Member Service Coordinator Location: Dubuque, IA (hybrid).  What Our Member Service Coordinators Do and Why It’s Important: Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions. In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs. We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as receptionist, scheduler, insurance verification, or within a medical...

Health and Wellness Account Manager – Cottingham and Butler What our Account Managers do and why it’s important Cottingham and Butler’s Health and Wellness division is growing, and we are adding Account Managers to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As an Account Manager you will play an integral role in helping our clients achieve their goal of creating a healthier and more engaged workforce. Daily responsibilities include helping clients understand, implement, and utilize our world class wellness products and services. In practice, the core activities of the job include: Communication : setting up meetings with clients, explaining services, assisting with concerns, carrying out requests, etc. Administrative : putting in work behind the scenes to ensure seamless client implementation and launches of the products.  Collaboration : working with teammates to deliver a quality experience...

Condition Management Account Coordinator  Location : Onsite in Dubuque, IA. Also accepting remote applicants. HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service  who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the...

Condition Management Account Coordinator  Location : Onsite in Dubuque, IA. Also accepting remote applicants. HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you! We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service  who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the...

Utilization Management Nurse Location : Onsite in Dubuque, IA. Also accepting remote applicants. We are looking for a nurse just like you - a nurse that thrives in a fast-paced environment, enjoys making a difference for patients, and prefers working in a professional office setting with daytime office hours and weekends/holidays off. This position is responsible for working telephonically with providers to evaluate and pre-certify requests such as hospital stays, outpatient surgeries, outpatient tests, care, etc. Review requests and match up to an evidence-based guideline to ensure proper care and ensure the right service is happening at the right time and is medically necessary. In this position you will be handling multiple provider phone calls at any given time and need to be able to handle a very fast paced environment. You will also work closely with participants for referrals to case management and condition management services according to referral criteria and...

Bilingual Seasonal Health Coach Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a bilingual seasonal health coach to our telephonic health coaching team! This position is expected to last from the end of August through December. Location : Dubuque, IA (open to remote)  Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals.  About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created...

Seasonal Health Coach Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a seasonal health coach to our telephonic health coaching team! This position is expected to last from the end of August through December. Location : Dubuque, IA (open to remote)  Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that target fitness, nutrition, weight, stress, health, and management of life issues. The coaching is a telephonic and e-coaching intervention program driven by comprehensive Health Risk Assessment results. Our health professionals review the participant’s report and work with the individual telephonically to help him or her set personal goals and establish strategies to succeed in accomplishing these goals.  About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created with the employer's...

Who says you can't have it all? Cottingham & Butler Claims Services is offering the opportunity to work in a fast-paced and exciting position with NO commute! That's right - you can do what you love without having to leave your house! We are currently looking for auto liability adjusters (experience with bodily Injury claims required). Qualifications: Minimum of 1 year experience as an auto/liability claims adjuster. License/state experience. Demonstrated knowledge of claims laws and regulations. Strong analytical and problem-solving skills. Excellent communication and negotiation skills. Ability to work independently and in a team environment. Strong organizational and time-management skills. Proficiency in computer programs, including Microsoft Office and claims management software. If you are looking for a position that will allow you to stay in claims, continue to grow in your career, and also have the flexibility that working from home allows,...

SISCO,  a Cottingham & Butler company, is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. We pride ourselves on delivering an effective, yet human, experience by hiring the best employees and equipping them with the best technology. Our company thrives on driven, ambitious individuals like you. The SISCO Account Manager serves as the primary point of contact for assigned brokers and clients, ensuring their inquiries are addressed promptly and accurately. This role requires close collaboration with internal departments within SISCO, including Customer Service, Implementation, and Enrollment, to provide high-quality service and facilitate the effective handling of client requests, including standard and non-standard reporting needs. Essential Functions: 1.    Deliver exceptional service to clients, including prompt responses to inquiries, analysis of plan performance, regular review sessions, and...

Bilingual RN Case Manager Location : Onsite in Dubuque, IA.  We are seeking a compassionate and detail-oriented Bilingual RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment. This role is based in our Dubuque office and is also available remotely.  Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case outcomes, including cost savings and...

RN Case Manager Location : Onsite in Dubuque, IA. Also accepting remote applicants.  We are seeking a compassionate and detail-oriented  RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment.  Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case outcomes, including cost savings and quality improvements. Qualifications: Education:...

RN Case Manager Location : Onsite in Dubuque, IA.  We are seeking a compassionate and detail-oriented  RN Case Manager to join our team. This role is responsible for delivering comprehensive case management services across the continuum of care. The RN Case Manager will assess, plan, implement, coordinate, monitor, and evaluate care for assigned consumers, ensuring quality outcomes and cost-effective treatment.  Key Responsibilities: Provide telephonic case management and utilization review for assigned consumers. Develop, implement, and monitor individualized care plans to ensure quality and cost-effective outcomes. Collaborate with healthcare providers, payors, and internal teams to coordinate care. Serve as a liaison between consumers and benefit administrators, ensuring clear communication and support. Track and report case outcomes, including cost savings and quality improvements. Qualifications: Education:  RN licensure in the State of Iowa...

Cottingham & Butler Claims Services (CBCS) was built upon driven, ambitious people like yourself. “Better Every Day” is not just a slogan, it is a promise we make to ourselves and our clients. We are looking to hire an experienced Midwest Work Comp Claims Supervisor to our team. We are looking for someone who is eager to motivate and develop adjusters of all levels. If you're ready to make a significant impact and drive excellence, we want to hear from you! Key Expectations for the Claims Supervisor Role: Accountability and Feedback: Ensure that the team receives regular, high-quality feedback to drive accountability. Team Metrics:  Maintain weekly metrics in the green. If a team member is not meeting expectations, develop and document plans with the Claims Manager to improve performance. Quality Service Review (QSR) Scores:  Achieve monthly QSR scores of 90%+ for the team and address any underperformance with actionable plans. Monthly Meetings: Arrange...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

Utilization Management Assistant Location : Onsite in Dubuque, IA. Also accepting remote applicants. Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off , this is the role for you!  The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a...

Workers Compensation Claims Adjuster (Northeast Jurisdictions)  Location: Work from Home Who says you can't have it all? Cottingham & Butler Claims Services (CBCS) is offering the opportunity to work in a fast-paced and exciting position with NO commute! You will be working from home so previous workers compensation adjusting experience is required (i.e. taking statements, paying lost wage benefits, filing state forms, denying claims, subrogation, litigation, etc.). As a Work Comp Adjuster, you will be responsible for investigating, evaluating, negotiating, and settling workers compensation claims on behalf of our clients. The ideal candidate will have excellent communication and negotiation skills, be detail-oriented, and possess a strong understanding of workers compensation laws and regulations. You will be communicating with a wide variety of individuals, to include CEO's, claimants, providers offices, and attorneys. Experience handling claims in multiple...

Regional Sales Leader, Employee Benefits Location: Des Moines, IA Cottingham & Butler is seeking an Employee Benefits sales leader for our Des Moines, IA office. As the Sales Manager of our regional office, you will drive profitable growth in employee benefits, spearhead sales initiatives, and deliver exceptional value to our clients. Your leadership will be pivotal in developing a high-performing team that achieves sustained success. Don’t miss your chance to be part of one of the largest and fastest growing insurance brokerages in the nation. Key Responsibilities: Sales Leadership:  Take charge of the regional employee benefits sales efforts, combining marketing, sales, and analytical strategies to cultivate and close business with target customers. Drive new business through hiring, managing, and developing sales executives. Attend sales calls to assist in closing deals and build strong personal relationships with sales producers. Strategic Vision:  Execute...

Cottingham & Butler is seeking a highly motivated Software Engineer with deep AI expertise  to join our IT team. This role is central to our mission of transforming how we deliver brokerage, claims, and client service experiences by harnessing artificial intelligence. You will design, build, and deploy AI-powered systems and tools that streamline operations, enhance decision-making, and unlock new levels of productivity across the enterprise. This is a foundational hire  for our AI capability and will work directly with business and technology leaders to identify, prototype, and scale AI solutions that matter. Key Responsibilities Design and develop AI-augmented tools and workflows. Architect intelligent agents to access insights and automate tasks. Integrate AI models into software applications to solve business-related problems. Develop scalable and robust AI infrastructures. Stay up-to-date with the latest AI trends and technologies. Collaborate...