Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Southborough, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Be main conduit of communication to insured and handle day-to-day correspondence with client (email, phone) for commercial accounts  Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured   Act as the relationship builder with the account   Communicate with carriers and insured to respond to their questions and/or issues  Investigate audit discrepancies and...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious   Benefit & Technology Implementation Specialist   to join our team. This position will report to our agency located in   Mansfield, MA . The ideal candidate will be motivated to succeed, is well organized, able to prioritize,   is   able to work well with a team , and adapts quickly to change .    Responsibilities:   Works with new clients to set up their benefits module in ADP Workforce Now prior to their first payroll with HRK .     Set- up   new   and maintain existing Carrier Connections (EDI feeds) to streamline benefit administration.    Partner well across team and organizational lines.   This position requires   deep knowledge...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Senior Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Serve as the primary liaison between clients and internal teams Build and maintain long-term, trusted relationships with key stakeholders Conduct regular account reviews to assess performance, needs, and opportunities Develop and execute account plans to meet client objectives and company revenue goals Identify upselling and cross-selling opportunities Coordinate onboarding, implementations, and ongoing...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Medicare Administration Support Assistant to join our team. This temporary position will report to our agency located in Putnam, CT. Expected Timeframe is a minimum of September through March. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Answer incoming phone calls in a professional, courteous, and helpful manner Schedule client appointments for the Medicare team using a shared Outlook calendar Coordinate, confirm, and update appointments to help ensure schedules remain accurate and organized Receive, review, and organize completed documents from clients Accurately enter...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Enrollment Specialist to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Build and configure Open Enrollment and New Hire cases across systems Review case details (dates, carriers, products, platforms, licensing) Manage Microsoft Bookings, Teams chats, and Outlook calendar entries Maintain booking links, case communications, and platform access Partner with Account Managers, Implementation Managers, and internal teams Gather and validate requirements, timelines, and special considerations Communicate enrollment details to Benefit Counselors, including: Schedules...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Senior Assistant to join our team. This position will report to our agency located in Reese, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Operate digital, multi-line phone system, distributing work to various departments as required.   Assist Account Managers and producers to process telephone service requests, including but not limited to policy endorsements, cancellations, billing and identification card issuance. Thoroughly and accurately document agency management system as required. Maintain thorough knowledge of agency procedures....

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Personal Lines CSR to join our team. This position will report to our agency located in Bonita Springs, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Assists clients with cancellations, telephone inquiries, mail requests and other services as needed Binding, filng/data entry Order policies and request endorsements from the company as required Policy verification assistance Updating Certificates of Insurance Requesting Loss Runs Provides solutions and resolves issues for clients in a timely and effective manner Order renewal, expiration lists as needed and review lists to determine...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Account Manager to join our team. This position will report to our agency located in Farmington, CT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position. Responsibilities: Serve as the operational lead for each client’s renewal cycle, ensuring all activities are completed proactively, accurately, and on schedule. Collaborate with brokers to assess client trends, identify issues, and surface opportunities for enhanced solutions or cross‑selling. Partner with benefits analysts to market renewals, evaluate carrier options, and prepare polished, accurate proposals. Review proposals thoroughly,...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Producer to join our team. This position will report to our agency located in either Palm Beach Gardens, FL, West Palm Beach, FL or Miami, FL. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. .    Responsibilities:   Conducting sales, service, and solicitation of all forms of insurance business Participating in team sales situations with other producers and support personnel.  Maximizing growth and client retention through superior customer service  Developing accounts and cross selling available products and services  Generating and pursuing new client opportunities  Presenting our services and...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in office position. Responsibilities: Assist with commercial lines needs for the region, as needed Assist Account Managers and Account Executives with day-to-day servicing of commercial accounts Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes Prepare and issue certificates of insurance, binders, and endorsements Process policy changes, renewals, and cancellations in agency management systems Gather...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Management Assistant to join our team. This position will report to our agency located in any of our Northern NE offices: Barre, VT, Claremont, NH, Keene, NH, or New London, NH. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Schedule, confirm and manage appointments for benefit counselors. Coordinate daily schedule to maximize efficiency and accommodate client needs. Answer incoming phone calls, emails and inquiries in a timely & professional manner. Provide outstanding customer service by assisting clients with scheduling questions and general benefit enrollment information. Work closely with benefit counselors to ensure accurate scheduling and communication to client. Maintain accurate client records and appointment...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Associate Account Manager to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in office position. Responsibilities: Support Account Managers servicing Large Complex accounts Respond to routine client inquiries regarding policies, certificates, billing, and coverage changes Prepare and issue certificates of insurance, binders, and endorsements Process policy changes, renewals, and cancellations in agency management systems Gather underwriting information and application materials Maintain accurate client files in accordance with agency...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Coordinator to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: Work directly with the account manager to support the service, retention, and growth of assigned employee benefits clients. Serve as a backup point of contact when the account manager is out of office or unavailable. Communicate professionally with clients, employees, carriers, vendors, and internal team members. Triage group-level and employee-level service issues. Track open service items and ensure timely follow-up...

Grow with Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Contract & Compliance Specialist to join our team. This position will report to our agency located in Cranston, RI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This can be an in-office or hybrid position.   Responsibilities: Represent and protect Hilb in the drafting and negotiation of various types of agreements with Hilb’s employee benefits clients. The Contracts Manager works with Sales, Service, Operations, Finance, Compliance, and Legal to reach the desired business goals of Hilb, while managing the firm’s risk. You will be responsible for successfully completing the drafting, negotiation, and execution of client...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Claims Advocate & Risk Control Specialist to join our team. This position will report to our agency located in our Northern NE offices: Keene, NH, Claremont, NH, New London, NH or Barre, VT. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Serve as the primary point of contact for all client claim matters Provide claim reporting guidance, oversight, and ongoing monitoring Conduct formal claim reviews and deliver stewardship reports Coordinate litigation strategy and defense counsel relationships Advocate on behalf of clients to ensure timely and equitable claim resolution...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commerical Lines Account Manager to join our team. This position will report to our agency located in Bellville, TX. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business Handle billing, service and endorsement requests and process necessary paperwork associated with requested Act as liaison between...

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager who has a focus in handling transportation accounts to join our team. This position will report to our agency located in Woodcliff Lake, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities:      Handle a dedicated book of business with transportation customers. Information gathering, preparing applications, quoting, renewal marketing, handling endorsements and accurate file documentation, etc. Interact and create relationships with producers, and carriers Maintain knowledge of all company systems and offerings Qualifications: Highschool or...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Senior Associate Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Manage client relationships  Partner with PL Account Managers to service existing customers as needed Manage customer inquiries and follow up as needed Work and monitor a daily task list Effectively and accurately document all correspondence in our Client Management System. Participate as a team member in a fast-paced, growing environment open to continuous improvement and training. Qualifications: High school...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to our agency located in Williston Park, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.  Responsibilities: Manage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration. Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries. Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel. Accurately and...