For more than two decades, On Call International, a leading provider of travel risk management and travel assistance services, has helped millions of people with their travel problems, big and small. From serious medical and security emergencies, to lost passports and missing luggage, On Call is dedicated to our mission of helping travelers every day—and now YOU have a unique opportunity to help us carry out this mission! We have an exciting opportunity for a Global Security Specialist in our Salem, NH office. This position will report to the Global Security Services Manager. The Global Security Specialist is required to support On Call International personnel and clients by providing in depth global security insight and advice, monitoring geo-political climates and incidents, coordinating response in the event of security related situations, and providing a variety of training on best security practices. Performance Objectives Gain understanding of the Global...

Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries worldwide.  Organic growth and over 60 successful acquisitions have grown our 2022 Gross Written Premium (GWP) to $5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference.  Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great workplace.      TMHCC Stop Loss, a $2 billion division within TMHCC, leads the way in providing medical stop loss insurance sold to employers. Medical Stop Loss provides an added layer of insurance protection to employers who choose to self-fund their health benefit plans. Self-funding can incur risks from catastrophic claims, and Medical Stop Loss insurance from Tokio Marine HCC is designed to protect...

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has a Summer 2025 Underwriting Internship opportunity at our Los Angeles home office. We are looking for a college student who is interested in turning their educational studies into practical work experience while working alongside our surety contract and commercial underwriters.  Position Overview The Intern will learn surety underwriting concepts while providing administrative support to our team of underwriters. Performance Objectives Data Entry: Enter and verify information on proprietary software and database Underwriter Support: Accurately set up files within expected timeframes while adhering to established standards, gather financial information Finance: Learn preliminary credit and financial analysis, verify credit Broker Communication: billing, process status inquiries Expectations Become familiar with TMHCC Surety Group and what we do Understand...

Solutions Architect Sacramento, CA or Los Angeles, CA (Onsite) Tokio Marine HCC, a global power in the specialty insurance industry, is seeking a Software Solutions Architect with a passion for organization, problem solving, mindfulness, and a drive to learn and grow with a world leading company in a unique industry. What we offer Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do About the role We are looking for a dedicated and detail-oriented Solutions Architect to join our casualty team. Work with stakeholders in a technical capacity to solve their critical needs and challenges. Define requirements for solutions including services, products, technologies and capabilities that may require hardware, software, networking, cloud architectures, communications, or other specialized knowledge to design,...

Tokio Marine HCC – Surety Group Underwriting Trainee Do you have a good understanding of financial statements (i.e., profit & loss, balance sheet, income statement, cash flow)? Do your writing skills show your ability to present information in an analytical manner? Are you looking for an opportunity with steady, long-term growth potential? Are you willing to work in Los Angeles for one year, and then relocate and expand your career at a Surety Group branch office elsewhere in the US? If you answered “yes!” to those questions, Tokio Marine HCC - Surety Group has an exciting Underwriting Trainee opportunity that can launch your career in a new direction.  We are looking for individuals who will analyze financial information, learn the foundations of surety underwriting, and become future leaders of the company.   While we will teach you technical terms, processes, and responsibilities on the job, we’re looking for your strengths to help build the...

Global Assistance Coordinator - Customer Service Hybrid role in our Salem, NH office. On Call International is seeking a Global Assistance Coordinator. This position will be responsible for supporting the Global Response Center in all aspects of opening and managing various types of emergencies, medical, and travels cases. This role will be handling inbound triage calls, after-hour customer service inquiries, and facilitating payments for airline tickets, funeral home expenses and other emergency travel needs. If you are a compassionate person with strong communication and customer service skills, please read on and apply! What we offer:  Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do Over the course of your first 6 months, you will be trained in all aspects of supporting our Global...

Global Assistance Coordinator - Customer Service Hybrid role in our Salem, NH office. On Call International is seeking a Global Assistance Coordinator. This position will be responsible for supporting the Global Response Center in all aspects of opening and managing various types of emergencies, medical, and travels cases. This role will be handling inbound triage calls, after-hour customer service inquiries, and facilitating payments for airline tickets, funeral home expenses and other emergency travel needs. If you are a compassionate person with strong communication and customer service skills, please read on and apply! What we offer:  Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do Over the course of your first 6 months, you will be trained in all aspects of supporting our Global...

Global Assistance Coordinator - Customer Service Hybrid role in our Salem, NH office. On Call International is seeking a Global Assistance Coordinator. This position will be responsible for supporting the Global Response Center in all aspects of opening and managing various types of emergencies, medical, and travels cases. This role will be handling inbound triage calls, after-hour customer service inquiries, and facilitating payments for airline tickets, funeral home expenses and other emergency travel needs. If you are a compassionate person with strong communication and customer service skills, please read on and apply! What we offer:  Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do Over the course of your first 6 months, you will be trained in all aspects of supporting our Global...

Global Assistance Coordinator - Customer Service Hybrid role in our Salem, NH office. On Call International is seeking a Global Assistance Coordinator. This position will be responsible for supporting the Global Response Center in all aspects of opening and managing various types of emergencies, medical, and travels cases. This role will be handling inbound triage calls, after-hour customer service inquiries, and facilitating payments for airline tickets, funeral home expenses and other emergency travel needs. If you are a compassionate person with strong communication and customer service skills, please read on and apply! What we offer:  Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do Over the course of your first 6 months, you will be trained in all aspects of supporting our Global...

Financial Systems Analyst - Corporate Houston, TX Office (Onsite) Tokio Marine HCC, a global power in the specialty insurance industry, is seeking a Senior Accountant with a passion for organization, problem solving, mindfulness, and a drive to learn and grow with a world leading company in a unique industry. What we offer Competitive salary and employee benefit package  Strong learning culture  Growth perspectives  6% 401K match  20 days of PTO and 2 Floating Days  Paid parental leave An opportunity to love what you do About the role We are looking for an experienced and detail-oriented Financial Systems Analyst to join our corporate team. Help drive the company forward, implementing and maintaining our departmental data system, overseeing system enhancements, and ensuring that all processes are completed effectively and efficiently. Key Responsibilities Analyze, setup, and test programs to ensure accurate financial results...

Claims Assistant Onsite in Salem, New Hampshire Position Type: Full-time  Please note that this is an in-office role   For more than two decades,  On Call International , a leading provider of travel risk management and travel assistance services, has helped millions of people with their travel problems, big and small. From serious medical and security emergencies, to lost passports and missing luggage, On Call is dedicated to our mission of helping travelers every day—and now YOU have a unique opportunity to help us carry out this mission! What we offer: Competitive salary and employee benefit package Strong learning culture Growth perspectives 6% 401K match 20 days of PTO and 2 Floating Days Paid parental leave An opportunity to love what you do   We have an exciting opportunity for a  Claims Assistant in our Salem, NH office. Support day-to-day activities within the claims team. Manage the claims mailbox, answer claimant queries, provide timely...

Tokio Marine HCC - Public Risk Group,  a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police department, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states.   Hybrid Work Schedule or Remote (depending on location)   Commercial Underwriter   We are looking for an Underwriter who is innovative, can build relationships, and thrives in a fast-paced environment, we have an exciting opportunity for an Underwriter to join our underwriting team. This position will review insurance applications to evaluate, classify, and rate each risk to determine acceptability, coverage, and pricing. Establish, maintain, and develop agency and/or broker...

Tokio Marine HCC - Public Risk Group, a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police department, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states. Ideal candidate lives within reasonable commuting distance to Hartford, CT or Mount Kisco, NY and is comfortable with a Hybrid In-Office Work Schedule (3 days In-Office, 2 day WFH). Product Owner As a Product Owner for Public Risk Group, you will be responsible for owning a portfolio of technology platforms and developing the capabilities required to support your customers. You will drive the growth and utilization of our technology platforms and be responsible for new and improved solutions and capabilities that enhance...

Customer Care Representative Columbia, MO Full-time, 40 hours/week, 8:00 AM - 5:00 PM or 10:00 AM - 7:00 PM Pay negotiable commensurate with experience Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety. What We're Looking For High energy and excitement for helping others Curious minds with an inherent eagerness to learn and adapt Excellent verbal and written communication Passion, drive, and work ethic to succeed within the company, team, and individually It Would Be Great If You Have These Skills Already Customer service or insurance industry experience Bachelor's or Associate's Degree (not required) MO Property and Casualty License (not required) Comfortability with navigating basic CRM software and some data entry...

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has a Summer 2025 Underwriting Internship opportunity at our Los Angeles home office. We are looking for a college student who is interested in turning their educational studies into practical work experience while working alongside our surety contract and commercial underwriters.  Position Overview The Intern will learn surety underwriting concepts while providing administrative support to our team of underwriters. Performance Objectives Data Entry: Enter and verify information on proprietary software and database Underwriter Support: Accurately set up files within expected timeframes while adhering to established standards, gather financial information Finance: Learn preliminary credit and financial analysis, verify credit Broker Communication: billing, process status inquiries Expectations Become familiar with TMHCC Surety Group and what we do Understand file...

Overview: As Lead Actuarial Risk Modeler , you will utilize your actuarial and risk modeling skills with specialized expertise in cyber to support Tokio Marine Holdings model development, validation, and analytics. This position will be located in Metro Atlanta area (Duluth, GA) joining a bright team of experts in risk modeling, analytics, research, and development.   Performance Objectives: Cyber and Cat Analytics : Expert user of vendor cyber models and applied analytics supporting various functions in risk management and underwriting. Research and Catastrophe Model Evaluations : Develop benchmarks and validate model components and results presenting conclusions and recommendations to stakeholders. Actively research in the field of cyber and (man-made) accumulation risks. Cyber and Cat Model Development : Apply specialized actuarial and cyber expertise to develop risk models for cyber and other perils – (man-made) accumulation risks and natural catastrophe....

Job Summary Has ownership for "top line" revenue of On Call International, with direct management responsibility of Regional Sales Directors to increase outbound sales efforts and obtain new clients while thinking strategically about the business to ensure new markets and new channels are penetrated effectively. Working with the Senior Director of Sales and Marketing, develops sales plans with key performance objectives and timelines to achieve sales targets and then implements the sales plan in collaboration with the Sales and Marketing team with an eye towards market trends, competitive intelligence, and customer feedback to position On Call for continued growth. In addition to hitting performance targets, recruits, trains, and supports internal salespeople to further the sales objectives laid out by the management team as well as manage external sales relationships both with outside sales agents as well as the Regional Sales Director team.   Key Responsibilities...

What we offer 6% 401K match  20 days of PTO and 2 Floating Days  Comprehensive Benefits Paid parental leave *Please note this is a non-exempt, hourly role* Job Summary Performs a variety of accounting activities such as processing accounts receivable invoices, issuing statements, and managing collections. Responsibilities include matching payments, coding transactions, and communicating with customers, vendors, and various departments within the organization to resolve outstanding receivables and address issues related to accounting policies and procedures. Ensures the accuracy and efficiency of the accounts receivable process for assigned accounts. Key Responsibilities Maintain customer accounts in PeopleSoft and obtain appropriate documentation, including credit applications and payment terms agreements. Code, review, and process customer invoices to the appropriate workflow in Esker. Review customer payments for compliance with company...

Tokio Marine HCC – Surety Group, a member of the Tokio Marine Group of Companies, has an opportunity for an Accounts Receivable Assistant at our Los Angeles, CA home office.    Do your organizational skills and reliability make a positive difference for others? Do you notice details that others miss? Do you enjoy keeping busy? We are looking for an individual who is efficient, accurate and detail-oriented and who enjoys data entry, mail sorting and other administrative tasks in a fast-paced environment. Key Responsibilities This position will be responsible for: Accurately sorting and categorizing incoming mail. Entering numerical information into the cash logging system with a strong attention to detail. Communicating with team members and associates from other departments to obtain necessary information to complete tasks accurately and efficiently. Performance Objectives and Timeline During the first 30 days: Become familiar with sorting and...

Account Receivable Assistant Tokio Marine HCC is a great place to work, learn, and grow, with opportunities across all departments. Tokio Marine HCC—Cyber & Professional Lines Group is seeking a self-motivated Account Receivable Assistant to join our growing team.  Job Summary At Tokio Marine HCC , the Account Receivable Assistant will support the Accounting Department by maintaining an up-to-date accounts receivable system with primary focus on cash application and processing of return premiums. Key Responsibilities Download daily bank details for ACH, Wire, and Lockbox payments into document management system. Apply cash receipts daily in accounting system. Track down support for unidentified cash receipts. Follow up on short paid and overpaid items with brokers and underwriters (via phone or email). Update document management system with all relevant correspondence. Deposit checks received in the office via desktop deposit. Assist...