Position Summary:      The Benefits Analyst is responsible for interpreting Summaries of Benefits and Coverage (SBCs) and any client-specific benefit information provided to accurately complete the department’s Project Requirements Document (PRD), and benefit book templates.  Key Responsibilities:   Work with the Project Manager to understand the changes needed or the collateral to be created for the client.   Obtain all necessary background information and materials and ask relevant questions to enable project completion.   Effectively interpret SBCs, SPDs, benefits summaries and marketing spreadsheets and ensure the information is accurately transferred to or annotated in the PRD and other benefit templates.    Review all work for consistency, accuracy, and wholeness.   Ensure edits consistently follow our Higginbotham standard for benefits information.    Promptly inform Project Manager and Content Writer when...

About the Role: As a Benefit Specialist at McGohan Brabender, you will be at the forefront of our mission to provide comprehensive benefit solutions to our clients. As part of an Account Management team, you will collaborate closely with clients, insurance carriers, and internal teams to design, implement, and manage employee benefit programs that align with our clients' objectives and meet the needs of their workforce. Newly hired Benefit Specialists will begin their journey at McGohan Brabender as part of our Benefit Specialist Academy , a structured onboarding program designed to build a strong foundation for success. For the first three months, each new team member will work with a dedicated trainer who provides hands-on instruction, support, and coaching. This immersive experience allows new hires to gradually learn the intricacies of the role, develop key skills, and build confidence before joining an Account Team. By the end of the Academy, Benefit Specialists will be...

About the Role: As a Benefit Specialist at McGohan Brabender, you will be at the forefront of our mission to provide comprehensive benefit solutions to our clients. As part of an Account Management team, you will collaborate closely with clients, insurance carriers, and internal teams to design, implement, and manage employee benefit programs that align with our clients' objectives and meet the needs of their workforce. Newly hired Benefit Specialists will begin their journey at McGohan Brabender as part of our Benefit Specialist Academy , a structured onboarding program designed to build a strong foundation for success. For the first three months, each new team member will work with a dedicated trainer who provides hands-on instruction, support, and coaching. This immersive experience allows new hires to gradually learn the intricacies of the role, develop key skills, and build confidence before joining an Account Team. By the end of the Academy, Benefit Specialists will be...

About the Role: As a Benefit Specialist at McGohan Brabender, you will be at the forefront of our mission to provide comprehensive benefit solutions to our clients. As part of an Account Management team, you will collaborate closely with clients, insurance carriers, and internal teams to design, implement, and manage employee benefit programs that align with our clients' objectives and meet the needs of their workforce. Newly hired Benefit Specialists will begin their journey at McGohan Brabender as part of our Benefit Specialist Academy , a structured onboarding program designed to build a strong foundation for success. For the first three months, each new team member will work with a dedicated trainer who provides hands-on instruction, support, and coaching. This immersive experience allows new hires to gradually learn the intricacies of the role, develop key skills, and build confidence before joining an Account Team. By the end of the Academy, Benefit Specialists will be...

Higginbotham , a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for an Account Manager in our Lehi, UT office.   Each Account Manager is a critical member of our production team and is responsible for: Supporting Broker’s production team by providing strong technical expertise and administrative services relevant to account placement and client service activities. Communicating with clients and underwriters to ensure accurate account information. Preparing submissions for markets and quote cover letters to clients. Reviewing policies and other documents received for accuracy. Supporting inputting and updating current client information in all required systems Preparing accounts for renewal and may solicit new or renewal business as directed by Broker. Fulfilling assigned account transactions, internal processing and necessary document preparation, e.g., endorsements, change...

Position Summary: We are seeking a skilled and proactive IT Technician to support, maintain, and improve our organization’s IT infrastructure. The ideal candidate will troubleshoot hardware and software issues, assist users with technical support, and ensure systems run smoothly and securely. This role plays a critical part in ensuring business continuity and supporting our compliance with IT policies and best practices. Supervisory Responsibilities:   None Essential Tasks: Diagnosing and troubleshooting technical issues across hardware, software, and network systems Providing step-by-step guidance and walkthroughs to customers and team members Install, configure, and perform minor repairs on computer hardware and software systems Helping customers diagnose technical issues in person or remotely Deliver remote and on-site technical support to end-users. Maintain optimal functionality of computer systems and related technologies. Support software updates,...

Position Summary:   The Account Production Manager position was established to aid in growing and maintaining a Managing Director’s book of business. Supervisory Responsibilities:   None Essential Tasks: Responsibilities related to Existing Accounts: Help gather exposure updates and applications for renewals. Track and ensure service timeline items are completed. Manage daily task tracker of ongoing follow up items. Verify renewals are booked and items issued (COI, auto ID cards, etc). Track claims submitted to the claims department and aid with quality control. Aid in marketing strategy for renewals. Help evaluate incumbent and alternative markets. Track account details: coverage in place, coverage opportunities, and cross-sell data. Track client retention initiatives: events (Colonial, hunting, lunch, etc), birthday email, gifts, etc. Responsibilities related to New Business: Help coordinate new business marketing efforts (documents to marketer,...

Position Summary: We believe in doing more than just managing memberships and policies — we build lasting relationships and deliver peace of mind to our clients. We’re looking for detail-oriented, client-focused Client Service Manager to be a vital part of our in-office team.  This isn’t just another desk job — it’s your chance to make a meaningful impact every day by helping rental car businesses grow protect what matters most. Supervisory Responsibilities: None Essential Tasks: Be the go-to support for producers and clients, ensuring memberships and insurance coverage is handled smoothly and professionally Process and deliver membership document, schedule training, and much more all with accuracy and care Communicate and resolve billing and membership questions with efficiency and tact Communicate directly with clients and colleagues to gather details and provide service to help grow the business Support Producers and Marketing Executives with technical...

Position Summary:   The Commercial Lines Account Manager   provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Supervisory Responsibilities:   None Essential Tasks: Collectively plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Generating premium allocations for clients; advanced Microsoft Excel proficiency Negotiating rate terms and conditions with Carriers on behalf of clients Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) Prepares...

Position Summary:   The  Personal Lines Insurance Account Manager will be responsible for managing a book of insurance business, marketing new and renewal business, and rounding out client accounts. In addition to client relationships, an Account Manager also maintains positive relationships with internal and external stakeholders. Supervisory Responsibilities:   None Essential Tasks: Assisting the Personal Lines Sales Producer in maintaining the client's insurance policies Preparing endorsements to send to the insurance carriers  Assisting with cancellations of policies Educates clients about coverages and make recommendations as needed to meet client insurance needs Handles renewals and remarkets as needed. Develop proposals and may present to clients. Handles or refers insured’s questions or delegates to appropriate team member Actively refers clients to Benefits and Commercial Lines departments for solicitation of new business Maintains detailed...

Position Summary:  The Commercial Lines Support Representative is responsible for assisting with Commercial lines department with administrative tasks. Essential Tasks: Process incoming/outgoing mail Attaching documents Invoicing & billing Policy Issuance Servicing customer needs Various other clerical tasks and projects as instructed Core Competencies: Ability to Analyze and Solve Problems : Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner Attention to Detail : A strong focus on completing tasks and projects accurately and thoroughly Communication Skills : Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences Timely Task Completion : Ability to finish tasks and projects efficiently, managing resources and priorities effectively Team Collaboration : Willingness to work together with others, promoting teamwork and supporting...

Position Summary:  The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...

Position Summary:  The Commercial Lines Client Service Manager   is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities: None Essential Tasks: Prepare endorsement requests to send to insurance carriers Follow-up on receipt of endorsements to existing policies Processing endorsements, including invoicing and delivery to client Processing of audits, including verification of rates, exposures, and prior premiums Handling/processing of cancellations and billing issues Communication with staff and clients as needed to gather needed information for changes to policies Knowledge of and adherence to, agency procedures Provide technical support to Marketing Executives and Producers as needed Establish and maintain relationships with both internal and external clients Core...

Position Summary: The Financial Reporting Manager reports to the Chief Accounting Officer and is responsible for leading the Company's financial consolidation and external reporting processes while delivering timely, accurate financial information that supports executive decision-making. This role oversees enterprise-wide financial reporting, technical accounting, operational reporting, and KPI/dashboard development across a multi-entity organization.   As a key business partner, the Financial Reporting Manager collaborates closely with Accounting, Treasury, Operations, and M&A teams to ensure financial reporting is accurate, compliant with U.S. GAAP, and aligned with the organization's strategic objectives.   Supervisory Responsibilities: Collaborate with Accounting, Treasury, FP&A, Operations, and M&A teams to improve reporting processes and financial transparency. Build trusted relationships with business leaders by providing timely, accurate, and...

Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients. Supervisory Responsibilities: None Essential Tasks: • Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests • Assists in marketing of accounts as directed by account managers • Assists with the preparation of reports, proposals and other presentation materials • Audits billing statements for accuracy on behalf of clients • Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc • Assists in processing necessary paperwork for submission to carrier –implementation • Attend local enrollment/client meetings as needed • Delivers outstanding customer service • Maintains agency files accurately and consistently • Attends and completes any training sessions or...

Position Summary:   The Commercial Lines Account Manager   provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Supervisory Responsibilities:   None Essential Tasks: Collectively plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Generating premium allocations for clients; advanced Microsoft Excel proficiency Negotiating rate terms and conditions with Carriers on behalf of clients Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) Prepares...

Position Summary: The Certificate Processors are responsible for issuing new and renewal certificates. They review, compile, and deliver information critical to providing exceptional service and business support for commercial lines clients. Supervisory Responsibilities:   None Essential Tasks: Responsible for issuing new and renewal certificates for commercial line clients. Provides customer service for insured parties requesting certificates of insurance Reading & interpreting data to compare against policy guidelines Utilizes the agency management system (Applied Epic), spreadsheet software and word processing software to obtain insurance data and issue certificates May review insurance contracts to determine type of certificate and required information Initiates communication with Account Managers and others to obtain information Processes and prints insurance documents Prepares documents for mail Core Competencies: Ability to Analyze...

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an opening for a Compliance analyst in our Lehi, UT office. Compliance Analyst is a critical member of our compliance team and is responsible for: Reconciliation of premium and taxes between management system and reporting system to ensure accuracy. Preparation of premium tax reports. Review premium contracts for accuracy and compliance with state regulations. Responsible for accurate reporting and adhering to all reporting deadlines. Processing tax payments as needed to state insurance departments and recording payments through management system. Communicating with internal staff and state agencies to ensure compliance of contracts and reports. Provides backup and assistance to complete other accounting tasks as needed. Location: Lehi, Utah. This is an in office position. Required Skills/Abilities: Excellent written...

Position Summary: The Senior Account Manager position maintains a professional relationship with our clients through exceptional customer service. Senior Account Managers are assigned a book of business comprised of mainly level-funded and self-funded accounts. They are responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business. Senior Account Managers serve as advocates to our clients and their employees through positive relationships with the various carriers and continuous education. Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Comprehensive knowledge and execution of self-funded accounts Handles or refers all service requests by our clients Initiates and handles marketing of accounts...

The Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing policies, endorsements, audits, and cancellations. Supervisory Responsibilities:   None Essential Tasks: Preparing and processing endorsements requests for submission to insurance carriers, including invoicing, and timely follow-up to confirm receipt. Verification of rates, exposures, and prior premiums to ensure accurate policy records. Handling/processing policy cancellations, billing inquiries, and related issues with attention to detail and efficiency. Work closely with Senior Insurance Managers for the review and approval of endorsements and renewals. Provide exceptional client service and support policy retention efforts through proactive communication and problem-solving. Respond to and process certificate of insurance (COI), ID Cards, and billing questions as...