CBCS, a division of Cottingham & Butler, is growing and we’re excited to welcome new team members to our Workers’ Compensation team as Claims Administrators. This is a great opportunity to start or build your career in a professional office environment. In this role, you’ll learn how to review and manage medical-only claims while providing helpful, responsive service to our clients. No insurance experience? No problem. We provide training to teach you what you need to know. We’re simply looking for people who are dependable, eager to learn, and comfortable communicating with others. Responsibilities As a Claims Administrator, you will manage a caseload of medical-only Workers’ Compensation claims from start to finish. Your core responsibilities include: Reviewing and evaluating medical-only claims to understand what occurred Communicating with injured workers, medical providers, and clients Documenting claim activity accurately and consistently following CBCS Best...

What our Claims Coordinators do and why it’s important Cottingham and Butler is growing and we are adding Claims Coordinators within CBCS. As a Claims Coordinator, you will be responsible for maintaining and updating our claims system. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham & Butler and CBCS. In practice, the core activities of your job will be to: Provide administrative support to the team Input claim data into the software system Answer phone calls and provide top notch customer service Process paperwork Order reports, bills, and other documents as requested. Strengths and skills necessary for success in the role The ideal candidate will have prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment. If you come from an insurance background that’s great! However, we understand that most people don’t...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2027 Summer Client Service Internship Program. What You’ll Do: As a Client Service Intern, you will be immersed in various aspects of client service, gaining hands-on experience and developing essential skills. Your responsibilities will include: Execute Individual Projects: Take ownership of specific projects by developing solutions to enhance client experience or improve internal company processes. Learn Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time client service role in your specified division. Tackle and Solve Client’s Biggest Challenges: Work closely with clients and C&B team members to identify and address pressing...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2027 Summer Insurance Marketer Internship Program. What You’ll Do: As an Insurance Marketer Intern, you will be immersed in various aspects of the insurance marketing process, gaining hands-on experience and developing essential skills. Your responsibilities will include: Execute Individual Projects: Take ownership of specific projects by developing solutions to enhance client experience or improve internal company processes. Learn Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time marketer role in your specified division. Client and Insurance Carrier Meetings: Attend client meetings with experienced professionals to understand...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven sales-minded individuals for our 2027 Summer Sales Internship Program. What You’ll Do: As a Sales Intern, you will be immersed in various aspects of the sales process, gaining hands-on experience and developing essential skills. Your responsibilities will include: Cold Calling Prospects: Learn to effectively cold call potential clients, introducing them to our services and identifying their insurance needs. Client Meetings: Travel to client meetings with experienced sales professionals, observing and participating in discussions to understand client requirements and how to address them. Industry Knowledge: Dive into industry knowledge by researching market trends, competitor activities, and emerging opportunities. This...

Seasonal Health Coach Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a seasonal health coach to our telephonic health coaching team! This position is expected to last from the end of August through December. Location : Dubuque, IA (open to remote)  Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals.  About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created with the employer's...

Seasonal Health Coach Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a seasonal health coach to our telephonic health coaching team! This position is expected to last from the end of August through December. Location : Dubuque, IA (open to remote)  Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals.  About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created with the employer's...

Seasonal Health Coach Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a seasonal health coach to our telephonic health coaching team! This position is expected to last from the end of August through December. Location : Dubuque, IA (open to remote)  Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals.  About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created with the employer's...

Cottingham & Butler is the 3rd largest privately and independently held insurance brokerage firm. Simply put, we are professional buyers of insurance. As we continue to grow, Cottingham & Butler is actively looking for ambitious and driven individuals for our 2027 Summer Claims Adjuster Internship Program. What You'll Do : As a Claims Adjuster Intern, you will work directly with our clients to help manage their claims. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler Claims Services.  Process Claims : Ensure that clients' claims are handled efficiently by investigating, evaluating, negotiating, and settling different claims on behalf of your clients Basics of Full-Time Role: Gain a comprehensive understanding of the responsibilities and tasks involved in a full-time client service role in your specified division. Client Interaction : Build relationships with clients through friendly...

Lead Operations. Develop People. Drive Results. SISCO is seeking an experienced and strategic Operations Leader to help shape the future of our organization. This role serves as a key partner to leadership and provides oversight across operational functions to ensure exceptional service, operational excellence, employee engagement, and business performance. The ideal candidate is a collaborative, results-driven leader who thrives in a fast-paced environment and has a passion for developing teams, improving processes, and delivering outstanding customer experiences. If you enjoy building alignment across departments, leading change, and creating scalable operational solutions, we'd love to connect with you. What You'll Do As Operations Leader, you will: Provide leadership and strategic direction across multiple operational teams and functions. Partner with organizational leaders to align people, processes, and priorities with business objectives. Drive...

Condition Management Account Coordinator  Location : Onsite in Dubuque, IA. Also accepting remote applicants. HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service  who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the...

Condition Management CNA Location : Onsite in Dubuque, IA. Also accepting remote applicants. HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management CNA role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service  who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to...

Member Services Advocate Member Services Advocates play a critical role in delivering advanced advocacy services, serving as a trusted resource for members navigating complex healthcare and employer benefit situations. This role is intended for experienced professionals with a strong background in health insurance, claims resolution, or benefits administration who can independently assess issues, interpret plan details, and drive outcomes across multiple stakeholders. In this role, you will guide individuals through complex coverage scenarios, resolve escalated claims and billing issues, and partner directly with providers, carriers, and third-party administrators to ensure accurate and timely resolution. This position requires a high degree of ownership, critical thinking, and the ability to manage sensitive or multi-layered issues with minimal oversight. We are seeking candidates who bring proven, hands-on experience navigating health plans and claims processes, including...

Utilization Management Nurse Location : Onsite in Dubuque, IA. Also accepting remote applicants. We are looking for a nurse just like you - a nurse that thrives in a fast-paced environment, enjoys making a difference for patients, and prefers working in a professional office setting with daytime office hours and weekends/holidays off. This position is responsible for working telephonically with providers to evaluate and pre-certify requests such as hospital stays, outpatient surgeries, outpatient tests, care, etc. Review requests and match up to an evidence-based guideline to ensure proper care and ensure the right service is happening at the right time and is medically necessary. In this position you will be handling multiple provider phone calls at any given time and need to be able to handle a very fast paced environment. You will also work closely with participants for referrals to case management and condition management services according to referral criteria and...

Utilization Management Nurse Location : Onsite in Dubuque, IA. Also accepting remote applicants. We are looking for a nurse just like you - a nurse that thrives in a fast-paced environment, enjoys making a difference for patients, and prefers working in a professional office setting with daytime office hours and weekends/holidays off. This position is responsible for working telephonically with providers to evaluate and pre-certify requests such as hospital stays, outpatient surgeries, outpatient tests, care, etc. Review requests and match up to an evidence-based guideline to ensure proper care and ensure the right service is happening at the right time and is medically necessary. In this position you will be handling multiple provider phone calls at any given time and need to be able to handle a very fast paced environment. You will also work closely with participants for referrals to case management and condition management services according to referral criteria and...

The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS’s ancillary claim solutions portfolio. This leader oversees vendor partnerships, solution design, financial performance, and go‑to‑market execution. The role ensures that CBCS delivers high‑value, best‑in‑class solutions that improve claim outcomes and support organizational growth. This position partners closely with claims operations, sales, marketing, finance, and executive leadership to embed solutions into workflows, strengthen client value, and drive adoption across the organization. Key Responsibilities: Vendor & Solution Management Select, negotiate, and manage relationships with solution providers. Monitor vendor performance using KPIs and service standards. Lead continuous improvement based on data insights and client feedback. Maintain strong SLAs and overall service quality. Strategy & Market Positioning Develop...

Cottingham & Butler is looking to add to our Software Engineering team! As a Full-Stack Software Engineer at Cottingham & Butler, you will play a crucial role in building and maintaining web applications for both internal and external users. Additionally, you will develop applications tailored for internal use, contributing to the efficiency and effectiveness of our operations. Key Responsibilities: Design, develop, and maintain web applications. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. Help maintain code quality, organization, and automation. Qualifications: Minimum 3-5 years of applicable engineering experience. Experience with programming languages and frameworks such as  ASP.NET including Blazor, SQL, JavaScript, and AWS . Bachelor’s degree in Computer Science or a related...

Member Service Coordinator Location: Dubuque, IA (hybrid).  What Our Member Service Coordinators Do and Why It’s Important: Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions. In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs. We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as receptionist, scheduler, insurance verification, or within a medical...

Health and Wellness Account Manager – Cottingham and Butler What our Account Managers do and why it’s important Cottingham and Butler’s Health and Wellness division is growing, and we are adding Account Managers to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As an Account Manager you will play an integral role in helping our clients achieve their goal of creating a healthier and more engaged workforce. Daily responsibilities include helping clients understand, implement, and utilize our world class wellness products and services. In practice, the core activities of the job include: Communication : setting up meetings with clients, explaining services, assisting with concerns, carrying out requests, etc. Administrative : putting in work behind the scenes to ensure seamless client implementation and launches of the products.  Collaboration : working with teammates to deliver a quality experience...

Condition Management Account Coordinator  Location : Onsite in Dubuque, IA. Also accepting remote applicants. HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service  who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the...