Zenith is a team of Workers’ Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers’ Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. A Brief Overview Under general supervision, performs diverse and complex clerical duties requiring thorough knowledge and understanding of all applicable procedures and policies. Tasks require judgment and initiative. What you will do Responsible for...

A Brief Overview This position is responsible for managing and coordinating the evolution of specific business systems, and customer-facing digital capabilities within the Customer & Broker Experience portfolio, builds and maintains a team relationship between Information Systems and the client organization, and is responsible for translating customer, broker, and business needs into clear product requirements, backlog priorities, and value-driven enhancements. The Product Manager functions as a Product Owner Agent under a Director-level Product Owner and is accountable for day-to-day backlog ownership, requirements definition, and delivery coordination for customer and broker experience journeys, including the Customer & Broker Portal, dashboards/analytics, notifications, identity & access experience, and presentation of AI-enabled underwriting insights. Over time, this role will assume people-management responsibilities as the portfolio expands. This role is...

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Under general supervision, oversees the operations, processes and workflow of a small underwriting team. Team may include: professional employees and/or support staff. May also be responsible for handling a book of business. The essential functions of this position include, but are not limited to, the following: Achieves planned results through decisions and actions based on professional methods, business principles, and practical experience. Creates an environment within the team that fosters creativity, innovation, teamwork, engagement, and growth. As part of the UW Management Team manages peak workloads, develops strategies on how to handle volume in a timely manner. Will recommend or make decisions regarding existing or new programs that...

This role will can filled at either the AVP or VP-level, depending on experience and qualifications.  The selected candidate can report into either our Itasca or East Norriton regional office, and this role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Position Summary Plays a major role in helping Zenith write and retain profitable business. Leads all Safety & Health (S&H) staff and services in multi-branch region. Reports to Senior Vice President of National S&H. Ensures high quality S&H services provided to policyholders, agents/brokers, and internal customers within assigned territory. High proficiency in workers’ compensation insurance and S&H concepts, practices, and procedures. Ensures coordination of day-to-day activities, workflow, and assignment completion for all regional...

A Brief Overview This is a regionally-focused role that will support Large Accounts Underwriting for customers in our Southern region. Candidates must reside in or immediately near a major metro area within Florida and have the capacity to travel throughout the state on a regular basis. Incumbent is a key contributor in marketing the Company and its products and in Agency management.    What you will do Positions Zenith as the expert in Workers’ Compensation. Executes disciplined risk consideration and assumption within a growth mindset. Engage with and position our underwriting discipline and value proposition to external customers (agents and policyholders) to enable growth. Works with Branch Manager to set strategic underwriting direction. Achieves planned results through decisions and actions based on professional methods, business principles, and practical experience. Will recommend or make decisions regarding existing or new programs that have a...

A Brief Overview This is a regionally-focused role that will support Large Accounts Underwriting for customers in our Midwest region. Incumbent is a key contributor in marketing the Company and its products and in Agency management.    What you will do Positions Zenith as the expert in Workers’ Compensation. Executes disciplined risk consideration and assumption within a growth mindset. Engage with and position our underwriting discipline and value proposition to external customers (agents and policyholders) to enable growth. Works with Branch Manager to set strategic underwriting direction. Achieves planned results through decisions and actions based on professional methods, business principles, and practical experience. Will recommend or make decisions regarding existing or new programs that have a significant impact on operations and carry potential consequences if unsuccessful. Works collaboratively with management from other disciplines and...

A Brief Overview This is a team lead position that is responsible for leading a cross functional team towards successful deliveries of IT solutions.   This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the Woodland Hills, CA office on a weekly basis.   What you will do Performs as Scrum or Agile Master for multiple small teams or one large team. Facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning. Track and communicate team velocity and sprint/release progress. General understanding of technical issues within a team. Forms and maintains strong business and stakeholders partnership based on total transparency. Applies principles of logical thinking to define problems, collect data, establish...

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership.   Solicit, underwrite, and price business consistent with the Company's Underwriting Philosophy.   What you will do   Manage an assigned book of Agencies including assisting in development and management of agency business plan. Operates with increased independence, such as taking a lead role in development of agency business plans. Manages book of individual accounts and maintains pricing discipline regardless of market pressures. Expected to be regarded as a workers’ compensation expert by assigned agencies. Coordinates account activity across departments for assigned book. Assists in the development and coaching of support and professional staff. May lead training courses for support and professional personnel....

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Responsible for managing the distribution force for an assigned territory under the direction of the Regional Marketing Officer. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Participates in the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company's pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition....

Remote Servicing Zenith's Midwest Territory primarily IL and WI Responsible for developing and managing the distribution force for an assigned territory. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Leads the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company’s pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition. Builds and broadens relationships between Zenith and our agents and policyholders. The essential functions of this position include, but are not limited to, the following:   Distribution Management:   Role...

The territory for this position is the greater Chicagoland area, the selected candidate must be located in the same general area. Zenith is a team of Workers’ Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers’ Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. A Brief Overview Under general supervision and guidance within specific limits and authority on assignments of larger size and...

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership. Selected candidate must be able to report into the nearest Zenith branch office on a weekly basis . This role may be filled at either the AVP or VP level, depending the experience and qualifications of the selected candidate. Duties As part of the Corporate Underwriting team, strengthen underwriting quality standards in Field Offices through interaction with underwriters on individual accounts and structured group training. Serve as a subject matter expert in policy systems and a business lead in development of reports and resources to continue to enhance our capabilities and processes. Acts as a point of escalation/referral on particularly complex or innovative underwriting decisions. Support various Corporate Underwriting projects that...

Fully Remote Servicing the Eastern Pennsylvania/Greater Philadelphia Territory. Responsible for developing and managing the distribution force for an assigned territory. This includes agency prospecting, appointments, relationship management, and termination if necessary. Trains agents on Zenith as a market including our underwriting appetite, capabilities, advantages, products and services. Works with agents to shape the flow of submissions to ensure acceptable hit ratios and an efficient relationship. Leads the sales process on new and renewal business working collaboratively with underwriting and other departments. Supports the company’s pricing and selection disciplines. Actively seeks opportunities for profitable growth and a better customer experience. Monitors the competition. Builds and broadens relationships between Zenith and our agents and policyholders. The essential functions of this position include, but are not limited to, the following:   Distribution...