Overview AmTrust Financial Services, a fast-growing commercial insurance company, has a need for a Clinical Pharmacist. Candidates located within a reasonable commuting distance of our Overland Park, KS office will be considered.   PRIMARY PURPOSE:  The Clinical Review Pharmacist has the responsibility of reviewing the medical necessity, appropriateness, and quality in the appropriate setting for workers’ compensation injured employee as it pertains to their medications. Additionally, they will work with Amtrust adjusters and nurses to take proper interventions in the care of the injured employee. This position primarily requires timely reviews of pharmacy prior authorizations to determine appropriateness and medical necessity of treatment. This position assesses the medical appropriateness of proposed medications for our injured employees and partners with the AmTrust claims team to expedite medically necessary treatment....

Overview Amtrust Financial Services, a fast growing commercial insurance company, is seeking an Excess and Surplus Complex Commercial Claims Adjuster. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle both litigated and non-litigated commercial general liability claims.  The successful candidate will also exhibit a strong proficiency in insurance coverage analysis and risk transfer. This position will report to an AVP of Claims. Responsibilities Recognizing exposures and ensuring reserving is appropriate and timely Evaluating coverage issues and risk transfer opportunities Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed. Effectively...

Overview AmTrust Financial Services, a fast-growing commercial insurance company, is currently seeking a Director, Claims for our Non-Profit segment. The successful candidate will manage and mentor a team of claims professionals handling high-exposure and complex Non-Profit claims. Prior claims experience with social services providers is strongly preferred. We will also consider candidates with significant commercial general liability claims experience, as premises liability accounts for a substantial portion of our claim portfolio. The Director, Claims will provide technical leadership and strategic direction in coverage analysis, liability assessment, damages evaluation, settlement strategy, and litigation management while fostering the professional growth and technical expertise of their direct reports. These claims arise in various jurisdictions throughout the country and, as such, experience in multiple states is required. This position can be located in...

Overview Summary:    The Manager, Finance role requires a strategic and results-driven leader focused on establishing best practices, optimizing processes, enhancing automation, strengthening internal controls, and delivering best-in-class service. This position is responsible for overseeing the daily operations of the Accounts Payable and Expense functions, including leading and developing team members, managing workflows, ensuring financial deadlines are met, and maintaining the accuracy and timeliness of payments and expense processing. The role partners with key stakeholders to support cash flow management, drive operational efficiencies, and lead departmental initiatives. Throughout all responsibilities, the Manager, Finance is expected to champion AmTrust’s mission, vision, and values while upholding the highest standards of integrity, accountability, and service excellence. Responsibilities   Lead, train, develop,...

Overview The Property and Casualty Underwriter administers the underwriting of BOP, package, commercial auto and umbrella accounts in compliance with company guidelines, individual line authority, and pricing standards. They maintain a solid understanding of AmTrust’s mission, vision, and values and uphold the standards of the AmTrust organization. Responsibilities Write and retain a profitable book of business through solid risk analysis, pricing and servicing and share in accountability with team in meeting territory goals. Maintain compliance with state filings and adhere to corporate underwriting and pricing guidelines. Provide timely processing of notices, quotes, binds and endorsements and other service requests within company guidelines. Operate within written individual line of authority and make referrals to Management as required. Obtain facultative reinsurance placements as required per company guidelines....

Overview A Commercial Property General Adjuster is responsible for investigating, evaluating, and resolving large and complex property claims involving commercial buildings, equipment, and inventory. The adjuster must have extensive knowledge of property insurance policies, coverages, and exclusions, as well as the ability to negotiate and communicate effectively with clients, brokers, and other parties. The adjuster must also be able to handle multiple tasks and prioritize workloads in a fast-paced environment. This position has potential to be remote depending on location. Responsibilities Review and analyze complex commercial property claims, including verifying coverage, determining liability, and assessing damages. Conduct thorough investigations, including interviewing witnesses, inspecting property damage, reviewing documents, and consulting experts. Prepare detailed and accurate reports, estimates, and reserves for...

Overview The Nonprofit Underwriter is responsible for driving profitable new business growth and managing the performance of an assigned portfolio of nonprofit agents and producers. Serving as the primary relationship manager for assigned agency partners, this role combines underwriting expertise, strategic agency management, and portfolio oversight to influence production, profitability, and portfolio quality. The Underwriter partners with agents to develop new business opportunities, improve submission quality, and expand market presence while ensuring compliance with Company underwriting authority, pricing standards, and corporate objectives. This position plays a critical role in generating the majority of the Company's nonprofit new business production through a broad network of agency relationships.   This role will require hybrid attendance in one of our AmTrust office locations. Responsibilities · Serve as the primary...

Overview We are seeking experienced professionals to join our Workers’ Compensation team as a Senior Claim Examiner . Both positions play a critical role in managing workers compensation claim files and ensuring compliance with state regulations while delivering exceptional service.   Senior Claim Examiner Manage complex and high-exposure workers’ compensation claims from start to resolution. Investigate claims, determine compensability, set reserves, and negotiate settlements. Serve as a resource for junior examiners and assist with mentoring. Requires 5+ years of workers’ compensation claims experience and strong technical knowledge.   Responsibilities   Thoroughly investigating workers’ compensation claims by contacting injured workers, medical providers, and employer representatives. Determining if claims are valid under applicable workers’ comp statutes. Communicating with medical providers to...

Overview The Underwriting Supervisor directly overseas specific product processes and procedures that align with our business goals in the Healthcare Vertical. Key aspects of this role involves ensuring quality, efficiency and compliance with underwriting and product standards. Communicates to the team management the challenges, progress toward goals, maintenance and oversight of product initiatives. Responsibilities · Manage daily product workflow including task distribution and escalations. · Supervise, train, and mentor emerging team members, provide feedback, and manage product efficiencies and results · Identify, analyze, and resolve issues or complications related to the processes and procedures. · Provide direction and approval to team members while adhering to underwriting and product standards. · Track and maintain desired outcomes and ensure quality of work being completed. · Be willing and able to jump...

Overview The Collections Representative II is responsible for analyzing policy detail  and  data to determine the best course of action for  unpaid  aged balances. Timely resolution of the aged balances is accomplished through obtainment of payment, revision, write off, or referral to  external  collection  agencies . This position supports preservation of AmTrust’s  Vision , Missions, and Values  by providing excellent levels of customer service and sound receivable solutions to all internal and external customers.   Responsibilities Collaborate with team members regarding process improvement and best practices   Research prior account history to identify prior patterns and potential hurdles  in the collection process   Initiate communication via email  and phone  to  past and present customers to provide information on outstanding money owed and various payment options to resolve these...

Overview The Premium Technical Underwriter will partner with AmTrust Excess & Surplus Lines Division (E&S) as well as AmTrust Premium Audit and Billing Departments and the E&S Agents to assist with the procurement, processing, issuance and ultimately the billing and collection of all AmTrust E&S premium audits. They will work in conjunction with the above functions to identify and resolve any issues occurring during the process and work to meet and maintain all applicable processing standards throughout the life cycle of the premium audit, policy endorsement and premium audit billing function.   This position is hybrid out of any AmTrust office. 4 days in the office, 1 day work from home. Responsibilities · Partner with AmTrust Excess & Surplus Lines (E&S) division to establish policies and procedures for end to end of processing of all E&S premium audits. · Assist with any rating related...

Overview We are seeking experienced professionals to join our Workers’ Compensation team as a Senior Claim Examiner . Both positions play a critical role in managing workers compensation claim files and ensuring compliance with state regulations while delivering exceptional service.   Senior Claim Examiner Manage complex and high-exposure workers’ compensation claims from start to resolution. Investigate claims, determine compensability, set reserves, and negotiate settlements. Serve as a resource for junior examiners and assist with mentoring. Requires 5+ years of workers’ compensation claims experience and strong technical knowledge.   Responsibilities   Thoroughly investigating workers’ compensation claims by contacting injured workers, medical providers, and employer representatives. Determining if claims are valid under applicable workers’ comp statutes. Communicating with medical providers to...

Overview The Resolution Adjuster is responsible for prompt and independent review of insurance claims, through effective research, evaluation, investigation, negotiation and interaction with insureds, claimants, and counsel.  The Adjuster is assigned to mid-sized and / or mid-complexity claims in the line of business. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust Claims organization.   This position will focus on long tail / aged New York WC Claims.  Responsibilities   Investigates the claim or coverage by making timely and appropriate contact with involved or interested parties including but not limited to the insured or employer representatives, claimant or injured workers, witnesses and producers. Analyzes coverage that may or may not be applicable to the claim by policy or statutes. Reviews coverage issues as needed and drafts positions as required....

Overview The Client Experience Specialist reports to the Manager, Client Experience and is a member of AmTrust’s Client Experience team. The Client Experience Specialist is responsible for client support throughout the life of the policy. The Client Experience Specialist (CXS)’s goal is to support the Client Experience team to support Sales, Underwriting and Claims to drive retention and growth by creating loyal and satisfied clients while improving loss cost and experience mods.   This position interacts with various agencies/policyholders to facilitate resolution of service issues and ensure timely responsiveness and communication. The CXS is expected to work with the various departments to address and resolve matters appropriately. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities React timely to issues/concerns that an agency or...

Overview The Client Experience Manager, reports to the Manager, Client Experience and is responsible for client support throughout the life of the policy.  The Client Experience Manager (CXM)’s goal is to support Sales, Underwriting and Claims to drive retention and growth by creating loyal and satisfied clients while improving loss cost and experience mods. The CXM will support our internal Sales, Underwriting and Claims teams by working along side them to address anything they need, or a client needs with a regional focus.  This model will allow one point of accountability to address any issues that arise over the life of a policy. Responsibilities The Client Experience Manager will be a proactive consultative resource for the client. They will carry an inventory of 80+ accounts. A mix of agents and insureds. The CXM will utilize claim data and analytics to provide actionable insights for the client to identify...

Overview The Underwriter administers the underwriting and servicing of renewal accounts for brokers and producers assigned within the territory in compliance with company underwriting, authority, and pricing standards upholds the standards of the AmTrust organization. Responsibilities Analyzes, with the highest level of technical expertise and accuracy, exposures to loss, develops an adequate premium charge for the exposure, determine endorsements and exclusions to address loss exposures for the insurance contract, including developing manuscript wording appropriate to the risk. Achieves team/individual production and loss ratio goals with assigned agents / brokers through sound management and marketing.  Works with the most complex issues concerning coverage, terms and conditions, etc.  The underwriter continually analyzes premium and loss results of assigned agents / brokers; by state, major classes of business, etc....

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Overview Seeking a motivated and detail-oriented Entry Level Legal Assistant to join our team. In this position, the successful candidate will provide essential support needed with day-to-day administrative tasks and legal processe Responsibilities Medical records requests, including retrieval, verification, release authorization, uploading, and secure transmission. Schedule conference calls and appointments with doctor’s and clients. Maintain strict confidentiality while complying with HIPAA and state regulations. Communicate with vendors to fulfill records request File and organize legal documents; manage and update case files. Provides information to claims professionals and insureds Answer calls, respond to emails and forward correspondences. Data management utilizing legal software platform and workers’ compensation sites. Perform general administrative tasks such as data entry, scanning, and mail...

Overview The Senior Sales Communications Specialist serves as the primary communications partner for the NAPC Sales organization, responsible for developing and executing strategic internal communications that align sales teams with business objectives, growth initiatives, product strategies, and organizational priorities.   This role partners closely with Sales Leadership, Product Management, Underwriting, Marketing, Operations, and Employee Communications to deliver timely, relevant, and engaging communications that support business performance. The position leads the development of executive messages, sales updates, rate and product-launch communications, intranet content, announcements, presentations, and sales-enablement collateral that help drive awareness, understanding, and adoption across the sales organization.   The role combines strategic communications planning, executive communications, content development, stakeholder management, and...

Overview We are seeking an individual with 4-5 years’ experience as a commercial multi-line renewal underwriter.  The role is dedicated to managing, evaluating, pricing, and retaining existing accounts while maintaining favorable risk exposure and portfolio profitability.  Handling accounts ranging from small to middle market risks and working within defined letters of authority. You will act as primary point of contact for external agency partners and brokers, using data-driven insights to negotiate renewals and ensure long term premium retention. Responsibilities Key Responsibilities Risk Evaluation and Retention: Analyze, assess, and re-underwrite a defined portfolio of Commercial Lines renewal business. Evaluate business risk factors, claims history, financial stability, and loss potential to execute sound retention strategies. Pricing & Optimization: Formulate accurate pricing strategies and premium...