Covenir is the Property and Casualty insurance industries leading provider of technology enabled business process outsourcing (BPO) services.  Covenir is trusted by leading carriers and MGA’s to provide services to support key transactional activities in areas including Customer Support/Call Center, FNOL/Claim processing, Underwriting, Premium & Payment Services, Sales Advisors, as well as Print and Distribution.  With offices in Massachusetts, Illinois, Georgia, and Alabama we are well positioned to support all of your insurance processing needs.

Our Mission

Covenir’s mission is to provide unparalleled insurance processing services that allow insurers to focus on their core business. We transform “BPO” from Business Process Outsourcing to be BETTER Process Outsourcing. Our services can be used individually, on a short-term basis or as a full back office solution. We provide all our services with complete transparency to our client companies, but we are invisible to their customers and agents.  Our work is done with strict adherence to a standard operating procedure created with each client and monitored and reported on a monthly basis. Our team consists of seasoned professionals, many of whom hold active insurance agent licenses. We can customize our services for each carrier client.

Our Value Proposition

Covenir’s team of insurance professionals thinks beyond the routine daily tasks to create more efficient, high quality and cost-effective ways to perform and manage insurance operational activities allowing your team to focus on what they do best. We work very closely with our insurers to determine how they want their services delivered and then tailor a solution that meets those needs, create a top performing team to deliver on the commitment and then do what we do best: Deliver.

Covenir offers a range of excellent benefits to our full time employees including medical, dental, vision and life insurance. We also offer a selection of additional voluntary benefits for your convenience. With generous paid time off and a laid back work environment, Covenir’s benefits are a great addition to your salary!

• Medical / Dental / Vision / Life *Including Life for Dependents
• 401(k) with Employer Matching
• Paid Vacation, Holidays, & Sick Days
• Short Term & Long Term Disability Plans
• Supplemental Insurance Options
• Flexible Spending Account Administration for Medical/Dependent Expenses
• Casual Dress Code
• Tuition Assistance & Insurance Certification Program

Policy Processing Systems Technology Corporation (Covenir)​ is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.