory. Internal deadline to apply: February 23rd  ESSENTIAL FUNCTIONS: Construct detailed Distribution outline for assigned territory, as well as, develop a comprehensive Distribution Plan for independent agencies, with specific emphasis on production and profitability and be able to communicate areas of emphasis/improvement to agency principals, managers, agents, and producers to maximize effectiveness of Acuity products. Present Continuing Education seminars ranging from topics such as Additional Insureds, Work Comp Claims, Commercial Lines, Contractors,...
Acuity Insurance ID, USA Full Time
02/06/2026  
Custodian - Third Shift
Acuity is seeking a Custodian – Third Shift to maintain a high level of custodial detail for Acuity’s executive space, including private and open offices, restrooms, a kitchenette, conference rooms, and common areas; dispose of confidential paperwork; and provide third‑shift custodial coverage outside of the executive area as needed.   Internal deadline to apply: February 20th, 2026   ESSENTIAL FUNCTIONS: Details executive offices, administrative assistant offices and common spaces. Vacuums carpet. Dusts millwork, including overhead up to 20’. Cleans 7 restrooms. Cleans kitchenette. Practices secure paper disposal. Maintains ceramic tile and vinyl composition floor. Near perfect attendance and schedule flexibility to meet the ongoing demands of a dynamic environment/facility. Regular and predictable attendance. Performs other duties as assigned. EDUCATION: High School diploma. EXPERIENCE: Custodial maintenance required....
Acuity Insurance Sheboygan, WI, USA Full Time
02/06/2026  
General Manager - Distribution
Acuity is seeking a General Manager - Distribution to develop and maintain an organization that grows profitably, direct the activities of direct reports to maximize their effectiveness, and travel within the region to gain firsthand insight into needs and how the company can meet them. Internal deadline to apply: February 18th, 2026 ESSENTIAL FUNCTIONS:   Work with, supervise and motivate directors in determining, soliciting, appointing and supervising insurance agencies and other channels in the production of acceptable, profitable business. Be conversant with distribution reports and interpret the same for the directors. Meet individually and hold such regular meetings with directors as is necessary. Work with directors in setting and reviewing goals. Take responsibility for the directors’ production of agent continuing education seminars, customer service representative recognition events, agency outings, and breakfast club meetings. Travel on a...
Acuity Insurance Sheboygan, WI, USA Full Time
02/06/2026  
General Manager - Marketing & Communication
Acuity is seeking a General Manager - Marketing & Communication to oversee communications directed toward employees, agents, and customers, ensuring brand consistency and effective communication strategies that align with the company’s vision and goals. This position supervises and sets the strategic direction for the Marketing & Communication team, supports their professional growth and training, and writes and delivers formal performance appraisals. ESSENTIAL FUNCTIONS:   Develop and implement holistic communication strategies that deliver cohesive messaging to engage internal and external audiences. Create strategic marketing plans to meet future needs and expectations for Acuity, including monitoring market dynamics to develop and/or change strategic and tactical approaches. Develop and maximize programs to engage target audiences across stages of their journey, integrating communication strategies that drive desired outcomes. Lead creative...
Acuity Insurance Sheboygan, WI, USA Full Time
02/05/2026  
Computer Operator
Acuity is seeking a Computer Operator to handle the operation of the computer and all peripheral equipment to assure optimum throughput of both online and batch jobs. This role is required to work 2nd shift hours (Monday-Friday 3pm-11pm). This role is also responsible for building security of corporate headquarters on occasional weekends.   Internal deadline to apply: February 19th, 2026   ESSENTIAL FUNCTIONS: Operate the system hardware. Knowledge of computer hardware and software including, but not limited to, MVS mainframe, Zeke/Zena scheduling, Xerox Highspeed printers. Monitor system performance to assure compliance with uptime standards. Check results of processed jobs. Contact proper personnel to assist in software or hardware problem resolution. Follow the batch processing schedule and document the successful/unsuccessful completion of events. Work with Tech Support on fixing system related problems. Stay current on all changes to both...
Acuity Insurance Sheboygan, WI, USA Full Time
02/04/2026  
Telephone Premium Auditor
Acuity is seeking a Telephone Premium Auditor to review and complete telephone premium audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The telephone auditor will answer premium audit related questions from underwriters, agents, and customers. This role will review and resolve premium audit disputes. Internal deadline to apply: February 11th, 2026  ESSENTIAL FUNCTIONS: Complete telephone premium audits by updating the audit worksheets, determining the proper classification(s), and developing the correct exposure. Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits. Plan workload in an efficient, productive manner while keeping current with assignments. Serve as the secondary company contact for underwriters, agents, and customers regarding premium audit questions and disputes received through the premium audit phone queue....
Acuity Insurance Full Time
01/29/2026  
Systems Engineer - Open Systems (Infrastructure)
Acuity is seeking a Systems Engineer on the infrastructure team. The engineer will be responsible for design, build and maintenance of all server hardware, operating systems, storage and data protection systems. This team manages our virtualization environment, all storage systems, CICD, Containers, backup and recovery as well as disaster recovery operations. We work closely with all engineers and application developers as needed to meet Acuity’s Infrastructure needs. Specific skills: Deep Operating Systems expertise, Container experience and orchestration, CICD expertise related to Packaging and distribution, Configuration management, playbook scripting and pipelines. Internal deadline to apply: February 12th, 2026 ESSENTIAL FUNCTIONS: Provide support and maintenance for distributed or open systems servers. Provide support and maintenance for all virtualization of servers. Provide support and maintenance for AIX, Linux, Microsoft Windows operating systems....
Acuity Insurance Sheboygan, WI, USA Full Time
01/28/2026  
Commercial Field Underwriter - Missouri
Acuity is seeking a Commercial Field Underwriter to quote and issue new commercial accounts for a selected group of committed agents. To enthusiastically sell Acuity commercial products and ensure strong growth of profitable business within an assigned territory. ESSENTIAL FUNCTIONS: Visits each agency on a regular basis with the purpose of soliciting new business and enhancing agency relationships. Must be prepared to inspect a risk and to immediately make acceptability and pricing decisions. All the agency's prospects submitted should be reviewed. Make appropriate selection and pricing decisions consistent with Acuity goals for growth and profitability. Keep abreast of all company underwriting policies, procedures, and guidelines as well as events affecting the industry. Attend meetings as required. Recommend additional coverages or options to make our proposals more responsive to the insured's needs. Encourage and assist in the production of profitable commercial...
Acuity Insurance MO, USA Full Time
01/28/2026  
Premium Auditor
Acuity is seeking a Premium Auditor to review and complete mail and fee company audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The auditor will answer premium audit related questions from underwriters, agents, and customers, as well as review and resolve premium audit disputes. Internal deadline to apply: February 11th, 2026 ESSENTIAL FUNCTIONS:   Complete mail premium audits by updating the audit worksheets, determining the proper classification(s), and developing the correct exposure. Review and complete premium audits performed by fee companies. Communicate questions and concerns as needed. Review and resolve mail and fee premium audit disputes. Complete and approve audit revisions within authority limits. Plan workload in an efficient, productive manner while keeping current with assignments. Serve as the primary company contact for underwriters, agents, and customers regarding premium...
Acuity Insurance Sheboygan, WI, USA Full Time
01/27/2026  
Loss Control Representative - Kentucky
Acuity is seeking an experienced Loss Control Representative to conduct surveys and prepare survey reports for the Commercial Underwriting department. This individual will provide loss control assistance and advice to policyholders and agents. In addition, the Loss Control Representative will make recommendations to reduce the severity and frequency of loss exposures at insured accounts. They also assist in creating and implementing custom safety and training programs for service accounts. ESSENTIAL FUNCTIONS: Collects appropriate information on prospects and policyholders regarding the degree to which they conform to company underwriting standards and industry best practices. This process includes a thorough review of operations, analysis of loss history, analysis of hazards and controls, and recognition of key risk differential features. Prepares objective written reports that evaluate and grade accounts in comparison to other like businesses. Meets...
Acuity Insurance Full Time
01/27/2026  
Programmer Intern (Application Development / Data Warehouse)
Acuity is seeking a Programmer Intern to modify programming systems to support business automation needs. The Programmer Intern is responsible for coding, testing, debugging, and documenting programs, file layouts, and report layouts. The programmer relies on specifications, instructions, and pre-established guidelines to perform the functions of the job and provide data in appropriate formats to allow for strategic decision-making. Start Date: Summer 2026 ESSENTIAL FUNCTIONS:   Learn programming languages used by Acuity through formal training and on-the-job mentorship. Learn systems that are maintained by the team based on team assignment. Understand web user interface development. Understand and integrate with data storage to retrieve and update data. Write, test, and debug ETL and SQL processes to ensure accurate and timely information. Learn about Acuity’s enterprise data design. Create or update all documentation affected by a change, including rerun...
Acuity Insurance Part Time
01/27/2026  
Loss Control Representative (Risk Control Consultant) - Oregon
Acuity is seeking a Loss Control Representative - Oregon to conduct surveys and prepare reports for the Commercial Underwriting Department. The representative will provide loss control assistance and advice to policyholders and agents, offering recommendations to reduce the severity and frequency of loss exposures. The Loss Control Representative will assist policyholders in developing and implementing customized safety and training programs for service accounts. Responsibilities include performing service tasks such as accident investigations, noise monitoring (industrial hygiene surveys), delivering basic supervisory training on safety issues, and participating in employee safety meetings. The preferred location for this candidate will be near Portland, OR or Salem, OR.  I nternal Application Deadline: Wednesday, November 26th, 2025 ESSENTIAL FUNCTIONS: Collects appropriate information on prospects and policyholders regarding the degree to which they conform to...
Acuity Insurance Full Time
01/27/2026  
Loss Control Representative (Risk Control Consultant) - Central to Northeastern Minnesota
Acuity is seeking a Loss Control Representative - Minnesota to conduct surveys and prepare reports for the Commercial Underwriting Department. The representative will provide loss control assistance and advice to policyholders and agents, offering recommendations to reduce the severity and frequency of loss exposures. The Loss Control Representative will assist policyholders in developing and implementing customized safety and training programs for service accounts. Responsibilities include performing service tasks such as accident investigations, noise monitoring (industrial hygiene surveys), delivering basic supervisory training on safety issues, and participating in employee safety meetings. This territory will cover central to northeastern Minnesota.  Internal Deadline to Apply: Wednesday, November 26th, 2025 ESSENTIAL FUNCTIONS: Collects appropriate information on prospects and policyholders regarding the degree to which they conform to company underwriting...
Acuity Insurance MN, USA Full Time
01/27/2026  
Systems Engineer - Open Systems (Service Now)
Acuity is seeking a Systems Engineer - Open Systems who is a ServiceNow subject matter expert and is highly skilled and experienced with a strong background in ServiceNow development and administration, with a proven track record of implementing and managing ServiceNow solutions. This role requires a deep understanding of IT Service Management (ITSM) processes and the ability to work collaboratively with various departments to enhance the ServiceNow platform. Internal deadline to apply: February 10th, 2026 ESSENTIAL FUNCTIONS:   Strong understanding of ITSM processes and best practices. Experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, and IT Operations Management (ITOM). Experience configuring and customizing ServiceNow GRC/IRM modules (Policy, Risk, Audit, Vendor Risk) to meet business requirements. Knowledge of ServiceNow integration capabilities, including REST and SOAP APIs....
Acuity Insurance Sheboygan, WI, USA Full Time
01/27/2026  
Senior Communication Specialist
Acuity is seeking a Senior Communication Specialist to apply communication expertise to promote Acuity’s brand image, accurately reflecting company culture, products, and services. The Senior Specialist will collaborate across teams to understand business objectives and desired outcomes to develop effective communications for target audiences. This includes create advertising, promotional, and educational content in visual, audio, and video formats. This role will serve as a knowledge resource for the team to help drive continuous improvement of communication campaigns. The Specialist must routinely display leadership qualities through positive influence and teamwork. They will also mentor and coach specialists with less experience, including giving meaningful, professional feedback. ESSENTIAL FUNCTIONS:   Exemplify Acuity’s Common Purpose, Mission, and Values through daily actions; role modeling relentless pursuit of excellence, courage to experiment and stretch, and...
Acuity Insurance Sheboygan, WI, USA Full Time
01/26/2026  
Programmer (June 2026)
Acuity is seeking a Programmer to review, analyze, and modify programming systems to support business automation needs. The Programmer will be coding, testing, debugging, and documenting programs, file layouts, and report layouts. This role relies on specifications, instructions, and pre-established guidelines to perform the functions of the job. This position will have a June 2026 start date. ESSENTIAL FUNCTIONS: Has knowledge of commonly used programming concepts, practices, and procedures common to Object Oriented or structural system designs. Understands when, where, and why to use different programming languages used by their development team. Able to identify and correct programming inefficiencies. May consult with users to identify current operating procedures and clarify program objectives. Follows test plans and/or creates test plans appropriate for the scope of the programming changes. Capable of understanding and employing various data storage...
Acuity Insurance Sheboygan, WI, USA Full Time
01/26/2026  
Channel Specialist - Internal Communications
Acuity is seeking a Channel Specialist (Internal Communications) to lead the strategy, governance, and performance of our internal communication channel ecosystem. The Channel Specialist will oversee the planning, execution, and continuous improvement of key channels — including the intranet, email, and emerging platforms — to ensure they effectively connect employees to our brand, culture, and business priorities. The specialist will develop and maintain channel standards, lead the launch of new communication tools, and use analytics to drive data-informed recommendations that enhance engagement and employee experience. Working collaboratively across teams, this role ensures that every channel delivers consistent, high-quality, and strategically aligned communication across the organization. ESSENTIAL FUNCTIONS:   Exemplify Acuity’s Common Purpose, Mission, and Values through daily actions role modeling relentless pursuit of excellence, courage to experiment and stretch,...
Acuity Insurance Sheboygan, WI, USA Full Time
01/26/2026  
Product Analyst - Insights (small business)
Acuity is seeking a Product Analyst - Insights to s upport the vision, roadmap, and execution of product opportunities and market strategies. This role will organize and analyze economic, industry, and Acuity data to identify trends, pinpoint areas of concern, and support initiatives to optimize profitable growth potential. The Product Analyst will c reate actionable insights supported by clear data visualizations, cultivate a data driven approach to identify opportunities and deliver solutions to enhance product performance and elevate customer experience. ESSENTIAL FUNCTIONS:     Collect information and conduct analysis of the product performance, competitive position, and business results, both insurance industry and Acuity. Leverage a data driven approach to communicate observations, conclusions, and actionable insights to business leaders to enhance growth and profitability. Synthesize and analyze external macroeconomic and industry segment data while drawing...
Acuity Insurance Full Time