A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of risks Acquires...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Associate Systems Engineer installs, configures, and supports computer equipment, system software, and applications. This position includes training and development to build the foundational skills of an Associate Systems Engineer 2. Work is performed under close supervision in a manner that is consistent with standards, best practices, and procedures. Responsibilities Review project assignments with management or other team members. Learn and accurately use tools and techniques as practiced, acquired, or adopted within the Division to successfully support systems. Provide status reports where required. Learn the applicable processes and procedures and then perform the functions of upgrading and applying patches to software and/or...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description This job learns how to assist with the IT security of the Company and its affiliates by learning the process of investigating security alerts, responding to security incidents, and handling other security responsibilities. The person in this job is also expected to learn how to cultivate an environment of IT security compliance by enforcing corporate policies and facilitating corporate compliance with external regulatory requirements, technical standards, and best business practices in an effort to uphold confidentiality, integrity, and availability of our infrastructure. Work is performed under close supervision. Responsibilities Provide status updates to leadership or other team members. Learn how to comprehend, write, and maintain...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Our Commercial Lines Underwriter I is responsible for understanding and applying insurance coverage, rules and guidelines, as well as executing the underwriting decision-making process according to Company underwriting philosophy. Work is performed under general supervision. Responsibilities Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make underwriting decisions Read, interpret, and react to documents such as policies, manuals, forms, and endorsements to understand their meaning and use Assemble information, develop opinions, and clearly express decisions using sound reasoning and judgment Analyze loss experience, financial conditions and physical characteristics of...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Underwriting Intern, you’ll be joining a collaborative team in our Commercial Lines Underwriting Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 10-12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description The Auto/Physical Damage Claims Representative investigates, evaluates, and determines the appropriate disposition of all types of claims arising out of the Company’s business. This job also provides service to agents, insureds, and others in the course of handling those claims to their conclusion. Work is performed under general supervision. Responsibilities Investigate, evaluate, and settle entry-level insurance claims Study insurance policies, endorsements, and forms to develop foundational knowledge of Company insurance products. Learn and comply with claim handling procedures. Develop skills in claim negotiations and settlements. Effectively service needs of agents, insureds, and others. Meet with people involved with claims,...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Associate Claims Representatives handle entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely. Associate Claims Representatives are enrolled in a structured training program that is designed to promote professional development and advancement within our company through extensive hands-on training, as well as educational resources to gain a strong foundation of industry knowledge. Successful Claims Adjusters will excel in this role and be prepared for future roles within Concord Group Insurance....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our Human Resource Generalist is responsible for ensuring the day-to-day operation of assigned HR functions.  The Generalist will have primary responsibilities and serve as a back-up to other team members.  Our Generalist is a critical team member who partners with internal departments, is a point of contact for employees and vendors, and enables HR to successfully support both employee and business needs.  Responsibilities Be available to receive and courteously respond to employee and vendor inquiries across a broad array of HR topics; provide resolution or a resource to address their needs Facilitate new hire on-boarding procedures, documentation, and deliver orientation Advise and coach people leaders regarding appropriate performance management...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Associate Underwriters experience a structured training program designed to incorporate a variety of professional development opportunities including hands-on training, industry specific coursework, mentoring, and job shadowing to gain a strong foundation of industry knowledge to become a Personal Lines Underwriter. Under supervision of mentors and management, Associate Underwriters underwrite individual insurance applications within guidelines set for the issuance of policies. Responsibilities Utilize underwriting criteria to evaluate individual risk of polices including: physical property evaluations, driving records, financial ratings, and loss experience Interact with peers, independent agency representatives, and vendors to collect...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Branch Claims Representative II handles first party personal property and commercial property claims through the life-cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately. Responsibilities Investigate first party personal property and commercial property assigned claims, confirm coverage, verify damages, and determine liability where applicable Take loss reports directly from insureds and/or claimants and/or their representatives Assist with claims related phone calls and handle incoming correspondence Evaluate and settle assigned claims based upon investigative results Demonstrate...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims.  The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely. Responsibilities Demonstrate customer service skills and managing FNOL intake Managing a high volume of incoming calls Scanning and indexing claim file documentation Ability to multitask in a fast-paced environment Ability to learn basic insurance fundamentals Other related duties as assigned by supervisor Requirements High school diploma or GED required General clerical skills Professional telephone manner Excellent interpersonal and organizational skills Proficient in a PC Windows...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description As a Customer Service Representative, you will provide exceptional service to our agency partners and policyholders by developing, and maintaining, deep knowledge of our products, systems and services in order to effectively respond to their daily inquiries and communications.  This critical resource serves as a mentor to junior team members, and maintains broad visibility across the company in order to develop and deliver top-quality service standards.  Success in this role provides extensive career path opportunity throughout the organization. Responsibilities Responsible for servicing agents and policyholders with information relating to policies including bills, payments, coverage information, etc. Handle an average of 35-45 inbound...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Effectively apply the Commercial Lines Underwriting process to accomplish the objective of selecting profitable business while maintaining productive relationships with an assigned group of agents. The Commercial Lines Underwriter will accept, reject, or modify policy coverages, and establish a logical pricing approach for new business submissions and policy change requests. Responsibilities Review and analyze risk characteristics associated with small to medium commercial policies Work within underwriting guidelines to reject, or modify policy coverages for new business submissions and policy change requests Effectively communicate our underwriting guidelines, positive and negative underwriting decisions, and other related matters to...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Job Description Our role as a Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes s pecial investigation activities with an emphasis on investigating possible fraudulent activity.  This is a field based position, travel will be required within Southern Maine, with occasional travel to other areas as required. Responsibilities Field appraise losses of all types for both personal lines and commercial lines claims Take loss reports directly from insureds and/or claimants and/or their representatives....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description: This job consists of providing feedback, training and educational material to claim associates throughout our operating states from a Home Office setting or other location. Responsibilities: Review and monitor open files. Aid with coverage, liability and damage determinations. Review closed files to provide feedback to claim handlers. Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices. Be responsible to oversee and coordinate various projects assigned, requiring communication with regional or branch claim offices. Develop and present educational material to claim associates in classroom and remote settings. Work effectively with associates and customers at all levels....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Our role as a Senior Field Claims Representative will be responsible for the investigation, evaluation and settlement of assigned claims involving 1st Party Homeowner and Commercial Property claims. This role is a field-based position and will require travel to loss sites to evaluate the damages. This also includes s pecial investigation activities with an emphasis on investigating possible fraudulent activity.  This is a field based position, travel will be required within Central/Eastern Massachusetts, with occasional travel to other areas as required. Responsibilities Field appraise losses of all types for both personal lines and commercial lines claims Take loss reports directly from insureds and/or claimants and/or their representatives....

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Hello, future Concord Group Insurance Intern! We’re very excited to welcome you to our team this summer! As an Application Development Intern, you’ll be joining a collaborative team of Developers in our IT Department. During your internship, you’ll receive all the support you need to be successful including on-the-job training and mentorship from our talented team members. You won’t just be job shadowing, you’ll be doing real work through a series of projects and tasks designed by our senior leadership team. Our 12-week program is structured to provide you with a well-rounded education in the insurance industry and an opportunity to explore the many career paths our company has to offer. The goal of our program is to provide you with all the...

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description Description Our Field Marketing Representative is responsible for communicating and training on Company products and services, developing marketing strategies, and increasing sales with agents to increase our property/casualty and life insurance business. Work is performed independently. Responsibilities Develop and communicate strategic marketing plans to agents to ensure the expanded use of Company products and services that will provide profitable growth for the Company. Analyze, monitor, and review loss ratio and agency production to achieve established goals. Develop solutions with agencies and provide consistent follow up in order to obtain desired results. Recommend and take necessary action if desired results are   not met....