The  Inside Sales Representative in this role is responsible for telephone marketing and sales of insurance products to members/clients. Meets established sales targets and other quality of business factors.   Assist customers with product information and recommendations for the life and health products offered through the Affinity Group. Work with business and marketing units to encourage and promote customer retention. Your Impact: Sells insurance products to prospective member/clients by making and receiving telephone calls. Prospects and produces new life, health, disability, dental and other product lines offered to Affinity Group Associations. Responsible for meeting individual sales and quality of business targets. Reviews and analyzes sales reports and other data to monitor progress towards stated goals and provides input to management to help identify opportunities to improve sales.  Utilize marketing campaigns, advertising, and other marketing methods to meet...

The   Accounting Supervisor, AVMA   PL   is responsible for   managing the day-to-day operations of the   Accounting   staff responsible for AVMA Professional Liability   (PL)   Insurance. Applying principles of   Accounting   in order to   track and analyze financial information, and to prepare financial reports. Supervises assigned accounting team members to ensure   timely   and   accurate   activity and transactions. Serves as the main point of contact when issues arise relating to AVMA Professional Liability Insurance Lines accounting transactions.   Your Impact:   Supervise, coach, train, and provide leadership and guidance to the   AVMA PL   Accounting team; assign performance goals; write and deliver performance appraisals and corrective action.   Monitor daily workflows of the   AVMA PL   Accounting team to ensure service levels and timelines are   being met .   Oversee cash...

The Accounting Specialist, AVMA PL is responsible for daily tasks assigned (as listed below) over the AVMA Professional Liability (PL) insurance lines of business. Applying principles of Accounting in order to track and analyze financial information, and to prepare financial reports. Ensure timely and accurate activity and transactions for areas assigned. Your Impact: Processing daily workflow as assigned over the AVMA PL Accounting areas to ensure service levels and timelines are being met. Specific workflow processes may include a combination of the following: Process daily invoice importing for assigned AVMA PL accounting lines of business. Reviewing accounts for accuracy and complete information before posting batches. Complete balancing to source documents. Process daily cash receipt imports from various sources, including reconciling receipts from source documents/reports to bank activity, and posting to the accounts system and general ledger....

The Customer Service Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts.   Your Impact: Provide excellent customer service via phone to clients. Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls. Assist with processing client requests received via mail, fax, and email. Update and maintain customer records in the administration system. Process and analyze new business transactions, policy transactions, and correct company records to adjust errors. Mail specified forms and route completed forms for processing.   Successful Candidates Will Have: High School diploma or General Education degree (GED). 1-2...

Oversees the management and analysis of reinsurance claims, including complex and high value exposures. Ensures accurate reporting, billing, and recovery of reinsurance assets while acting as a subject matter expert on treaty agreements. Partners with claims teams to support effective handling, optimize recoveries, and maintain compliance with contractual requirements. Your Impact: Evaluate underlying claims to determine reinsurance applicability and coverage alignment with precision. Interpret reinsurance treaties to drive accurate reporting and ensure full contractual adherence. Collaborate cross functionally with underwriters, brokers, and actuaries to assess claim developments and optimize outcomes. Enforce strict compliance with internal protocols while upholding operational integrity and consistency. Successful Candidates Will Have: Bachelor's degree required; reinsurance certifications preferred (e.g., ARe, CPCU, AIC) 5+ years of reinsurance...

We are seeking a highly motivated and results driven full-time Senior Account Manager to join our Temporary Staffing Workers Compensation team. This is an opportunity to join an experienced team that supports one of the largest wholesale temporary staffing programs in the country. The ideal candidate thrives in a fast paced, team oriented, and highly collaborative environment, with frequent communication and partnership among program leadership, senior account managers, and lead program producers. This role is responsible for managing and retaining a book of business, building, and maintaining strong relationships with agency partners and carrier underwriters and delivering exceptional service throughout the renewal process. The Account Manager will play a critical role in negotiating competitive renewal options, ensuring accuracy and efficiency in policy servicing, and contributing to best-in-class customer experience within the wholesale brokerage industry. Your Impact:...

We are seeking a driven, relationship focused New Business Broker to lead growth within an assigned region. In this role, you will play a key part in expanding our healthcare portfolio by building strong agency partnerships, delivering a compelling value proposition, and generating high quality submission flow. You will collaborate closely with internal teams and carrier partners to evaluate risk, develop strategic business plans, and drive profitable premium growth. This is an opportunity for a results-oriented professional with strong underwriting expertise and a passion for client service to make a meaningful impact within a dynamic and growing organization. Your Impact: Achieve or exceed production goals for written policy and premium within your assigned region Build and strengthen insurance agency partnerships through in person meetings, phone outreach, and technology enabled engagement Deliver the PMC Healthcare value proposition while driving high quality...

We are seeking an Underwriter Assistant with experience in underwriting for business auto and other commercial package lines, including general liability, business property, and cargo. This role supports account servicing, eligibility evaluation, and post-sale client servicing. The ideal candidate demonstrates strong judgment and brings hands-on coverage experience to help support a profitable and well-managed book of business. Your Impact: Determine eligibility of incoming commercial insurance submissions Use underwriting tools and historical reports to make sound underwriting decisions which help ensure a profitable book of business Work with senior underwriters to strive for a book of business with a loss ratio lower than 40% Review motor vehicle records and determine eligibility for drivers Re-rate or revise rating as needed Document underwriting decisions Successful Candidate Will Have: Home state Property & Casualty insurance license preferred...

The  Customer Service Representative – Contact Cente r provides frontline support to policyholders, addressing inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Customer Service team. Collaboration, teamwork, and strong communication within the team are key to success.  This role has an anticipated start date of March 2026. Your Impact:   Respond to customer inquiries via phone, email, and chat in a professional, courteous and timely manner  Escalate complex issues to senior team members or management as needed  Research and resolve customer questions related to coverage, claims, billing, and policy details.  Maintain accurate records of customer interactions and transactions  Identify...

While this is a remote role, candidates are required to reside within a 50-mile radius of our office locations. Candidates must reside and be authorized to work in the United States. Office locations: Burlingame, CA / Glendale, CA / Mt. View, CA / Guilford, CT / Clearwater, FL / Miami, FL / Palm Beach Gardens, FL / Sunrise, FL / Chicago, IL / Peoria, IL / Boston, MA / Worcester, MA / Bethesda, MD / Hunt Valley, MD / Grand Rapids, MI / Southfield, MI / Eden Prairie, MN / Kansas City, MO / Charlotte, NC / Raleigh, NC / Berkley Heights, NJ / Albany, NY / New York, NY / Uniondale, NY / Boardman, OH / Cincinnati, OH / Cleveland, OH / Dublin, OH / Philadelphia, PA / Pittson, PA / Dallas, TX / Houston, TX / Tyler, TX / Mount Pleasant, WI We’re seeking a Bilingual (French) Customer Service Representative to serve as the primary contact for customers, agents and clients in the US and Canada.  This individual determines appropriate action to be taken using knowledge...

The Senior Captive Implementation Manager (SCIM) is responsible for overseeing assigned new business implementations and managing select renewal activities that require review and approval from the Department of Insurance. The SCIM serves as the project manager of these new implementations and certain renewal functions. The SCIM is accountable for delivering new implementation business results. The SCIM will work independently and oversee key functions within the Captive Implementation Department and if designated, can serve as departmental lead. This position requires critical thinking, effective communication, and organization. The SCIM must be creative and enjoy working within an entrepreneurial environment that is mission-driven, results-driven and community oriented.  The ideal individual will be organized and able to maintain a realistic balance among multiple priorities, can exercise good judgment in a variety of situations and demonstrate strong written and verbal...

The Senior Auto Property Adjuster is responsible for handling complex and high exposure to auto property damage claims from initial assignment through final resolution. This role requires advanced technical expertise, strong investigation skills, and the ability to manage claims involving significant damages, liability disputes, or litigation. The Senior Adjuster serves as a subject matter expert, supports less experienced adjusters, and ensures claims are handled efficiently, accurately, and in compliance with policy provisions and regulatory standards. Your Impact: Investigate, evaluate, and resolve complex auto property damage claims, including total losses, multi vehicle accidents, and claims involving disputed liability. Review coverage, determine liability, and assess damages through thorough investigation, documentation review, and collaboration with appraisers, vendors, and legal counsel. Negotiate settlements with claimants, attorneys, and third parties to reach...

The Claims Accountant is responsible for managing and analyzing financial transactions related to insurance claims. This role ensures the accuracy of claims payments, reserves, and reporting while maintaining compliance with regulatory requirements and company policies. The position works closely with the claims department, accounting, and auditors to improve financial processes and support strategic decision-making. Your Impact: Track, reconcile, and analyze loss payments to ensure accuracy and proper accounting treatment. Reconcile claims bank accounts daily/monthly and resolve discrepancies between bank statements, claims disbursements, and accounting records. Reconcile TPA funds held balance. Ensure timely and accurate month-end and year-end closings related to claims. Identify and resolve discrepancies in claims transactions. Develop and implement process improvements to increase efficiency and accuracy. Partner with the claims department to support accurate...

As a Customer Service Representative , you will serve as a key point of contact for our customers, acting as a liaison, providing product and service information, and resolving issues with professionalism and efficiency. The ideal candidate is genuinely passionate about helping people, thrives in a fast-paced environment, and brings empathy, patience, and strong communication skills to every interaction. You’ll play a vital role in ensuring our customers receive exceptional service by responding to inquiries, addressing concerns, and supporting their insurance needs with accuracy and care. If you enjoy problem-solving, can think on your feet, and are committed to delivering a great customer experience, we’d love to meet you. Your Impact: Handle incoming customer calls with professionalism and efficiency Assist customers with policy details, claims inquiries, and billing or premium-related questions Review policy coverage to determine eligibility and respond...

We are looking for a passionate and solution-oriented Service Network Account Manager (SNAM) to join our team. In this role, the SNAM will be responsible for multiple independent service provider (ISP) accounts. The SNAM’s responsibilities include managing the operations of an independent service provider network, growing the network and establishing and maintaining processes and systems to provide services to the customer including performance management and credentialing. A SNAM recruits, signs, trains, measures performance of servicer(s) and renegotiation of rate(s) by maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow our network, managing and strengthening ISP relationships, identifying new service opportunities, and coordinating with internal teams to deliver on client expectations. A SNAM will also be responsible for submitting project requests to IT and working with them to resolve issue(s) or implement...

The Underwriter of Employer Stop Loss is responsible for evaluating and analyzing risk. This role involves reviewing submissions, assessing medical and financial risk factors, and determining appropriate pricing and terms in alignment with company underwriting guidelines. The Underwriter works closely with sales, brokers, consultants, and underwriting team to ensure profitability and growth within the stop loss product line. This is a hybrid position based out of our office in Newtown Square, PA. Your Impact: Review and analyze employer stop loss data, including claims experience, demographics, and plan design. Assess medical conditions and financial risks to determine appropriate coverage terms and pricing. Apply underwriting guidelines and company policies to maintain a balance between risk acceptance and profitability. Work collaboratively with sales teams, brokers, and consultants to gather necessary information and provide competitive quotes. Ensure underwriting...

The Claims Support Representative is the first point of contact for customers initiating insurance claims.  This role is responsible for managing customer inquiries and claim submissions, ensuring accuracy and efficiency in the intake process. This crucial step sets the foundation for the claims management journey and plays a key role in shaping overall customer experience. Your Impact: Customer Interaction: Respond promptly to customer inquiries, address concerns with professionalism, and provide clear guidance throughout the claims filing process. Act as the primary point of contact, ensuring a seamless customer experience until the claim is successfully submitted to the carrier for processing. Claim Processing: R eceive, review, and process insurance claim documents for carriers, ensuring accuracy and compliance with company policies and procedures. For certain carriers, this role involves directly entering benefits into their CRM system, requiring...

We are looking for Claims Assistant to join our team. This role will be responsible for assisting the claims auditor by ensuring filings, documentation, and reports are accurately and timely entered into our databases. Your Impact: Assists claimants, providers, and clients with problems or questions regarding their claims and/or policies Ensuring compliance with state laws, company policies, and procedures in all claim-related activities Monitor incoming emails and enter information received in database within 24 hours Enter 50% notices/Trigger Diagnosis Reports and alert nurse on any potentially large claimant based on the guidelines established (diagnosis and/or dollar amount) Enter LCM (Large Case Management) notices and notify the nurse Process claims, checks and SLAM Reports Successful Candidate Will Have: BA/BS degree preferred or high school diploma with six to twelve months related experience and/or training; or equivalent combination of education and...

The Arrowhead Intermediaries Warranty Practice, comprised of Safeware and Montage, is seeking a dynamic and versatile Marketing Associate to join our growing Marketing team supporting Montage. This individual will serve as a key resource in executing marketing campaigns, maintaining and growing our HubSpot deployment, developing content, assisting in research projects, supporting cross-departmental initiatives, and much more! We’re looking for a jack of all trades, a creative problem-solver who thrives in a fast-paced environment, embraces new challenges, and can pivot seamlessly across a variety of project types. Whether you’re optimizing an email nurture sequence, creating sales enablement materials, analyzing campaign performance, or assisting with creative content development, you’ll play a critical role in driving the success of Montage’s marketing initiatives. Your Impact: Support execution of multi-channel marketing campaigns (digital, email, print, social, and...

The Client Relations Account Representative is responsible for promoting and renewing assigned Pearl Insurance coverage(s) to existing clients over the phone and through email, mail, and fax.  Answers inquiries through the call center from policyholders or insurance brokers regarding current coverage(s) and upcoming renewals. Your Impact: Conduct high volume of customer contact via the phone, email, mail, and fax to promote and renew assigned coverage(s) to existing Pearl Insurance clients; sell ancillary product(s) to clients. Facilitate the application and underwriting process with the client and the internal underwriter that includes – sending application to client; finalizing application and any applicable forms and prepare information for submission, following up with the client when additional information is needed to complete the underwriting process. Present the quote or estimate to the potential client; close the sale; attempt to gain market intelligence if...