A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Policy Rating Technician is responsible for general clerical duties within the Personal Lines Underwriting Department in support of the Underwriting Operations. This job consists of the processing of applications for insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines. This position will oversee general receptionist duties which includes, but not limited to, adhering to our corporate security measures for visitors and vendors, clerical functions as assigned and documenting visitor traffic. These duties are performed under general supervision. Responsibilities Type forms, reports and memos as directed. May prepare requests for reports from information or service bureaus....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Mailing Services Technician consists of filing all agent mail; sorting and processing all incoming and outgoing mail and the knowledge of and assembly of full policies. Work is performed under close supervision. Responsibilities Sort and process in-coming and out-going company mail Accurately file agency mail by numerical agency code and name Check and determine the most prudent mailing method Thoroughly review filed documents and/or assembled policies for accuracy Operate mailing equipment and computer applications Maintain regular and predictable attendance according to an assigned work schedule at a Company-approved work location Requirements A high school diploma or a general education degree (GED) is required One to two years...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Personal Lines Underwriter, you will collaborate with assigned agencies to strengthen our relationships to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines, executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts with varying degrees of complexity, and assists in the training and mentoring of co-workers. Work is performed under limited supervision.   Responsibilities Build, maintain, and enhance positive working relationships with all assigned agency staff Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners Coordinate the quoting process...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description As a Customer Service Representative you will process requests from customers, answer customer questions regarding existing business, and direct incoming work to the appropriate area. Work is performed under close supervision. You will be expected to provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  Responsibilities Communicate and work with customers and associates at all levels Review and answer inquiries from customers Handle an average of 35-45 inbound calls per day, and be responsible for end-to-end call resolution Make computer inquiries and entries relating to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter 1 collaborates with assigned agencies to strengthen our relationships in order to create a consistent underwriting experience that agency partners can depend on. This job also applies insurance coverage rules and guidelines and executes the underwriting decision-making process according to Company underwriting philosophy on a wide range of accounts. Work is performed under limited supervision. Responsibilities Build, maintain, and enhance positive working relationships with all assigned agency staff Assist in creating, executing, and maintaining a streamlined underwriting experience for agency partners Coordinate the quoting process and presentation of new business and renewal proposals Coordinate and ensure the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This Bodily Injury Claims Specialist handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation, claim resolution and coverage analysis. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision. Responsibilities Investigate, determine coverage, evaluate the amount of loss, analyze legal liability, and make payments in accordance with coverage, damage, and liability determination, under general guidance from leadership, injury claims Analyze and interpret policy coverage and determine liability and damages Negotiate claim settlements in accordance with company...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Branch Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability Make payments in accordance with coverage, damage, and liability determination and perform other functions or duties to properly adjust the loss Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products Learn and comply with claim handling procedures Develop...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Associate Underwriters experience a structured training program designed to incorporate a variety of professional development opportunities including hands-on training, industry specific coursework, mentoring, and job shadowing to gain a strong foundation of industry knowledge to become a Personal Lines Underwriter. Under supervision of mentors and management, Associate Underwriters underwrite individual insurance applications within guidelines set for the issuance of policies. Responsibilities Utilize underwriting criteria to evaluate individual risk of polices including: physical property evaluations, driving records, financial ratings, and loss experience Interact with peers, independent agency representatives, and vendors to collect risk information,...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This job consists of the processing of applications of insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines under general supervision. Responsibilities Accurately enters business on CRT. Maintains policy files in proper order. May communicate by phone or letter with agents and company departments. Interprets and applies verbal and/or written instructions, manuals and rates. May prepare requests for reports from information or service bureau. Assists with other duties as assigned within the department or elsewhere on request. Requirements A high school education or its equivalent is preferred. Six months to one-years’ office experience in related...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This Branch Claims Representative handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Work is performed under general supervision. Responsibilities Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability Make payments in accordance with coverage, damage and liability determination and perform other functions or duties to properly adjust the loss Study insurance policies, endorsements, and forms and apply coverage analysis skills Demonstrate proficient knowledge of claim handling...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As a Business Systems Analyst Intern, you’ll be joining a collaborative team within our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As a Software Engineer Intern, you’ll be joining a collaborative team within our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11 week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you need to pursue a...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Underwriting Intern, you’ll be joining a collaborative team in our Personal Lines Underwriting Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Associate Claims Adjuster Intern, you’ll be joining a collaborative group of Adjusters in our Claims Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Underwriting Intern, you’ll be joining a collaborative team in our Commercial Lines Underwriting Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 11 week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the fundamentals you...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description The Policy Rating Technician position consists of the processing of applications of insurance, renewals, endorsements, cancellations, audits, binders and related material following specific procedures and guidelines under general supervision. Responsibilities Rates and/or codes new business, renewals, endorsements, cancellations and performs other policyholder service functions. Accurately enters business on CRT. Maintains policy files in proper order. May communicate by phone or letter with agents and company departments. Interprets and applies verbal and/or written instructions, manuals and rates. May prepare requests for reports from information or service bureau. Assists with other duties as assigned within the department or elsewhere on request....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of risks Acquires a...