04/15/2026
Job Title: Account Specialist - Agency Services
FLSA Status: Non-Exempt
Job Family: Sales
Department: Customer Service - Agency
Location: Corporate Office (Fort Wayne, IN)
JOB SUMMARY Act as a liaison between the insured, agency, and company to professionally provide superior customer service resolving any policy questions, changes, and concerns with accuracy and efficiency. Readily identify coverage needs through developing deep customer relationships and elevating industry forms knowledge. Provide support to the producer from policy issuance as outlined within the agency contract.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Resolve basic questions/issues within established guidelines and workflow expectations according to...
Brotherhood Mutual
Fort Wayne, IN
Full Time
