Fortegra

Who We Are

Fortegra is a global specialty insurer that offers a diverse set of admitted and surplus lines of insurance products and warranty solutions. For more than 45 years, our mission has been clear – helping people and businesses manage risk and uncertainty.

We achieve this through forward-thinking programs and solutions that drive strong, successful outcomes with our partners. Our AM Best Financial Strength Rating of A- (Excellent) is a result of our strict underwriting standards, consistent profitability, and balanced portfolio.

45+
Years in
business
 
A-
am best financial strength rating
of EXCELLENT
 
Total assets
$4.8 billion*
09/17/2026  
The Staff Accountant – Statutory Compliance and the preparation and administration of statutory filings required of an insurance company. This position is responsible for ensuring that all regulatory filings are accurately prepared, tracked, and submitted on time across multiple jurisdictions. The ideal candidate is detail-oriented, organized, and comfortable working within the regulatory requirements of the insurance industry. MINIMUM QUALIFICATIONS: Minimum 1–3 years of experience in accounting, with exposure to statutory or regulatory filing processes preferred Experience in the insurance industry strongly preferred Bachelor's degree in Accounting, Finance, or a related field a plus Familiarity with NAIC statutory accounting principles (SAP) a plus   PRIMARY JOB FUNCTIONS: Prepare, coordinate, and track all statutory filings required by state insurance departments and regulatory bodies, including annual and quarterly statements, premium tax...
Fortegra Jacksonville, FL Full Time
09/17/2026  
The Vice President, Operations leads the financial integration of new MGA and MGU programs across P&C and Consumer lines businesses. This role owns the financial control framework — billing setup, premium accounting, receivables, and reconciliation — for every new program launched, while driving the finance and technology transformation initiatives that modernize how Fortegra scales its programs business. This role combines executive-level program delivery with deep financial operations oversight and a forward-looking technology transformation mandate. The VP owns billing and premium accounting setup, drives receivables and reconciliation frameworks, and leads the modernization of operations and finance systems underpinning Fortegra's programs business. The VP serves as the senior cross-functional leader aligning Operations, Finance, Technology, Compliance, Underwriting, and Legal to execute program launches efficiently, compliantly, and on a scalable, future-ready...
Fortegra Jacksonville, FL Full Time
09/15/2026  
The Training Specialist is responsible for designing, developing, coordinating, and facilitating training programs that support employee onboarding, performance improvement, process changes, and ongoing professional development. This role partners with business leaders and subject matter experts (SMEs) to create engaging learning experiences that improve employee knowledge, skills, and performance while ensuring consistency across the organization. Minimum Qualifications: High School Diploma or equivalent. 2–5 years of experience in training, learning and development, instructional design, customer service, claims, operations, or related fields. Experience facilitating both virtual and classroom-based training. Experience creating training materials and learning content. Primary Job Functions: Facilitate instructor-led, virtual, and blended learning programs. Conduct new hire onboarding and departmental training sessions. Deliver refresher...
Fortegra Jacksonville, FL Full Time
09/14/2026  
Primarily responsible for completing general ledger account reconciliations, resolution of items and preparing monthly journal entries.   The role may also include assistance with other aspects of accounting and reporting, or special projects, as needed. Aid in follow up for Unclaimed property items. Primary Job Functions: Journal entry preparation and posting Responsible for cash and non-cash balance sheet reconciliations as assigned. including resolution of reconciling items Perform month end close activities including accruals and other processes assigned.     Identify and implement process improvements to create efficiencies Respond to audit requests. Perform other job-related duties as assigned The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job.  They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to...
Fortegra Jacksonville, FL Full Time
09/11/2026  
Fortegra is building AI-enabled systems for commercial insurance. Our document-intelligence software processes emails, scanned PDFs, policy packets, loss runs, and spreadsheets with inconsistent layouts. It identifies what was received, extracts and reconciles relevant facts, preserves links to the source, and presents the results for review and action. Current work includes underwriting submission triage and audits of issued policy packets. Reliability is central to this work. A field can look plausible and still be wrong. A parser can misread a page without raising an error, or a workflow can omit a document entirely. We need to find those failures, understand their impact, and keep the system dependable as document formats, models, prompts, and parsing tools change. We're hiring an engineer to build and improve these production systems. You'll work closely with the technical lead for applied AI on architecture, data representation, and model choices. You'll take bounded...
Fortegra Jacksonville, FL Full Time
09/11/2026  
Primary Job Functions:   Process Daily Reports:  Efficiently process assigned daily reports, including bank reconciliations, chargebacks, sales trackers, and customer service trackers, ensuring all tasks are completed within the SLA. Reconcile Account Entries: Reconcile the loaded, and remitted, account data files to the cash that was applied to both bank and trust accounts to determine monthly receivables. Accounts Receivable Management:  Maintain a comprehensive and up-to-date list of aged accounts receivable balances, organized by client, account, or agent. Regularly monitor and follow up to ensure timely collections and resolution of outstanding balances. Monetary Tracking and Collections:  Maintain an up-to-date record of all outstanding balances due from clients. Proactively follow up with accounts and agents to ensure timely collection per company policies and procedures Report Data and Errors:  Report discrepancies, data issues, or account errors to the...
Fortegra Paducah, KY Full Time
09/09/2026  
This full-time position will report to the Director, Specialty Claims. As a direct report to the Director, Specialty Claims, you should possess the ability to handle and manage a wide variety of severity/complex claims with coverage issues as well as coverage litigation within our Commercial General Liability line of business. Minimum Qualifications: A bachelor's degree in Business Administration, Accounting, Finance, or a related field, or the equivalent education and/or experience. At least 10 years of relevant and progressive experience in insurance claims, including New York Labor Law. Adjuster licenses, as mandated by specific states, are required. Primary Job Functions: Direct management of general liability claims, including New York Labor Law matters with potential for significant severity and complexity. Direct management of coverage disputes. Formulating claims and litigation strategies, assigning, directing, and managing outside counsel....
Fortegra Woodbridge Township, NJ Full Time
09/08/2026  
The Director of Credit Claims is a critical leadership position responsible for ensuring that the company's credit claims operation delivers technically sound claims decisions, disciplined financial outcomes, regulatory compliance, exceptional service, and actionable intelligence back to the business. The position requires an experienced claims leader who can operate effectively at both the strategic executive level and the technical claim-file level, while building a high-performing organization capable of managing complex and evolving credit-related risks. The Director of Credit Claims is responsible for the strategic leadership, management, and performance of the company's credit claims operation. This position provides direction and oversight for the investigation, evaluation, resolution, and management of credit-related claims while ensuring claims are handled accurately, efficiently, consistently, and in accordance with policy provisions, regulatory requirements, company...
Fortegra Jacksonville, FL Full Time
09/02/2026  
The Specialty Operations Analyst responsibilities will include: 1) Assist with process, procedures and documentation efforts for the Specialty team. 2) Act as a business partner to Specialty Underwriters to assist with operational aspects of their program(s). Over time with experience, this will include some exposure and responsibilities for onboarding of new MGU/MGA program partners. 3) Become a lead subject matter expert for Hubspot, Monday.com and other related tools 4) Ensuring data quality is paramount for onboarding and program maintenance of our MGA partners. 5) Various ad-hoc special projects The primary purpose of this role will be to assist the Operations teams with managing the operational processes surrounding due diligence and onboarding for new MGA opportunities. This role requires a basic understanding of the MGA program landscape and the insurance industry.  Work is performed in a fast-paced environment within tight time constraints.  The individual must be...
Fortegra Jacksonville, FL Full Time
09/01/2026  
Job Summary The Vice President, Complex Claims provides executive leadership for Fortegra's Complex Claims function, overseeing the handling, strategic direction, coverage analysis, litigation oversight, and resolution of the Company's highest-severity, major loss, and high-value litigated claims. This role serves as the senior technical and legal claims resource, providing strategic leadership through close collaboration with cross-functional business leaders and external partners, including outside counsel, TPAs, and expert vendors, to optimize claim outcomes, protect the Company's financial interests, identify emerging risks and loss trends, support underwriting profitability, and ensure timely, fair, and compliant claim resolution. Leading the Complex Claims function, the Vice President is responsible for its overall performance, strategic direction, reserving philosophy, litigation management, and operational excellence while driving continuous improvement across...
Fortegra Jacksonville, FL Full Time
08/31/2026  
About the Role Fortegra is seeking a Senior Marketing Specialist to support sales enablement, strengthen partner communications, and contribute to revenue growth through well-executed marketing strategy and execution. Reporting to the Manager of Performance Marketing, this role sits at the intersection of marketing strategy, sales enablement, marketing operations, and business development within a specialty insurance environment. This individual will develop and manage sales enablement resources, streamline internal workflows, and elevate the quality and consistency of business development materials that communicate Fortegra's insurance products and service contract offerings to retail and distribution partners. The role requires a disciplined approach to project management, strong written communication, and the ability to translate complex insurance concepts, products, and program structures into clear, compelling, partner-ready content. The ideal candidate is a strong B2B...
Fortegra Jacksonville, FL Full Time
08/17/2026  
The Claims Advisor is responsible for delivering professional and responsive customer service while reviewing and processing claims accurately and efficiently. This role evaluates submitted documentation, policy coverage, and eligibility information to adjudicate, pend, investigate, approve, adjust, or deny claims in accordance with contractual provisions, company guidelines, and regulatory requirements. The Claims Advisor applies strong attention to detail and sound decision-making skills to ensure accurate claim outcomes, identify potentially fraudulent activity for leadership review, and maintain productivity and service standards in a fast-paced environment. This position may process various claim types. Qualifications: High School diploma or equivalent; associate's or bachelor's degree preferred. Minimum 2–4 years of experience in claims processing, insurance, financial services, healthcare administration, customer service, or a related field preferred. Strong...
Fortegra Jacksonville, FL Full Time
08/11/2026  
The Liability Coverage Counsel will serve as a key legal and technical resource within the Claims division, providing guidance on complex insurance coverage matters involving commercial liability claims. Reporting to the Chief Claims Officer, this individual will partner closely with claims professionals, underwriting, product, and other internal stakeholders to evaluate coverage, interpret policy language, manage coverage disputes, and support the effective resolution of high-exposure and litigated claims. The ideal candidate will have significant experience analyzing coverage under Commercial General Liability, Excess/Umbrella Liability, Commercial Auto Liability, and Professional Liability policies. This role requires strong legal judgment, practical business acumen, and the ability to communicate complex coverage issues clearly to both legal and non-legal audiences. Qualifications and Experience Education: Juris Doctor (JD) required from an accredited law school...
Fortegra Jacksonville, FL Full Time
08/11/2026  
Fortegra is seeking a motivated Finance Transformation and Reporting Analyst to support enterprise-level financial reporting, data accuracy, and process improvement initiatives. This role is well suited for an early-career finance or accounting professional, including candidates with one to two years of public accounting experience, who is eager to learn how financial data, reporting processes, and cross-functional business teams work together across the organization.   Minimum Qualifications: Bachelor’s degree in accounting, finance, analytics, or related field.   1–3 years in financial reporting, FP&A, public accounting, or finance transformation.     Insurance industry experience and Korean language skills are a plus.   CPA eligibility, CPA exam progress, or interest in pursuing CPA certification preferred.  Primary Job Functions: Assist with the preparation of quarterly, annual, and ad hoc financial reports for executive...
Fortegra Jacksonville, FL Full Time
07/24/2026  
This full-time position will report to the Manager of Specialty Claims. As a direct report to the Manager of Specialty Claims, you should possess the ability to handle and manage a wide variety of severity/complex claims with coverage issues as well as coverage litigation within our Professional Liability line of business.   Minimum Qualifications: A Bachelor’s degree in Business Administration, Accounting, Finance, or a related field, or the equivalent education and/or experience.   5-10 years of relevant and progressive experience handling Professional Liability claims.    Adjuster licenses, as mandated by specific states, are required.   Primary Job Functions: Direct management and oversight of professional lines claims with potential for significant severity and complexity. Direct management of coverage disputes. Formulating claims and litigation strategies, assigning, directing, and managing outside counsel. Promptly...
Fortegra Woodbridge Township, NJ Full Time
07/21/2026  
The LDP Associate is a highly motivated recent college graduate who will rotate to two (2) to four (4) operational areas throughout the 2-year program. Each rotation will last 6 to 12 months and is assigned based on the associate’s qualifications and interests as well as business need. Rotations include the following departments: Financial Planning & Analysis, Corporate Accounting, Internal Audit, Compliance, Data Analytics, IT, Underwriting, Account Management, Marketing, Operations, and Business Analysis. While in the rotation, the LDP associate will report to the designated rotation manager and will be responsible for assigned tasks and duties relevant to that department. What LDP will gain: Exposure to multiple business units and senior leadership. Hands-on experience in strategic and operational initiatives. A strong professional network across the organization. Mentorship, coaching, and leadership development opportunities Minimum Qualifications:...
Fortegra Jacksonville, FL Full Time
07/21/2026  
The 8-week Summer Internship Program offers students the chance to gain real-world experience in a professional environment, working alongside industry experts. Interns will be placed in one of several departments based on skills, interests, and business needs, including: Internal Audit Data Analytics Underwriting Cybersecurity Business Analysis What Intern will gain: Hands-on experience in your chosen discipline. Exposure to company operations and industry best practices. Mentorship from experienced professionals. Opportunities to network with peers and leaders across the organization. Professional development workshops and end-of-program presentation experience. During the summer internship, the intern will report to the designated manager and will be responsible for assigned tasks and duties relevant to that department. Minimum Qualifications: Currently enrolled in a Bachelor’s or Master’s degree program in a related field (e.g., Business,...
Fortegra Jacksonville, FL Full Time
07/15/2026  
The Credit Claims Examiner is responsible for delivering exceptional customer service while accurately adjudicating Credit Protection and Debt Cancellation claims. This role reviews claim documentation, determines coverage eligibility, and communicates claim decisions in accordance with policy provisions, regulatory requirements, and company guidelines The position requires balancing claim adjudication with inbound customer service responsibilities based on business needs while maintaining quality, productivity, and compliance standards. Minimum Qualifications: High School Diploma or equivalent. Minimum 2 years’ experience in claims and/or other related claims processes. Experience reviewing documentation and making coverage or eligibility determinations preferred. Strong customer service experience with the ability to effectively communicate verbally and in writing. Experience handling confidential information while maintaining accuracy and...
Fortegra Jacksonville, FL Full Time
07/14/2026  
The FNOL Specialist ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, branch representatives and managing general agents. This role combines Customer Service, FNOL reporting and administrative tasks. Minimum Qualifications: High School Diploma or equivalency required At least 3 years of customer service experience required; experience in a call center environment preferred At least 2 years of experience in a claim’s environment Experience using 3-4 systems/programs simultaneously Bi-Lingual in Spanish is a plus Primary Job Functions: Serve as the first point of contact for policyholders, managing 40-60 inbound calls per day while simultaneously handling claims administration tasks, including data entry, document processing, and managing claim files with clear, empathetic...
Fortegra Jacksonville, FL Full Time
07/08/2026  
The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations. The role also includes participation in security remediation, vulnerability management, and compliance tasks to maintain a secure IT environment. This position requires a focus on incident resolution, supporting critical tasks, and providing seamless communication for technical issues.   Key Responsibilities: Technical Support & Incident Resolution: Provide comprehensive technical support across a range of hardware, software, and network issues. Take ownership of service requests and technical problems, ensuring prompt and effective resolution to minimize disruption to business operations. Address and escalate issues as necessary to ensure timely solutions. Regional and Expansion Site IT Support: Assist in providing reliable IT support to regional offices, remote users, and future expansion sites. Security &...
Fortegra Jacksonville, FL Full Time