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Acuity Insurance

Find your career at Acuity

At Acuity, we look for people who are inquisitive, driven to accomplishment, and committed to continuous learning. People who start or expand upon their careers here add to our people-centric culture and support our mission to rebuild shattered lives.

 
1,600+
employees strong
Our team of dedicated insurance specialists makes us who we are. Our people proudly say "I am Acuity" because they believe it.
 
< 3%
voluntary turnover
With a low turnover rate, you can build strong connections with each other and with our agents – providing the knowledge base and trusted relationships everyone can rely upon.
 
 

Outstanding people deserve outstanding benefits 

Our employee-focused corporate culture, exceptional facilities, and rich platform of benefits have led to our continued recognition as a great workplace. 

  

Benefits 

  • Competitive salary and vacation 

  • World-class health, dental, and vision coverages 

  • Impressive 401(k) 

  • Flexible scheduling 

  • Education reimbursement 

  • In-office and work-from-home opportunities 

  

On-site amenities 

  • 24/7 fitness center, group classes, and massage therapy 

  • Weekly happy hours 

  • Rock-climbing wall 

  • Cafeteria and convenience store 

  • Over 2 miles of walking paths and 14 acres of native prairie 

  • And much, much more! 

 

Remote employee amenities 

  • Digital fitness membership 

  • Special employee events 

  • Field employees receive a company car 

  • And much, much more! 

The best and happiest employees create the most satisfied customers 

Each and every employee’s work impacts the mission and vision of Acuity. Employees are proud of the contributions they make. This isn’t just a job, but a meaningful career. 

 
Work-life integration 

This isn’t just talk—we want our employees to be successful at work and at home. We provide the support to start and grow your career at Acuity and the opportunity to build lasting relationships. 

Learn more about life at Acuity → 

  

A vibrant culture 

Acuity believes passionately in working hard and playing hard. We have a fierce respect for the individual and are committed to creating a community of employees who connect and support one another. 

Get to know our culture →

A culture with heart
Learn how Acuity's culture starts from the top with CEO, Ben Salzmann, and President, Melissa Winter.
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Acuity Insurance - Always a great place to work.

05/01/2026  
Special Investigator
Acuity is seeking a Special Investigator to w ork in support of claims personnel when issues come into question relative to a claim presented to Acuity. As a Special Investigator you will conduct thorough investigations, utilize resources and available technology to facilitate comprehensive reviews, and then submits detailed, well documented reports in support of reviews. In this role you will establish communication and act as a liaison with local authority in furtherance of reviews being conducted where criminal activity is identified.   ESSENTIAL FUNCTIONS:   Ability to research and comprehend state statues and case law. Provide leadership to claims representatives with expertise, training and recommendations on claims. Identify, interpret and collect evidence in accordance with prescribed rules of evidence.  Conduct objective, fair, thorough, unbiased and timely investigations. Evaluate the need for and obtain specialized assistance and investigative...
Acuity Insurance KY Full Time
04/27/2026  
Personal Lines Growth Manager
Acuity is seeking a Personal Lines Growth Manager to drive profitable Personal Lines new business growth through market strategies aligned to enterprise objectives, with a focus on under-penetrated markets and long-term portfolio diversification. This role partners closely with leaders across Distribution, Marketing, Product, Pricing, Underwriting, Actuarial, and Operations to identify opportunities, shape strategy, and turn vision into execution. The position requires strong market insight, a data-driven mindset, and the ability to influence decisions, prioritize initiatives, and deliver measurable results that support sustained growth and competitive positioning across evolving market conditions and customer needs, without direct people leadership. ESSENTIAL FUNCTIONS:   Develop a Personal Lines new business growth strategy and execution plan in partnership with senior leaders across Distribution, Market Strategy, Product Strategy, Underwriting, Pricing, and Actuarial....
Acuity Insurance Full Time
04/21/2026  
Market Analyst
Acuity is seeking a Market Analyst to drive Acuity’s market strategy and profitable growth by owning market intelligence and delivering clear, actionable, and decision‑ready insights. This role is responsible for synthesizing internal, competitive, and industry data into a cohesive market narrative that explains performance, identifies opportunities and risks, and informs strategic direction. The Market Analyst will serve as a trusted thought partner to Regional Market Directors and cross‑functional leaders, guiding decisions on geographic and product strategies, while developing high‑impact analyses, tools, and visualizations that enable prioritization, support goal execution, and improve performance across markets. ESSENTIAL FUNCTIONS:   Collect information and analyze the marketplace, competitive position, and business results across both the insurance industry and Acuity. Leverage a data-driven approach to communicate observations, conclusions, and actionable insights...
Acuity Insurance Full Time
04/21/2026  
Regional Market Director
Acuity is seeking a Regional Market Director to be accountable for the overall management, development, and strategic objectives of a defined geographic region. This role partners closely with key members of the executive team to maximize outcomes related to profit, growth, and risk diversification across both personal and commercial lines. The Regional Market Director maintains a deep understanding of market dynamics, customer needs, and emerging trends, including traditional and disruptive forces impacting the insurance industry. By cultivating a data‑driven mindset, this leader identifies opportunities and delivers targeted solutions that optimize performance while enhancing the overall customer experience. ESSENTIAL FUNCTIONS:   Develop a strategic vision and tactical plan in partnership with key executives that will profitably direct market share and increase diversification within assigned geography. Accountable for seeing developed strategic plans through to...
Acuity Insurance Full Time
04/21/2026  
General Manager - Product Strategy & Performance
Acuity is seeking a GM to lead Acuity’s product portfolio, owning the end‑to‑end strategy, performance, and evolution of products across Personal and Commercial lines. This role serves as the steward of Acuity’s product suite, aligning portfolio decisions with growth, profitability, and customer needs. The GM will drive a disciplined product management and portfolio governance framework to support informed product investment decisions and partner closely with other departments to ensure competitive positioning. As a senior thought partner to executive leadership, this individual will translate corporate strategy into a clear product vision, roadmap, and performance narrative while promoting insight‑driven decision making and continuous optimization across the product lifecycle. ESSENTIAL FUNCTIONS:   Own Acuity’s enterprise product strategy and portfolio performance across Personal and Commercial lines, ensuring alignment with corporate objectives and risk appetite....
Acuity Insurance Full Time
04/20/2026  
Technical Support Analyst Intern
Acuity is seeking a Technical Support Analyst Intern to install PC systems and peripherals. This role will load and verify operation of software such as operating system, word processors, and spreadsheets. The intern will troubleshoot and resolve hardware, software, and user problems and makes minor repairs. Also provide end user training and technical assistance to user. Start Date: May 2026 ESSENTIAL FUNCTIONS: Installation at the client workstations of the needed hardware and software. Also provide the assistance to keep the desktop systems running efficiently for the client location. Maintain the integrity of the system documentation. Train and educate self in the new areas of job knowledge through education, self-study, and/or reading trade journals. Regular, predictable attendance. Performs other duties as assigned. EDUCATION: Enrollment in a Bachelor’s or Associate Degree program with an emphasis in Computer Science or MIS with a high degree of...
Acuity Insurance Sheboygan, WI Part Time
04/17/2026  
Network Engineer II
Acuity is seeking a Network Engineer II to design, configure, and maintain network infrastructure that ensures reliability, performance, security, and scalability across the organization. Building on foundational experience, this role takes ownership of system deployments, integrations, and optimizations while collaborating closely with senior engineers and cross-functional teams. The Network Engineer II actively monitors system health, troubleshoots complex issues, implements automation to improve efficiency, and ensures compliance with security and regulatory requirements. This position also contributes to documentation, disaster recovery planning, and continuous improvement initiatives while mentoring junior engineers and providing technical leadership in daily operations.   ESSENTIAL FUNCTIONS:   General System Work Collaborates with senior engineers to design and implement systems that meet performance, scalability, availability, and security requirements....
Acuity Insurance Sheboygan, WI Full Time
04/15/2026  
Director - Finance
Acuity is seeking a Director – Finance to support the Assistant VP, EVP–CFO, and the Accounting Department by leading and contributing to complex accounting, compensation, and software-related projects and tasks. This role plays a key part in special initiatives such as overseeing accounting planning and implementation for the creation of two new insurance subsidiary companies and completing a general ledger upgrade. In addition, the Director reviews long-term incentive and other non‑qualified plan calculations and serves as the preparer of Annual Statement and Quarterly footnotes. The position also acts as the key reviewer of complex accounting exhibits, including Annual Statement Schedule P, Management Discussion & Analysis, AM Best SRQ, Reinsurance Summary, and tax reserve discounting. ESSENTIAL FUNCTIONS: Assist and support the implementation of new accounting, tax, and financial software packages, including user testing, documentation, and end-user training as...
Acuity Insurance Sheboygan, WI Full Time
04/15/2026  
Security Engineer - Identity and Access Management
Acuity is seeking a Security Engineer - Identity & Access Management to assist with the configuration and management of IAM tools and systems.  IAM Engineers support the integration of IGA solutions with various applications and systems, collaborate to improves IAM processes and workflows, document and provide training on IAM procedures, and respond to IAM related incidents and service requests. ESSENTIAL FUNCTIONS: Design and Implement IGA Solutions: Develop and deploy IGA systems to manage user identities, entitlements, and access across the organization. Software Development : Write, test, and maintain code for IAM platform integration, custom connectors, and functionalities using programming languages like Java, Python, or similar. Configure and Optimize IAM Tools: Work with IAM technologies to optimize performance and security. Experience with IAM technologies; examples being SailPoint, Saviynt, CyberArk, and Entra ID. Automation of Processes: Implement...
Acuity Insurance Sheboygan, WI Full Time
04/15/2026  
Information Security Intern - Incident Response
Acuity is seeking an Information Security Intern to assist with developing and maintaining security measures to protect information and network infrastructure as well as computer systems. As the Information Security Intern, you will configure, troubleshoot and maintain security infrastructure software and hardware, monitor systems for irregular behavior and events, and follow plans to address events and set up preventive measures. The work will be closely supervised.   Start Date:  ESSENTIAL FUNCTIONS: Assist in supporting security devices such as firewalls, IDS, VPN, SIEM, etc, testing security software products and releases. Review security of data related to existing systems and suggest/implement changes as necessary. Take part in planning, developing and implementing security frameworks and methodologies for new systems to ensure sound data security on all platforms. Demonstrate a willingness and ability to continually learn and stay abreast of emerging...
Acuity Insurance Sheboygan, WI Part Time
04/08/2026  
Commercial Field Underwriter - Indiana
Acuity is seeking a Commercial Field Underwriter to quote and issue new commercial accounts for a selected group of committed agents. To enthusiastically sell Acuity commercial products and ensure strong growth of profitable business within an assigned territory. ESSENTIAL FUNCTIONS: Visits each agency on a regular basis with the purpose of soliciting new business and enhancing agency relationships. Must be prepared to inspect a risk and to immediately make acceptability and pricing decisions. All the agency's prospects submitted should be reviewed. Make appropriate selection and pricing decisions consistent with Acuity goals for growth and profitability. Keep abreast of all company underwriting policies, procedures, and guidelines as well as events affecting the industry. Attend meetings as required. Recommend additional coverages or options to make our proposals more responsive to the insured's needs. Encourage and assist in the production of profitable commercial...
Acuity Insurance United States Full Time
03/30/2026  
Field Claims Representative - Maryland
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or willing to relocate to the Maryland area for this opportunity. Internal deadline to apply: April 13th, 2026 ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage. Understands basic anatomy, medical...
Acuity Insurance MD Full Time
03/24/2026  
Customer Service Representative - Claims
Acuity is seeking a Customer Service Representative - Claims to handle loss information received by telephone and electronic submissions from insureds, agents, and claimants. In this role, the CSR enters claim information into the system, assigns claims, offers rental cars when applicable, and issues pages to handlers. The position also involves processing miscellaneous paperwork, including bills, checks, and medical records, as well as handling glass, towing, and minor Workers’ Compensation claims.   ESSENTIAL FUNCTIONS: Inputs Automobile, Property, General Liability, and Workers’ Compensation losses received via mail, email, fax, webpage, or phone into the Claim System. (44%) Indexes various claims documents. (34%) Inputs and pays towing, roadside assistance, and auto glass claims. (9%) Processes the Workers’ Compensation EXP9 queue. Claims with minimal anticipated activity are set-up and handled by the system/team. (5%) Matches checks to attachments provided by...
Acuity Insurance Sheboygan, WI Full Time
03/24/2026  
Insurance Customer Service Intern
Acuity is seeking a insurance Customer Service Intern to supplement Service Claims to work from 5:00 p.m. to 10:00 p.m. CST, Monday through Friday, with weekends and holidays optional for those seeking additional hours. In this role, the intern will answer incoming after-hours Acuity telephone calls, enter new losses, follow established escalation criteria, and page handlers when appropriate. The position also provides backup support for various units, including Billing, Imaging, Policy Assembly, the Mail Room, and the Switchboard, ensuring timely and accurate service across multiple operational areas. ESSENTIAL FUNCTIONS: Answers incoming calls and handles them appropriately. This includes entering new losses, processing policy payments, and routing switchboard calls. Inputs Automobile, Property, and General Liability losses received via mail, email, phone, or fax into the Claims System. Indexes claims and commercial lines documents. Assists with tasks in...
Acuity Insurance Sheboygan, WI Full Time
03/24/2026  
Commercial Field Underwriter - Pennsylvania
Acuity is seeking a Commercial Field Underwriter to quote and issue new commercial accounts for a selected group of committed agents. Acuity's Commercial Field Underwriter will enthusiastically sell Acuity commercial products to ensure strong growth of profitable business within the Pennsylvania territory. To learn more, click here for Acuity A Day in the Life: Commercial Field Underwriting. ESSENTIAL FUNCTIONS: Visits each agency on a regular basis with the purpose of soliciting new business and enhancing agency relationships. Must be prepared to inspect a risk and to immediately make acceptability and pricing decisions. All the agency's prospects submitted should be reviewed. Make appropriate selection and pricing decisions consistent with Acuity goals for growth and profitability.  Keep abreast of all company underwriting policies, procedures, and guidelines as well as events affecting the industry. Attend meetings as required.  Recommend additional coverages or...
Acuity Insurance Full Time
03/16/2026  
Field Claims Representative - Georgia (North Atlanta Metro
Acuity is seeking a Field Claims Representative to investigate, record facts, preserve evidence, determine coverage. The representative evaluates liability, exposure, subrogation potential and arrange for the disposition of claims through settlement or denial, including litigation. In this role, duties and responsibilities are to be carried out in the field and in person with a high level of frequency. Candidates must be located in, or willing to relocate to or around, the Northern Atlanta Metro area preferred for this opportunity. ESSENTIAL FUNCTIONS: Organizes work and arranges for immediate contact with all pertinent parties surrounding claim assignment. Completes a thorough investigation to determine coverage, assess liability and evaluate damages. Conducts investigations and provides customer follow-up in person. Evaluates, revises or recommends reserve changes. Inspects and determines property damage. Understands basic anatomy, medical terminology and...
Acuity Insurance GA Full Time
03/11/2026  
Field Premium Auditor - MO/KS/AR
Acuity is seeking a Field Premium Auditor to review and complete field premium audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The Field Premium Auditor will answer premium audit related questions from underwriters, agents, and customers, as well as review and resolve premium audit disputes. Internal deadline to apply: March 25th  ESSENTIAL FUNCTIONS: Schedule and complete in-person, virtual, and telephone premium audit appointments with the insured to discuss operations, determine the proper classification(s), and develop the correct exposure. Manage workload by utilizing the audit types available to plan workdays in an efficient, productive manner while keeping current with assignments. Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits. Timely updates for all itineraries and progress reports and weekly submission of expense reports per...
Acuity Insurance MO Full Time
03/10/2026  
Field Premium Auditor - MT/WY/ID
Acuity is seeking a Field Premium Auditor to review and complete field premium audits to accurately summarize exposures for workers' compensation, general liability, and commercial auto policies. The Field Premium Auditor will answer premium audit related questions from underwriters, agents, and customers, as well as review and resolve premium audit disputes. Internal deadline to apply: March 24th  ESSENTIAL FUNCTIONS: Schedule and complete in-person, virtual, and telephone premium audit appointments with the insured to discuss operations, determine the proper classification(s), and develop the correct exposure. Manage workload by utilizing the audit types available to plan workdays in an efficient, productive manner while keeping current with assignments. Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits. Timely updates for all itineraries and progress reports and weekly submission of expense reports per...
Acuity Insurance Full Time
02/27/2026  
Commercial Processor
Acuity is seeking a Commercial Processor to look up, retrieve, review, interpret, input, and ensure the accuracy and completeness of information in a computer system for all commercial lines of insurance across all states of operation. This role includes validating and reconciling system-populated data with source documents, completing required updates in accordance with established guidelines and procedures, and applying critical thinking, interpretation, and sound decision-making related to data and company standards. The position also involves answering a moderate volume of incoming call center calls, completing manual premium calculations, and performing work through an automated queue and electronic document storage and retrieval systems. Internal Application Deadline: March 13, 2026 ESSENTIAL FUNCTIONS:   Receive Commercial Lines new business quotes and start them in the CL Front End System. Review, confirm and input data as requested. (30%) Receive...
Acuity Insurance Sheboygan, WI Full Time
02/26/2026  
Building & Grounds Intern
Acuity is seeking a Building & Grounds Intern to assist with building and grounds maintenance for Acuity properties. ESSENTIAL FUNCTIONS: Performs general building maintenance / custodial tasks including cleaning, painting, and preventative maintenance. Maintains grounds including mowing, fertilizing, watering, turf repair, mulching, and pruning. Plants, fertilizes, weeds and waters annual flowers. Performs landscape construction projects including planting and transplanting trees, shrubs, and perennials. Cleans and places interior silk plants and galleria displays. Shovels snow. Sets up and takes down special events including the Acuity Health Challenge, Acuity FunFest and Town Hall venues. Regular and predictable attendance. Performs other duties as assigned. EDUCATION:     High School diploma preferred. EXPERIENCE:     Building and landscape maintenance experience preferred. OTHER QUALIFICATIONS: Takes...
Acuity Insurance Sheboygan, WI Full Time