Job Description: Step into a role where your attention to detail and commitment to service truly make an impact—Creative Risk Solutions is looking for a driven Claims Assistant to join our team! In this dynamic position, you’ll be at the heart of the claims process, delivering exceptional customer service to internal teams, insureds, claimants, and partners alike. You’ll play a vital role in supporting adjusters by organizing and managing critical claim documentation, from bills and legal correspondence to photos and reports, while ensuring everything is accurately maintained in the system. If you thrive in a fast-paced environment and enjoy being the backbone of a team working toward the best possible claim outcomes, this is your opportunity to grow with us.   Essential Responsibilities: Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly. Maintain accurate data on the computer system...

Job Description: Join our dynamic team in Dallas or Kansas City as a Bilingual Centralized Leave Management Coordinator! We are seeking an organized and detail-oriented professional to streamline our client's employee leave processes. This role will navigate deadlines and document requirements during employee leaves. If you thrive in a fast-paced environment and have a passion for supporting employee well-being, this is the role for you. Essential Responsibilities: Serve as point of contact for employees regarding Leave of Absence claims. Facilitate ADA leave process from request to return to work. Ensure compliance with company policies for leave and ADA processes. Review medical documentation for ADA leave eligibility and compliance. Address complex ADA cases with HR, legal counsel, and stakeholders. Identify and implement reasonable accommodations for return to work. Maintain accurate, confidential records of ADA leave requests and communications....

Job Description: Are you passionate about creating memorable experiences and managing events that leave a lasting impression? Innovative Captive Strategies (ICS) is looking for an Event Coordinator to join our dynamic team! As an Event Coordinator, you’ll play a key role in planning and executing a variety of events—from corporate meetings and conferences to client appreciation gatherings. You’ll collaborate with internal teams and external vendors to ensure every detail is handled with precision and creativity. Essential Responsibilities: Assists senior team members with registration & hotel rooming duties including building event registration websites, sending reminders, and managing attendee registration questions for multiple events simultaneously.  Performs administrative duties to include scheduling meetings across various groups, registering attendees, coordinating travel, organizing 80+ event dates on a master calendar.  Contributes to researching event...

Job Description: Are you passionate about client service and meticulous with details and timelines? Join our dynamic Innovative Captive Strategies team in Waukee, IA as a Program Coordinator! We are seeking a dedicated individual to support the ongoing operations of our client captive insurance companies. If you are ready to contribute to a forward-thinking team and grow your career in a collaborative environment, we want to hear from you. In this role, you will support the program management team in overseeing the ongoing operations of captive insurance companies. We are seeking a detail-oriented professional with a strong focus on client service and the ability to manage priorities and timelines effectively. Essential Responsibilities: Assist program management team with renewal process and coordinates communication with brokers for accurate submissions. Process captive member audits along with assisting and communicating with brokers regarding disputes. Assist...

Job Description: We are looking to add a Client Service Specialist to join our Employee Benefits team in Dallas, TX. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Assist in managing client accounts and provide support to internal service team. Support the implementation and renewal process of employee benefit programs by gathering needed information, submitting to carriers, and preparing proposals to clients. Draft Request for Proposals (RFPs) for review by appropriate senior service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, summarize insurance carrier proposals for review by appropriate senior service team member. Assist sales and service teams with preparation/creation of materials for presentations. With...

Job Description: We are looking to add a Data Engineer to join our Information Technology team in West Des Moines, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Design and Implement Complex Pipelines: Design, build, and optimize ETL/ELT workflows from multiple sources, enhancing performance and reliability. Azure Data Factory, Alteryx, Fabric, dbt, SQL, and other tools. Advanced Data Transformations: Implement transformations, aggregations, and custom logic to meet business requirements. Data Modeling and Storage Optimization: Contribute to data modeling efforts, recommending storage solutions and structures that support analytical requirements. Pipeline Monitoring and Optimization: Proactively monitor pipelines, perform root cause analysis for performance issues, and implement improvements....

Job Description: Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.   Essential Responsibilities: Consult on and confirm coverage for commercial auto and commercial general liability claims. Adjudication of claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process. Recommend and maintain accurate reserves within reserve...

Job Description: We are looking to add an Office Administrator to join our Office Services team in West Des Moines, Iowa . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Basic Function:                                                                                                              This role is responsible for ensuring efficient office operation and for providing superior customer service to our internal and external clients. The Office Administrator I is responsible for all office and employee desk needs and will serve as the point of contact for vendors and building management.  Essential Responsibilities: Greet visitors, answer incoming phone calls, and deliver best-in-class service to clients and employees. Partner with office leaders to coordinate department and office meetings, and company events. Code invoices and prepare...

Job Description: We are looking to add a Sr. Client Service Consultant to join our Employee Benefits team in Sioux Falls, SD Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Manage all aspects of a client account including primary responsibility for maintaining overall relationship with client at the executive level; communicate more complex client strategies to partners. Develop and manage the scope of services for each client, which includes overall healthcare strategy and a financial budget. Work with sales team to determine specific scope of services and responsibilities. Review insurance in place and assess future needs of client, develop/implement growth strategies for each client, which results in increased revenue of existing client base as well as Company revenue. Draft complex Request for Proposals...

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Minneapolis, MN . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Qualifications: Education: High school diploma; college degree preferred. Experience: Minimum 0-1 year of administrative, customer service, or...

Job Description: We are looking to add a Salesforce Administrator to join our technical team with Innovative Captive Strategies in Waukee, IA. This role plays a vital role at continuing to improve and enhance our Salesforce platform and will be responsible for offering support to our Salesforce users. Starting a career with Innovative Captive Strategies is a great opportunity to gain meaningful, hands-on experience in a collaborative, growth-focused environment while building a strong foundation in the captive insurance industry. Essential Responsibilities: Assist in the daily administration and support of Salesforce including roles, profiles, permissions, public groups, OWD, and sharing rules. Manage Salesforce configuration changes, including (but not limited to): object and field creation, page layouts and lighting pages, record types, custom settings. Troubleshoot and resolve user issues and provide timely support Monitor End user Adoption and...

Job Description: Job Description Innovative Captive Strategies (ICS) is seeking an experienced Sr. Employee Benefits Captive Insurance Program Manager to deliver exceptional service and strategic support to agency partners, clients, and carrier partners. In this role, you will collaborate closely with senior leadership and captive leaders to manage and grow employee benefits captive insurance programs while ensuring a best-in-class client experience. This position is ideal for a seasoned benefits professional who thrives in a collaborative environment, enjoys leading complex initiatives, and brings deep knowledge of captive insurance and self-funded medical programs. Client & Partner Engagement Serve as a primary point of contact for agency partners, clients, and carrier partners, responding to inquiries and resolving issues in a professional and timely manner Build and maintain strong relationships with insurers, underwriters, third-party...

Job Description: We are looking to add a Client Service Specialist to join our Employee Benefits team in Sioux Falls, SD . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes!  Essential Responsibilities: Assist in managing client accounts and provide support to internal service team. Support the implementation and renewal process of employee benefit programs by gathering needed information, submitting to carriers, and preparing proposals to clients. Draft Request for Proposals (RFPs) for review by appropriate senior service team member, make requested edits to RFPs, distribute RFPs to insurance carrier market, ensure timely response by insurance carriers, summarize insurance carrier proposals for review by appropriate senior service team member. Assist sales and service teams with preparation/creation of materials for presentations....

Job Description: We are looking to add a Client Service Specialist to join our Property Casualty team in Cedar Rapids, IA . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Prepares certificates, binders, and auto ID cards. Invoice agency bill transactions for new and renewal policies, monthly installments, endorsements, and audits. Ensure accuracy of invoicing and work with accounting to resolve any discrepancies. Order policy changes from carriers, update agency management system/exposure schedules and set follow-up tasks. Investigates and corrects omitted items and commission differences on premium discrepancies (policies, audits and endorsements) Qualifications: Education: High school diploma; college degree preferred. Experience: Minimum 0-1 year of administrative, customer service, or...

Job Description: We are looking to add a Sr. Compliance Consultant to join our Employee Benefits team in Dallas, TX, St. Louis Park, MN, or Waukee, IA. Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Provide compliance guidance, both internally and with clients, regarding applicable federal and state laws, including all aspects of Internal Revenue Code (the Code), ERISA, ACA, HIPAA, internal Holmes Murphy policies and procedures, and other relevant laws and regulations as they affect employee benefit plans, to ensure effective client service and mitigate corporate risk. Develop and maintain internal educational tools for health and welfare employee benefits compliance. Participate in and lead meetings with Holmes Murphy employees and Holmes Murphy clients regarding employee benefits compliance questions and issues as...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Florida and Kentucky is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. We are looking to add a Workers’ Compensation Claims Specialist to join our team. Experience handling claims in Louisiana and Mississippi is required. Essential Responsibilities: Receives, gathers and accurately transmits workers’ compensation information to the company, from communications with the insured, claimants, and internal staff in a timely manner. Investigates, evaluates, and resolves lost time Workers’ Compensation claims, including litigated claims. Mediates situations as they arise between the insured and the insurance company, with little to no support from leader, to...

Job Description: We are looking to add a Sr. Workers’ Compensation Claims Specialist, Supervisor to join our Creative Risk Solutions team. The ideal candidate will have jurisdictional experience in multiple states . This team member will provide high quality claims handling oversight and expertise for all CRS customers on litigated and complex claim situations. This includes assisting staff supervised with investigating, communicating, evaluating, and resolving claims utilizing the CRS Best Practice of Claim Handling. Assisting claim staff with goals, career pathing, and ensuring engagement. Essential Responsibilities: Claims Management: Adjudicate claims during staffing shortages, investigate, and negotiate settlements per “Best Practices for Claims.” Monitor and document claim files, focusing on Coverage, Investigation, Reserves, Plan of Action, Legal, and Medical Management. Recommend adjustments as needed. Research and respond to questions and...

Job Description: We are looking to add a Sr. Risk & Safety Consultant to join our Property Casualty team in Minneapolis, MN . Offering a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Holmes! Essential Responsibilities: Serve our current clients by identifying areas for improvement in their risk management programs and providing solutions to close noted gaps. Services provided include all insurable risks (workers’ compensation, auto, property, and liability, etc.), regulatory compliance and reporting, and include loss sensitive and captive risk management programs. Provide analysis, consultation, oversight and direction of large and complex clients’ risk management programs and processes. Assist clients in enhancing their safety performance and culture. Provide on-site and remote client services such as: training seminars, on-site hazard assessments,...

Job Description: Innovative Captive Strategies (ICS) is seeking an experienced Business Development Consultant to support and grow our captive insurance programs. This role partners closely with Sales, Account Management, and carrier partners to manage new business opportunities from intake through onboarding, ensuring accuracy, efficiency, and a strong client experience. What You’ll Do Manage and coordinate new business opportunities, submissions, and carrier marketing. Analyze data and prepare materials to support client acceptability decisions. Review submissions for accuracy, pricing considerations, and completeness. Collaborate with internal teams and external carrier partners to move opportunities forward. Monitor the sales pipeline and proactively follow up with carriers. Support new member onboarding and communication for assigned captives. Prepare professional presentations and reports using Excel, PowerPoint, and Word. Participate in carrier meetings,...