Overview Risk Control Consultant on the Strategic Risk Team (SRT) plays a key role in supporting underwriting, sales, claims, clients, agents, and brokers by providing expert guidance to key risk and agents/brokers. This position is responsible for tracking Risk Control service requests, handling inquiries, conducting service reviews, onboarding new accounts, and assisting large premium workers' compensation accounts with loss analysis and risk management services. The SRT Consultant will also engage in presenting to key agencies and regional underwriting offices and perform initial onsite Risk control visits to major clients. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. This is a remote position. Responsibilities Inquiry Management: Answer questions and provide support through "Ask LC" and "LC Inquiry" for underwriting, sales, claims, clients,...

Overview AmTrust is actively seeking a skilled Resolution Examiner specializing in Workers' Compensation Claims. The  primary focus will be on negotiating and settling claims efficiently and at a cost effective value. In this role, you will be entrusted with the independent review and resolution of workers' compensation claims; utilizing your expertise in negotiation and settlement strategies to bring claims to resolution posture. Your ability to effectively interact with insureds, claimants, and their legal representatives will be essential in driving timely settlements while adhering to AmTrust’s mission, vision, and values. Responsibilities   Proactively negotiate settlements for workers' compensation claims, ensuring fair and expedient resolutions that meet the needs of all parties involved. Conduct thorough investigations by engaging with insured representatives, claimants, and witnesses to gather critical information...

Overview The Lead Product Owner leads a major product domain within claims & operations, advancing Operational initiatives and projects across the claim & operations organization. The position requires both strategic and tactical capabilities to drive continuous improvement and enhanced business results in claims. The Lead Product Owner is primarily responsible for the most complex, highest-impact initiatives while reporting directly to the Assistant Vice President. Responsibilities · Drive the most complex, cross-functional, high-impact initiatives from discovery through delivery and adoption. · Partner with Product and business stakeholders to develop critical business requirements utilized to support system and technical enhancement efforts throughout the designated Business Units. · Partner with Product and business resources to analyze workflows and processes to identify areas of opportunity and...

Overview The Account Manager is a key contributor to both the Canadian Business Development and Client Management team, supporting Business Development and Operational functions leading to the growth and expansion of AmTrust’s Legal Expense Insurance offering in the Canadian market. This role is responsible for managing existing business partner relationships while simultaneously executing a range of initiatives that support product awareness, partner engagement, and commercial development, and providing support to the general running of the office.   Working within a small, high-performing team, collaborating closely with the Business Development Director and Office Manager while also demonstrating the confidence and judgment required to operate independently when appropriate. Responsibilities · Manage and maintain strong working relationships with existing business partners, acting as a key point of contact for ongoing...

Overview Amtrust Financial Services, a fast growing commercial insurance company, is seeking a Program Claims Manager. The successful candidate will provide oversight of Third Party Administrators in the handling of General Liability, Construction, Excess, Medical Malpractice and Trucking related claims. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigations of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed. Responsibilities Provides guidance, feedback, information to drive results through Third Party Administrators Provide account management and oversight on assigned accounts Assist in claim due diligence as part of the approval process for any new TPA or MGA/TPA partner Lead new...

Overview This position will lead the Pricing & Model Strategy team within Product Management focused on Businessowners Policy (BOP) and Commercial Package Policy (CPP). This team develops and executes on strategies to improve the effectiveness of AmTrust’s pricing sophistication on BOP and CPP through the use of advanced predictive models. This role will collaborate closely with Data Science and Actuarial teams and will analyze production and profit data, competitor behaviors, marketplace dynamics, pricing segmentation and UW analytics to identify opportunities to improve future models or make tactical adjustments to current models. Will partner with senior leaders to formulate and execute on product, pricing and underwriting strategies in collaboration with field sales, underwriting, IT, actuarial, and data science business partners.   This position is hybrid out of any AmTrust office. 4 days in the office, 1 day work from home....

Overview The Accountant III position is part of the AmTrust Risk Solutions team. The Accountant III position will be responsible for assisting in the accounting for Risk Solutions and Warranty legal entities, including but not limited to detailed maintenance of accounting records and related controls, recording journal entries, account analysis and reconciliations, ensuring reported results comply with U.S. generally accepted accounting principles (“GAAP”) and assisting in the preparation of GAAP and Regulatory financial statements for multiple entities. Responsibilities Perform routine financial close activities such as journal entries, account reconciliations, and financial package preparation Perform quarterly balance sheet account reconciliations, cash reconciliations, and investigate unusual items Maintain accurate and detailed quarterly accrual schedules Ensure the accurate and timely recording and reconciliation...

Overview We are looking for a Senior Underwriting Assistant to join our Core Renewal Team! As a Senior Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for starting the underwriting process for the MidAmerica region for existing business. This role will have exposure to all facets of underwriting such as monitoring underwriting tasks in our system, completing endorsements within assigned authority, assigning work out to appropriate contact in departments, and handling smaller renewals based on assigned letter of authority for multiple lines of business. We will provide you with the tools and resources to be successful as you’ll interact with various stakeholders, participate in professional development, and enjoy career growth in your role. As a Senior Underwriting Assistant you will mentor others, lead projects, and help with training of less experienced employees.   This position is a hybrid...

Overview Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Workers’ Compensation Team Lead.  The WC Team Lead works with the Claim Adjusters to manage and ensure the Workers' Compensation claims activities are being handled within the Amtrust Best Practices, develop and maintain professional customer and broker relations by identifying and meeting customer needs.  Ensures that staff demonstrates customer service principles.   This position can offer relocation assistance to Dallas, TX. Responsibilities Together with the Claim Supervisors and Manager develops short-range area plans and budget designed to achieve company goals and objectives. Secures, evaluates and develops staff   Ensures that staff works effectively as a team. Keeps the Claim Supervisors and Manager informed of current case status through regular communications and reports. Ensures that all AmTrust policies,...

Overview Senior Underwriter – AmTrust E&S Insurance Services. This underwriting position is designed for an individual with a minimum of seven (7) years of E&S (excess & surplus lines experience) writing medium to high hazard general liability insurance. Knowledge of ISO coverage forms. Individual account underwriting is required for hazard analysis, rating, pricing, and form selection. In addition, knowledge of industry standard company forms is required to properly underwrite risk.   With this opportunity, you will underwrite and manage a portfolio of hard to place liability risks with tougher exposures considered unique or challenging in accordance with AmTrust E&S guidelines, strategy and profitability standards. The person in this position is responsible for new business development, risk analysis and assessment, coverage evaluation, pricing and contract negotiation in order to maintain and develop a profitable portfolio of non-admitted...

Overview The Head of Agency Services is responsible for managing AmTrust’s agency lifecycle operations, including agency onboarding, appointment, due diligence, compliance, and ongoing servicing. This role ensures that all agency partners meet regulatory, financial, and operational requirements while enabling a seamless, scalable, and efficient experience across the distribution network. The role will oversee day-to-day operational performance, support risk and compliance efforts, and partner across teams to improve processes and enhance the ease of doing business with AmTrust. Responsibilities Establish standardized onboarding procedures to ensure speed, consistency, and compliance Oversee the end-to-end agency appointment process, including contracting, licensing verification, and system setup for all agents that work with our Small Commercial, Specialty Program, E&S, AIID/URU, Surety, Cyber, AmTrust Exec and Specialty...

Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards. Responsibilities Responsibilities · Deliver responsive phone and email support to customers, agents, and internal business partners. · Process and balance transactional activity for large or complex client accounts with...

Overview We are seeking an experienced, detail-oriented National Escrow Officer to join our Houston team in a full-time, in-office capacity. This specialized role focuses on managing complex, multi-state commercial and Energy sector real estate transactions. You will lead the closing process from initial intake through post-closing, serving as the point of contact for buyers, sellers, and lenders. Responsibilities End-to-End File Management Manage the complete real estate closing process from file intake to post-closing. Serve as the primary point of contact for buyers, sellers, and lenders, delivering a seamless and professional closing experience. Navigate and execute multi-state commercial and Energy sector real estate transactions. Financial & Funds Management Manage the collection, balancing, and disbursement of high-volume, multi-state escrow funds and wire transfers. Ensure absolute precision...

Overview Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learning outcomes. Designs and develops learning solutions using various instructional design methods that focus on improving organizational performance.  Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.  Responsibilities Performs learning needs analysis to fully define root cause of learning needs and provide learning strategy solutions to meet the needs. Partners with company leaders and subject matter experts to identify target audience and learning objectives. Set corresponding instructional objectives. Collaborate with cross-functional teams and stakeholders to ensure that instructional design projects support broader business...

Overview The Data Operations VP blends traditional data operations team leadership, ensuring projects are delivered on time while fostering a productive, motivated team environment. They will define processes, manage resources, mitigate risks, and coach team members, acting as a bridge between stakeholders and the team.  The VP of Risk Solutions will report to the SVP RS Data Integrity & Reporting   Responsibilities Risk Solutions Data Operations: Lead and support a team of Analysts in Implementation and monthly processing of data, driving efficiency & continuity. Develop & Drive Processing & Automation for RS client data feeds. Ensure that processes are documented and that data adheres to policies, controls, standards, guidelines, definitions, & processes Ensures that data is integrated and accessible to support the business. Ensures data meets compliance requirements. Constantly...

Overview The Corporate Underwriting Specialist plays a critical role in helping drive profitable growth by serving as a subject-matter expert on underwriting appetite, guidelines, and best practices. This role partners closely with Product, Regional Underwriting, Sales teams to ensure risks are evaluated consistently, efficiently, and in alignment with the company’s strategic objectives. The position focuses on improving underwriting clarity, operational efficiency, and top-line growth—without sacrificing underwriting efficacy or profitability. Responsibilities Leverage industry segment data to drive profitable top‑line growth by helping teams identify and target classes of business aligned with our appetite. Educate the field on cross‑sell strategies, eligible industry segments, and how to effectively assess opportunities. Support Product by providing insight to help adjust underwriting appetite based on portfolio...

Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.    This position is hybrid out of our Cleveland, OH or Southington, CT office.   Responsibilities Acceptance and review of new agency applications. Review of various state laws, rules and regulations to maintain compliance. Utilization of various agency management systems and web-based services. Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes. Adherence to AmTrust and state authority levels and guidelines. Provide necessary information to facilitate state appointments. Participate in research and project initiatives as directed by supervisor or manager. Perform other duties as assigned by supervisor or manager....

Overview The Medical Management Nurse reports directly to the Lead Medical Management Nurse. Performs nursing interventions and/or telephonic case management activities, including prioritizing and managing a caseload of medical and disability workers’ compensation claims. This candidate must be able to channel authorized treatment within the Medical Provider Network and effectively negotiate treatment plans. Provides medical case management through collaboration and communication to promote quality and cost-effective outcomes. Functions as a patient advocate. Maintains a solid understanding of ANV’s mission, vision, and values. Upholds the standards of the ANV organization. Responsibilities 1. On assigned case management cases, assesses severity of the injury, evaluates treatment plans and the extent of disability, and collaborates with all applicable parties in order to establish goals that facilitate a safe/timely return to...

Overview The AmTrust Vested Insured Partnership (VIP) program is a captive program that enables agents and insureds to share in the financial success of their policies placed with AmTrust. The Business Analyst will report to the Vice President, Finance and VIP Program to handle administration of AmTrust’s VIP program and provide sales support to AmTrust sales professionals. Responsibilities Requirements:  Bachelor’s Degree preferred. 5+ years of insurance carrier experience, specifically with sales and underwriting support, processing and customer service. Strong interpersonal skills. Strong organizational skills. Ability to gather and analyze information effectively. Ability to communicate effectively with insurance agencies and AmTrust’s sales and underwriting professionals.   Responsibilities: Set up and maintenance of VIP codes. Monitor VIP value-added services for VIP members, including but not...

Overview The Cyber Underwriter will produce and underwrite new and renewal business within the fast-growing Cyber Division. The role will be responsible for assessing the cybersecurity maturity and insurability of business entities across a wide range of industry sectors. The ideal candidate will be responsible for underwriting new and renewal business, helping improve the technical expertise and underwriting guidelines within the division, as well as developing relationships with our key broker partners to achieve our team’s shared goals. To be successful the candidate must be self-motivated, adaptable to a changing marketplace, and able to work and collaborate as part of a team. Responsibilities Responsibilities Achieve individual and team premium and production goals balanced with maintaining target loss ratios. Demonstrate technical and strategic underwriting skills when assessing each submission for new and renewal...