A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As a Business Systems Analyst Intern, you’ll be joining a collaborative team within our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As a Software Engineer Intern, you’ll be joining a collaborative team within our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11 week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to pursue a...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Associate Claims Adjuster Intern, you’ll be joining a collaborative group of Adjusters in our Claims Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Underwriting Intern, you’ll be joining a collaborative team in our Personal Lines Underwriting Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Associate Claims Adjuster Intern, you’ll be joining a collaborative group of Adjusters in our Claims Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Underwriting Intern, you’ll be joining a collaborative team in our Commercial Lines Underwriting Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11 week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Policy Rating Technician position consists of the processing of applications of insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines under general supervision. Responsibilities Rates and/or codes new business, renewals, endorsements, cancellations and performs other policyholder service functions. Accurately enters business on CRT. Maintains policy files in proper order. May communicate by phone or letter with agents and company departments. Interprets and applies verbal and/or written instructions, manuals and rates. May prepare requests for reports from information or service bureau. Assists with other duties as assigned within the department or elsewhere on request....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Auto Physical Damage Adjuster investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability Make payments in accordance with coverage, damage, and liability determination and perform other functions or duties to properly adjust the loss Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products Learn and comply with claim handling procedures Develop...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Field Property Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes s pecial investigation activities with an emphasis on investigating possible fraudulent activity.  This is a field based position, travel will be required within Central/Eastern Massachusetts, with occasional travel to other areas as required. Responsibilities Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability Make payments in accordance with coverage, damage, and liability determination and perform...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This job is responsible for supervising and coordinating activities within an assigned Claims Division area of responsibility involving the products or services of the Company by working individually or through associates. Work is performed independently. Responsibilities Make suggestions and recommendations as to the hiring, termination, advancement, promotion or any other change of status of associates. Assist management by supervising office/department activities in accordance with Company policies and applicable laws. Supervisory responsibilities include but not limited to: training and developing associates and conducting performance appraisals; planning, assigning, and directing work to meet Company objectives; ensure that associates...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of risks Acquires a...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area. Work is performed under close supervision. You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  Responsibilities Communicate and work with customers and associates at all levels Review and answer inquiries from customers Handle an average of 35-45 inbound calls per day, and be responsible for end-to-end call resolution Make computer inquiries and entries relating to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of risks Acquires a...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Branch Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products. Learn and comply with claim handling procedures. Develop skills in claim negotiations and settlements. Effectively service needs of agents, insureds, and others. Meet with people involved with claims, sometimes outside of our office...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This Senior Claims Specialist - Bodily Injury handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation, claim resolution and coverage analysis. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision. Responsibilities Investigate assigned claims, confirm coverage, and verify damages Initiate initial claims handling Recommend and maintain appropriate claim file reserves Evaluate, negotiate and settle claims Experience attending mediations and trials; prior experience in this is preferred. Experience reviewing medical records, to evaluate causation and...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Branch Claims Representative II handles first party personal property and commercial property claims through the life-cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately. Responsibilities Investigate first party personal property and commercial property assigned claims, confirm coverage, verify damages, and determine liability where applicable Take loss reports directly from insureds and/or claimants and/or their representatives Assist with claims related phone calls and handle incoming correspondence Evaluate and settle assigned claims based upon investigative results Demonstrate...