Key Responsibilities: Work closely with insureds to obtain data, primarily through telephone interviews or at times in person if deemed warranted.  Provide exceptional customer experience by responding to customer inquiries, explaining policy transactions to ensure understanding of changes in premium, and expediting adjustments to ensure resolution.   Work collaboratively with underwriting, claims, and loss prevention staff to share information and to analyze and summarize audit findings. What You Bring: Requires Associate’s degree and three years related experience OR equivalent combination of education and experience.  Must have excellent communication skills, both written and verbal, in order to work effectively with all levels of staff.  Proficient with Microsoft Excel and Word.  Ability to work with audit specific and business application software.  Knowledge of insurance operations and NCCI Classifications/Basic Manual Rules preferred, but not necessary....

Key Responsibilities Investigate and determine compensability on workers' compensation claims Develop and implement effective claim resolution strategies Support return-to-work efforts through medical and disability management Evaluate and negotiate claim settlements and work with defense to handle litigation matters Ensure compliance with RI statutes, regulations, and Beacon’s internal guidelines Reserve, process, and manage claims payments accurately and efficiently   What You Bring Direct experience managing Rhode Island Workers’ Compensation claims is required Experience handling MA and CT Workers’ Compensation claims is preferred Deep understanding of workers’ comp laws, claims practices, and medical terminology Excellent communication, negotiation, and decision-making skills Bachelor’s degree and/or 3–5 years of Workers’ Compensation adjusting experience Proficiency in Microsoft Office and modern claims systems   Why Work Here:...

Beacon Mutual is looking for a Shared Services Manager to lead the day-to-day operations of our Shared Services team. In this role, you’ll keep work moving efficiently, ensure consistent and accurate service and coverage, and support a team responsible for key functions like imaging, mail operations, and Utilization Management support. This role is a good fit for someone who enjoys solving operational challenges, improving how work gets done, and supporting a team’s growth and success. You’ll play an important part in strengthening processes, balancing priorities, and making sure the team delivers reliable, high-quality results. What You’ll Do Lead Daily Operations & Quality Assurance Oversee and coordinate day-to-day Shared Services workflows to ensure accuracy, quality, and timeliness Assign and balance workloads to meet production deadlines and service level expectations Conduct regular quality audits and implement improvements to maintain high standards...

Beacon Mutual is seeking a Corporate Counsel to join its small, collegial and dynamic General Counsel’s Office. This position will manage the company's contracting process, including partnering with business units to evaluate and mitigate risk, and to negotiate and revise contracts.  This role oversees the company's contract lifecycle including  evaluation of  commercial, legal and data security risks, leading contract negotiations and providing business units with advice consistent with company's risk tolerance.   This role will also support the company’s legal, regulatory, and licensing compliance functions, manage disputes including litigation and pre-litigation, and handle subpoena requests on behalf of the company.  Additional responsibilities include providing general legal support and assisting management on strategic initiatives and corporate projects, participation in enterprise-wide legal compliance, protection of company's IP rights, licensing compliance and audits,...